--- description: ¿Qué piensan los usuarios de Eye Cloud Pro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Eye Cloud Pro gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eye Cloud Pro - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica para oftalmología](/directory/32615/ophthalmology-emr/software) > [Eye Cloud Pro](/software/1021874/eye-cloud-pro) # Eye Cloud Pro Canonical: https://www.capterra.co.cr/software/1021874/eye-cloud-pro Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1021874/eye-cloud-pro?page=2) > Software de cuidado ocular con visión. Solución de gestión de consulta médica diseñada por y para profesionales ópticos. > > Veredicto: 19 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Eye Cloud Pro? Consultas de oftalmología, consultas de optometría, tiendas de óptica minoristas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 19 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Optical POS Software ## Contexto comercial - **Precio inicial**: USD 259,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Islas Vírgenes de EE. UU., Puerto Rico ## Funciones - Conforme con HIPAA - Creación de diagramas - Gestión de citas - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de reclamaciones - Gestión de seguros - Notas SOAP - Para optometristas - Recetas electrónicas ## Integraciones (en total: 5) - Aloha - Anagram - One Mnet Health - Optify - Weave ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de historia clínica electrónica para oftalmología](https://www.capterra.co.cr/directory/32615/ophthalmology-emr/software) ## Categorías relacionadas - [Software de historia clínica electrónica para oftalmología](https://www.capterra.co.cr/directory/32615/ophthalmology-emr/software) - [Software para ópticas](https://www.capterra.co.cr/directory/10038/optometry/software) - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) ## Alternativas 1. [RevolutionEHR](https://www.capterra.co.cr/software/124589/revolutionehr) — 4.5/5 (205 reviews) 2. [Liquid EHR](https://www.capterra.co.cr/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.capterra.co.cr/software/181958/itrust) — 5.0/5 (151 reviews) 4. [Acuitas 3 OmniChannel Edition](https://www.capterra.co.cr/software/1074637/Acuitas-3-OmniChannel-Edition) — 4.4/5 (12 reviews) 5. [Eyefinity Encompass](https://www.capterra.co.cr/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) ## Opiniones ### "EyeCloudPro is hard to beat." — 5.0/5 > **carl** | *21 de diciembre de 2024* | Práctica médica | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before. > > **Puntos en contra**: Some competitors EHR sections are more robust. > > I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive). ----- ### "Easy to learn, easy to use" — 5.0/5 > **Rischel** | *4 de enero de 2022* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Eye Cloud Pro is a straightforward software that gets the job done. For a non-niche optometry office that sees mostly glasses, contact lenses, and medical office visits the charts are clean without a lot of cluttering of every single possible test. Of course there is an empty special testing section that you can add your own notes. IOP is charted in a graph so you can see trend without flipping back to previous visits. You can even email the patient their prescription and it records that this was done. The best is that it is easy for staff to learn to use because it is intuitive. Reports are many and detailed. Like being able to track number of patients seen and for what procedure, number of frames sold and which brands/manufacuturers, what percentage of patients are attribute to which third parties, production broken down by staff/doctor. > > **Puntos en contra**: It would be nice to have it integrated with VSP billing and glasses order entry since we use VSP so much, would reduce having to double entry and reduce input errors. Would also like to integrate the EOBs when VSP comes in so we can post to each item. Currently since we do this manually we only separate services and bulk materials. We could do it manually but not worth the time to do it manually. Reports are many and detailed but would like one that gives the true net since so much is written off due to third party. > > Eye Cloud Pro has been listening and responding to consumer feedback and industry overall requirements. I like that the system keeps a confirmation that prescriptions were released to patients. Even though I don't use some of the features that are newly available (two way texting) I see that it is available because others have requested it so I feel like the company is responsive. My needs may change in the future since my colleagues are requesting this so it's nice to know that the company is not stagnant. ----- ### "Decent product, but bad service and hidden fees" — 3.0/5 > **Usuario verificado** | *19 de agosto de 2026* | Práctica médica | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The ease of the system once it was a setup was nice. I found that filing insurance directly through insurance websites was easier than trying to deal with their complicated filing system and trizetto. > > **Puntos en contra**: The setup for the program is QUITE involved, and takes a lot of time. As the person who set up the program with the ECP people, I was lucky enough to be the only one who really knew how to use the program, which meant endless questions. > > Generally, the EHR is relatively easy once it's set up. This is the only patient management system we have used though, so I have nothing to compare. I know I did prefer to file insurance claims directly to the companies (via their portal) if possible, to save money and effort. The problem the unspoken stuff. You have to use their processing service (at the time it was called FullSteam) because "it's integrated." If you do not use this service (we don't run cards on the computer, we have an exterior machine), it's $200/mo which is crazy scammy. Also, when the doctor retired, we went through MONTHS of effort just trying to cancel. They first told me they couldn't cancel b/c I put my name on the form. Then they told me they couldn't take the 2nd one b/c they had heard the doctor had died, and so now they have to see a transfer of ownership. That's right folks. If your doctor dies, they will MAKE you send in a transfer of ownership, so they can redraft an agreement with the new owner, JUST to "offboard." We aren't even paying for the information to be retained because the office is CLOSING\! Also, if you want to keep it for "Read-Only Access," it's still $150.00/month or if you want your patient information downloaded, they charge $150/hour to do this. ----- ### "Great EHR for the price\!" — 5.0/5 > **Christopher** | *6 de enero de 2022* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: 1. Simplistic to use with a gradual learning curve. 2. Although there is no app, it's accessible from Mobile devices 3. Good support. The few times there is an issue the tech support is on it quickly 4. Clean, professional look that is completely customizable. 5. Reliable. In over a year the system has been down less than 10min. > > **Puntos en contra**: 1. Takes a long time to implement changes. 2. Contact lenses are not up to date and need to be entered by the office manually. 3. Contact lens parameters are not input into the system. You can enter CLS Rx's that are not offered which means you have to look online or at a TQ to verify the CLS parameters before finalizing an Rx. > > I am very happy with ECP. I always tell my colleagues about ECP and how user friendly it is. I rate everything in totality an 8.5/10 ----- ### "Eye Cloud pro all around EHR" — 5.0/5 > **chaka** | *4 de enero de 2022* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love that it sends appointment reminders by email, text and phone, it has a time clock for employees, I have all my inventory integrated with EHR, I can easily run all kinds of reports. > > **Puntos en contra**: I wish ECP would integrate with Weave so we can have automatic patient based for our phones > > excellent, \[SENSITIVE CONTENT\] with ECP is soo helpful. He answers all of my questions very quickly and sends graphics to explain. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1021874/eye-cloud-pro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1021874/eye-cloud-pro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados