--- description: ¿Qué piensan los usuarios de Salesforce Backup? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Salesforce Backup gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Backup - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas para hacer copias de seguridad](/directory/31076/backup/software) > [Salesforce Backup](/software/1034020/salesforce-backup) # Salesforce Backup Canonical: https://www.capterra.co.cr/software/1034020/salesforce-backup Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1034020/salesforce-backup?page=2) > Solución de copia de seguridad y recuperación de nivel empresarial para la protección de datos de Salesforce. > > Veredicto: 80 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 80 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: OpenText - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: USD 3,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Cifrado - Compresión - Copia de seguridad en la nube - Copia de seguridad incremental - Programación de copias de seguridad ## Integraciones (en total: 19) - Autotask PSA - BackupOutlook - Dropbox Backup - Dropbox Business - Gmail - Google Drive - Google Workspace - Google Workspace Backup - Microsoft 365 - Microsoft Outlook - OAuth - OAuth Platform - OfficeCalendar - Okta - OneDrive … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas para hacer copias de seguridad](https://www.capterra.co.cr/directory/31076/backup/software) ## Alternativas 1. [IDrive](https://www.capterra.co.cr/software/171884/idrive) — 4.6/5 (1200 reviews) 2. [Cove Data Protection](https://www.capterra.co.cr/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 3. [NAKIVO Backup & Replication](https://www.capterra.co.cr/software/161328/nakivo) — 4.8/5 (457 reviews) 4. [Macrium Reflect Workstation](https://www.capterra.co.cr/software/160544/macrium-reflect) — 4.8/5 (122 reviews) 5. [Backup4all](https://www.capterra.co.cr/software/33889/backup4all) — 4.7/5 (72 reviews) ## Opiniones ### "CloudAlly Saved Me\!" — 5.0/5 > **Michael** | *2 de octubre de 2022* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have other backup solutions in place including web-based and physical drive solutions, but purchased CloudAlly primarily as an easy way to automate backup of all my Microsoft 365 data; primarily emails, and secondarily contacts, calendars \& tasks. I spent many hours researching solutions and went with CloudAlly for the combination of 3 things: 1) Core Features: Ability to automate backups and ability to do manual restores of my O365 data. 2) Simplicity: No complicated interfaces or processes; no learning curve at all - totally intuitive. 3) Price: A great value vs. both other paid solutions and free solutions. It's right in the sweet spot\! For me, it's like low cost insurance. I've been using the service for almost 3 years now and have only needed to use it 2-3 times in total - most recently just a week ago - but man-oh-man... when I needed it, it saved my butt\! I consider myself well-organized administratively, especially with emails. But just last week, as an example, I went to access an email from a folder I had created and for reasons unknown, the email - along with a group of other related emails - were all gone. I did a thorough search through all my 10k+ emails, and I still don't how it happened, but they were gone. So... I logged into CloudAlly, entered a keyword search, and CloudAlly displayed a short list of emails containing that keyword... and boom - there were my 'missing' emails. Literally 2-3 clicks and 30 seconds and my emails were back in my inbox\! > > **Puntos en contra**: Honestly, I haven't experienced any negatives yet, which I know is surprising with software, but that's been my experience with CloudAlly thus far. > > Couldn't be happier thus far. Like I said, it's like insurance for me. Very high quality insurance but at an affordable price. A truly outstanding value. Highly recommended. ----- ### "Easy backup configuration" — 4.0/5 > **Vered** | *3 de septiembre de 2025* | Administración gubernamental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: value for money, ease with which to configure the backup. Automated \& Simple Setup, I appreciate the "set and forget" nature of the automated daily backups, which can be activated with a few clicks, saving me significant time. > > **Puntos en contra**: I found the user interface a bit clunky, requiring many clicks to navigate to and perform restore operations, navigating to find account settings, where backup data was being stored (eg data centre location). > > CloudAlly has a simple, intuitive interface and straightforward dashboard, making it easy to configure and use, even for first-time users. The customer servcie is also very helpful ----- ### "Simple to set up, impossible to restore to a Sandbox to prove efficacy" — 3.0/5 > **Ann** | *3 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It's very simple to set up and I like the pricing model. I have used this product for a number of my salesforce consulting clients. > > **Puntos en contra**: I have never been able to do a full restore to a sandbox or other test environment - the only option is to full restore to production. I went back and forth with your support many many times and never got it to work without throwing a bunch of errors. Eventually I gave up. > > It has been somewhat frustrating, actually. One of my clients has auditors that require that a backup is tested at least once a year, but I do not wish to restore my backup into a live production environment and potentially overwrite data. ----- ### "Solved my Salesforce Backup Issues" — 5.0/5 > **Michelle** | *3 de septiembre de 2025* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of setup was fabulous. It was very straightforward and intuitive. I had the backup set up in about 10 minutes. > > **Puntos en contra**: I'm a little unclear as to how to test my backups. It only backs up once a day, so not sure how I would test a restoration. > > This is an excellent, affordable solution. My questions prior to the purchase were answered in a timely and informative manner. ----- ### "Cloudally is pretty good" — 4.0/5 > **Patrick** | *3 de octubre de 2022* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: -Easy to set up -inexpensive for a couple TB of storage -reliable -simple to use when needed > > **Puntos en contra**: I wish there was an ability to run restore jobs to other sites instead of just the original location > > It was pretty easy to set up and support helped me with any questions I had throughout the process. The tool was much less expensive than competitors. it is very basic, but checks all the boxes for us. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1034020/salesforce-backup?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1034020/salesforce-backup) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados