--- description: ¿Qué piensan los usuarios de giftmall? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de giftmall gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: giftmall - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/10031/customer-loyalty/software) > [giftmall](/software/1056705/giftmall) # giftmall Canonical: https://www.capterra.co.cr/software/1056705/giftmall Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1056705/giftmall?page=2) > giftmate ayuda a empresas de todos los tamaños a maximizar la eficiencia de sus programas de incentivos y recompensas con regalos personalizados en todo el mundo. > > Veredicto: 51 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa giftmall? Empresas de todos los tamaños que buscan maximizar la eficiencia de sus programas de incentivos y recompensas (para aumentar la tasa de conversión, incrementar la lealtad de los clientes, estimular el compromiso de los empleados, etc.). ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **5.0/5** | 51 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: giftmall ## Contexto comercial - **Precio inicial**: EUR 0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Detalles de precios**: Estamos utilizando un enfoque de precios de pago por uso. No hay tarifas de inscripción. No hay un valor mínimo de pedido. Entrega digital instantánea gratuita. - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, inglés, polaco, ucraniano - **Países disponibles**: Alemania, Austria, Bélgica, Chequia, Chipre, Dinamarca, Eslovaquia, España, Estonia, Finlandia, Francia, Grecia, Hungría, Irlanda, Italia, Letonia, Lituania, Luxemburgo, Malta, Montenegro y 10 más ## Funciones - CRM - Gestión de promociones - Gestión de recompensas - Programa de fidelización - Seguimiento de actividades de clientes - Seguimiento de la participación - Tarjetas de fidelidad ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Chat ## Categoría - [Software de fidelización de clientes](https://www.capterra.co.cr/directory/10031/customer-loyalty/software) ## Alternativas 1. [Guusto](https://www.capterra.co.cr/software/186209/guusto) — 4.9/5 (3840 reviews) 2. [Kangaroo](https://www.capterra.co.cr/software/149363/kangaroo-rewards) — 4.9/5 (259 reviews) 3. [Tango](https://www.capterra.co.cr/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews) 4. [Loopy Loyalty](https://www.capterra.co.cr/software/160859/loopy-loyalty) — 4.6/5 (69 reviews) 5. [TapMango](https://www.capterra.co.cr/software/148733/tapmango) — 4.8/5 (186 reviews) ## Opiniones ### "Workplace benefit" — 5.0/5 > **Roman** | *8 de agosto de 2024* | Producción audiovisual | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I can use the point my company sends me the very same day for what I prefer in the marketplace. > > **Puntos en contra**: Never had any fail or issue with this product so nothing to mention even. > > Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts. ----- ### "New quality of gift cards for better engagement" — 5.0/5 > **Marta** | *16 de abril de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Giftmall cards are the most universal gift you can give or get. It is a benefit that allows the recipient to personalize it to the fullest. The list of shops, platforms, and brands where you can use your Giftmall card is extensive and versatile - everyone will find something in their personal Giftmall marketplace. The cards are always delivered fast, and the customer support team is customer-oriented and kind. > > **Puntos en contra**: I'd love to see the German and Spanish versions of the platform offering similar portfolio of brands as the Polish one. So far, the Polish one is the most impressive. I hope to see the others grow soon. > > Two important aspects of employee benefits are flexibility and personalization. Thanks to Giftmall we were able to address these challenges easily and effectively. Giftmall cards are universal because of their impressive list of brand partners. They are significantly more utilized than the solution we had before. From the administrative side - the Giftmall cards are easy to order, they are delivered in an instant. From a user perspective - there is no better incentive and token of appreciation than one that you can tailor to your own needs. And this is what Giftmall offers. ----- ### "Giftmall Review" — 5.0/5 > **Rita** | *29 de abril de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love the way Giftmall Team cooperates with our company. > > **Puntos en contra**: I like every aspect of our cooperation with Giftmall, the only thing I recommend to improve is extending the amount of stores available on the webpage. Especially airplane tickets and hotels ;) > > My experience is smooth and customer oriented. I want to mention that \[sensitive content hidden\] is a high professional and I love working with her. I believe \[sensitive content hidden\] does a really good job and the way she communicates makes me wanna come back and continue our cooperation. ----- ### "Our customers enjoy it" — 5.0/5 > **Anastasiia** | *10 de septiembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards. > > **Puntos en contra**: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use. > > giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact. ----- ### "Cool option for employee rewarding" — 5.0/5 > **Natalia** | *15 de julio de 2024* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: fast delivery, variety of merchants in the marketplace > > **Puntos en contra**: In general I loved it, would be great to have more markets covered worldwide cause I would like to use it for my friends abroad too > > My employer gifted me one of multibrand gift cards for giftmate’s gift marketplace, that is called giftmall. That’s such an easy yet smart thing. Smoothly activated, chosen brand gift cards are being delivered super swiftly ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1056705/giftmall?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1056705/giftmall) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados