---
description: ¿Qué piensan los usuarios de LogMeIn Resolve? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de LogMeIn Resolve gracias a Capterra Costa Rica.
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title: LogMeIn Resolve - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de ciberseguridad](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

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> GoTo Resolve is an all-in-one IT support software built for today's SMBs.
> 
> Veredicto: 216 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 216 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoTo
- **Ubicación**: Orem, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: USD 23,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués
- **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, Malasia, Nueva Zelanda, Reino Unido, Singapur

## Funciones

- Acceso a varios monitores
- Acceso desatendido
- Acceso móvil
- Acceso remoto y monitoreo
- Alertas en tiempo real
- Antivirus
- Asistencia al cliente
- Barcode/Ticket Scanning
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Copia de seguridad y recuperación
- Detección de Anomalías/Malware
- Escaneados automáticos
- Gestión de BYOD
- Gestión de aplicaciones
- Gestión de aplicaciones
- Gestión de auditorías
- Gestión de datos
- Gestión de implementación
- Gestión de incidentes
- Gestión de inventarios
- Gestión de políticas
- Gestión de problemas
- Gestión de problemas
- Gestión de puntos de terminación
- Gestión de restauraciones
- Gestión de reuniones
- Gestión de seguridad
- Gestión de software
- Gestión de tareas
- Gestión de toda la red
- Herramientas de colaboración
- Herramientas de seguridad de equipos informáticos
- Implementación automática de parches
- Monitorización y gestión remota
- Métricas de rendimiento
- Panel de comunicaciones
- Para MSPs (Proveedores de servicios gestionados)
- Portal de autoservicio
- Real-Time Monitoring
- Reconocimiento automático de usuario/dispositivo
- Remote Update/Installation
- Seguimiento de activos de TI
- Seguimiento de problemas
- Seguridad de datos
- Transferencia de archivos
- Uso compartido de la pantalla
- Videoconferencia

… y 42 características más

## Integraciones (en total: 12)

- Acronis Cyber Protect
- ConnectWise PSA
- Dynamics 365
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de ciberseguridad](https://www.capterra.co.cr/directory/31037/cybersecurity/software)

## Categorías relacionadas

- [Software de ciberseguridad](https://www.capterra.co.cr/directory/31037/cybersecurity/software)
- [Sistemas de seguridad informática](https://www.capterra.co.cr/directory/30228/anti-virus/software)
- [Software de gestión de dispositivos móviles](https://www.capterra.co.cr/directory/30584/mobile-device-management/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de escritorio remoto](https://www.capterra.co.cr/directory/31955/remote-desktop/software)

## Alternativas

1. [TeamViewer ONE](https://www.capterra.co.cr/software/122252/teamviewer) — 4.6/5 (11641 reviews)
2. [Zoho Assist](https://www.capterra.co.cr/software/181775/zoho-assist) — 4.7/5 (1495 reviews)
3. [AnyDesk](https://www.capterra.co.cr/software/149595/anydesk) — 4.6/5 (1798 reviews)
4. [Slack](https://www.capterra.co.cr/software/135003/slack) — 4.7/5 (24216 reviews)
5. [NinjaOne](https://www.capterra.co.cr/software/165889/ninjaone) — 4.7/5 (298 reviews)

## Opiniones

### "Solid choice for remote support and endpoint management" — 4.0/5

> **William** | *17 de agosto de 2026* | Comercio mayorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing. i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.
> 
> **Puntos en contra**: I found that while it supposed to work with MacOS, i encountered numerous issues when using this product for remote support for Macs. This is not necessarily the fault of LogMeIn, i found that the MacOS often blocks functionality of the software, and this adds additional time walking end user through steps to resolve that.
> 
> overall, it is a great remote support and management tool, with many additional options and features that we did not fully take advantage of. I think these is also good name recognition, so people know and trust GoTo and it's many iterations

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 de diciembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Puntos en contra**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 de mayo de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Puntos en contra**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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### "Confidently You" — 4.0/5

> **Jen** | *27 de agosto de 2026* | Productos cosméticos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It was helpful to resolve my work issue that I had so that I could go to work. I love working from home and this was a life saver.
> 
> **Puntos en contra**: I honestly do not use it enough to have any real love hate feeling about it. I did not have any real negative feelings about it.
> 
> My experience was pleasant and helpful. I was able to navigate the system with ease so that I could get to work.

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### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 de marzo de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Puntos en contra**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

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## Enlaces

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