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¿Qué es RXNT?
RxNT es un proveedor de soluciones de software innovador para el sector de la salud. Las soluciones basadas en la nube de RxNT permiten a los proveedores trabajar desde prácticamente cualquier lugar. RxNT | PM cuenta con una potente solución de facturación diseñada para satisfacer las necesidades de cualquier empresa de práctica o facturación. RxNT | eRx está certificado por EPCS y puede integrarse completamente con el conjunto de productos de RxNT o como una solución independiente (las aplicaciones de Android e iOS están disponibles para descargar). RxNT | EHR ayuda a los proveedores a mejorar la seguridad del paciente y optimizar el flujo de trabajo.
¿Quién usa RXNT?
RxNT se compromete a proporcionar soluciones de software innovadoras, que incluyen la prescripción electrónica, la gestión de la práctica y las historias clínicas electrónicas, para profesionales de la práctica médica y de facturación médica.
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RXNT
Opinones de RXNT

Excellent for hospice and palliative care
Puntos a favor:
E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my staff to assist me with preparing the prescriptions for my review and authorization.
Contras:
The web interface could be better as well as the process to add and administer users.
Alternativas consideradas:
review RXNT
Comentarios: favorable. Easy to use with minimal practice.
Puntos a favor:
ease of use and tech support when needed. Able to talk to a live person to problem solve
Contras:
unable to note or delete deceased patients or those that have moved away
Buyer Beware
Comentarios: It was absolutely awful. From the start it was clunky, pt feedback on the experience signing up was terrible. Customer Support was non-existent. I have met with them multiple times and they have been unable to fix any of the issues (consent forms not working, Telehealth not working). I created multiple tickets. Their response was "we said we are looking into it". They promised me a functional program they DID NOT deliver. Worst of all they are still making me pay monthly! The contract says they will provide a functional program and they can't do that!!! I went the KAREO. A bit more expensive but worth it. I am sure they will respond to this (although they seem pretty clueless). They DID not deliver any promises in the contract PLAIN and SIMPLE.
Puntos a favor:
They make it seem like its low cost but they then add on fee after fee. I actually liked nothing. Even the interface is sloppy
Contras:
Telehealth is external to RXNT, Customer support is terrible. They seem to know nothing about their own program. Had to figure out all on my own.
Respuesta de RXNT
hace 4 meses
Thank you for sharing your experience with our company and software. We sincerely apologize for the frustration you’ve faced and truly appreciate your feedback! We understand that the issues you’ve encountered—particularly with Telehealth and Customer Support—have significantly disrupted your experience. RXNT’s support staff strives to ensure that issues are addressed promptly and effectively, and we are 100% committed to resolving customer complaints. Our team is actively working on solutions to improve your experience with RXNT. Our goal is to ensure smooth operations, fully meet expectations, and go above and beyond fulfilling our contractual obligations for our clients. We have already been in direct contact with you on your issues and many have been resolved, however, if there’s anything else we can help you with, please reach out to [email protected] or your given point of contact. Your satisfaction is incredibly important to us, and we’re committed to making this right! RXNT
Quite simply, the best prescribing platform available!
Comentarios: I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the 2 decades since, I have used perhaps 8 different prescribing platforms, usually as directed by the health system with which I worked or embedded in an EMR. I have consistently favored RxNT above all others. In fact, the past 2 companies I worked for adopted RxNT at my urging. And now as I have transitioned to and independent practice status, I have once again engaged RxNT as my prescribing program. I'm extremely satisfied, and feel like I've returned home!
Puntos a favor:
From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add patients, and archive favorite pharmacies, to name a few benefits.
Contras:
The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it may have simply been less relevant to me.
Alternativas consideradas:
I recommend this to all providers!
Comentarios: Overall I’ve had an excellent and seamless experience using this. I will never switch to another
Puntos a favor:
Easy to use. Accurate and up to date info. Scheduling is easy. Documentation has a perfect flow.
Contras:
Sometimes apriss doesn’t work and even though it says é-script sent successfully it doesn’t show if the pharmacy actually received or approved the script.
E-Scribe New user
Comentarios: Customer service and the representative that helped with set up was very nice and helpful. [sensitive content hidden] has been very supportive
Puntos a favor:
I like that we do not have to completely fill out the demographics for a patient. I like that the medications saved are able to be viewed by all our network
Contras:
I would like to have the pharmacy search easier for small pharmacies and I would like to have the pharmacy list be saved for the whole network like the medications saved. I think you need more training. The video's are more of a basic understanding and the rest I had to figure out on my own. It would be nice if you had a rep visit the facility and offer a training session to the trainer.
Alternativas consideradas:
Pediatric Clinic
Comentarios: Very good. I am happy with our choice to use this system.
Puntos a favor:
Ease of use and low cost. All in one system.
Contras:
It does not include a couple of features that are needed in the pediatric setting. You have to have separate tabs open for each part of the system, schedule, ehr, billing.
We Love RXNT
Comentarios: Very happy easy to navigate so much better then the last system I used
Puntos a favor:
Scheduler, EHR, how easy it is to navigate, very friendly user
Contras:
I didn't have anything that I did not like about RXNT
RXNT easy to use
Comentarios: Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need
Puntos a favor:
Easy to use and find medication I need to order
Contras:
Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again
RXNT review
Comentarios: Overall I've had a great experience with this site.
Puntos a favor:
The website is convenient and easy to navigate
Contras:
The token can sometimes limit usage when not handy.
Great prescribing program
Comentarios: RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records. I use it for all my prescribing, and I would not want to change.
Puntos a favor:
The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
Contras:
A few times I have noticed things that the program seemingly could not do - and then when I have checked with RXNT Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me.
Worst Company
Comentarios: We have been with RXNT for over a year. Was great when we first started, now we spend all day submitting support tickets. You can never get a hold of anyone over the phone. Its hard to run a medical office when the website is always down. All they every want to blame it on is your cache or cookies to be cleaned. You can only clear it so much over and over and over.
Puntos a favor:
Nothing, the system is always not working
Contras:
That the system never works. You have to send multiple support tickets a day to find out why things don't work. No one has time to sit around waiting for things to get fixed.
Respuesta de RXNT
hace 11 meses
This user is no longer a current client of RXNT. We're sorry they had trouble with the system and with our support team, however, our customer service team works hard to ensure that issues are addressed promptly and effectively. The former client communicated their frustration in a disrespectful, threatening, and verbally abusive manner. This was unacceptable and RXNT does not tolerate customers treating our team members in such a manner. We are committed to resolving customer concerns, but we request that communication be conducted in a professional manner. For any concerns related to the review above, please contact [email protected] and we'll be happy to help!
RXNT work or not?
Puntos a favor:
rxnt was a very good website for making appointments and creating new patients, however it had many errors when it came to sending the forms to new patients, and it was very difficult to continue giving papers to everyone
Contras:
I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very confusing.
Dan Rash's RxNT experience
Puntos a favor:
I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications. My favorite part is the integration with our physician team, where the nurse can enter an order for a controlled substance and the doctor can sign electronically in real-time. This is especially helpful for patients with urgent needs who need local pharmacy fills.
Contras:
I don't like how the new setup passwords are only good for a short period of time. This makes the onboarding process a bit difficult.
GREAT PRODUCT.
Comentarios: I USE IT DAILY TO ENTER PATIENT PRESCRIPTIONS, COORDINATE WITH MY PHYSICIAN FOR SIGNATURES AND REORDER PRESCRIPTIONS.
Puntos a favor:
THE SYSTEM IS EASY TO NAVIGATE THROUGH.
Contras:
SO FAR I HAVE NOT EXPERIENCED ANYTHING THAT HAS GIVEN ME ANY TROUBLE.
Beware of this product
Comentarios: Poor to mediocre at best due to the delays in functionality.
Puntos a favor:
When its working, its great. When its not, it is a barrier to care and your call schesule
Contras:
ANYTIME you have a new phone, prepared for waiting days to be functional again. ANYTIME you have an issue, its ALL day to get it fixed. Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site. Constant- oh I cant fix this part, etc etc
Working as a MH provider with RXNT
Puntos a favor:
It is easy to manage. Friendly and fast. It took few days to understand it. Customer service was amazing.
Contras:
So far, I have not experienced anything that makes me dislike RXNT.
Top level Prescription service
Comentarios: Exceptional, great, amazing. Graphic design is engaging.
Puntos a favor:
It is 2024 compliant and top level service.
Contras:
When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.
great service
Comentarios: 100% GREAT. I called and a few minutes later. I received help
Puntos a favor:
Their service and prompt attention always.
Contras:
so far I like everything. service,
Great software
Puntos a favor:
Accurate, easy to use and easy to navigate software.
Contras:
High cost for private practice. I wish you had EHR too!
Excellent product
Comentarios: Excellent . No problem with sending rx or adding information
Puntos a favor:
Ease of use and efficient in sending my narcotics prescription
Contras:
I don’t have any comment. I love the ease of it
Too many clicks and glitches
Comentarios: I am not a fan. I tried to work with it. Thought all the charges were standard things until I started talking with more colleagues. The system is not easy and, frankly, with improvements in technology, this system should be more intuitive and user friendly--especially for my patients.
Puntos a favor:
It was less expensive. Little did I know as a relatively new private practitioner what I would be missing out on
Contras:
You are charged extra for EVERYTHING-reminders, fax integration, lab integration. The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient portal which has actually cost me business. Customer service is not adequate. I requested custom forms which I was very interested in. Made detailed templates with examples from their forms to make it as easy as possible. Ended up looking nothing like what I wanted and was fraught with errors. Frankly, it is embarrassing.
Great software
Puntos a favor:
Price, practice management option, customer service
Contras:
I do not like working with Change Healthcare
Very good for e prescribing
Comentarios: Overall has been a very good company with a good product. It is a little on the expensive side.
Puntos a favor:
Customer service is good. Knowledgable staff.
Contras:
Wish they had better after hours support.
Good ePrescribing Program
Comentarios: Good.
Puntos a favor:
Ability to prescribe online.
Contras:
Pharmacies are difficult to put in/impossible on the iphone