--- description: ¿Qué piensan los usuarios de PawnMaster? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PawnMaster gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PawnMaster - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión para el comercio minorista](/directory/20053/retail-management-systems/software) > [PawnMaster](/software/112512/pawnmaster) # PawnMaster Canonical: https://www.capterra.co.cr/software/112512/pawnmaster Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/112512/pawnmaster?page=2) > Ya sea que se trate de una sola tienda o de una empresa que esté buscando un punto de venta local o basado en la nube, PawnMaster tiene una solución para ti. > > Veredicto: 19 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PawnMaster? casas de empeño, tiendas de armas, comerciantes de oro, talleres de reparación de teléfonos celulares ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 19 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bravo Store Systems - **Ubicación**: Las Vegas, EE. UU. - **Constitución**: 1988 ## Contexto comercial - **Precio inicial**: USD 150,00 - **Público objetivo**: Trabajador autónomo, 2-10 - **Despliegue y plataformas**: Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, México, Nueva Zelanda, Reino Unido, Sudáfrica ## Funciones - Alertas y notificaciones - Barcode/Ticket Scanning - Base de datos de clientes - CRM - Creación de informes policiales - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de comercio electrónico - Gestión de empleados - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de préstamos - Gestión de tesorería - Gestión de órdenes de compra - Informes de ventas - Marketing por correo electrónico - Price/Margin Management - Procesamiento de tarjetas de crédito - Programa de fidelización - Punto de venta (POS) - Seguimiento de pagos ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica ## Categoría - [Software de gestión para el comercio minorista](https://www.capterra.co.cr/directory/20053/retail-management-systems/software) ## Categorías relacionadas - [Software de gestión para el comercio minorista](https://www.capterra.co.cr/directory/20053/retail-management-systems/software) - [Software para casas de empeño](https://www.capterra.co.cr/directory/30973/pawn-shop/software) - [Software de punto de venta para minoristas](https://www.capterra.co.cr/directory/31656/retail-pos-system/software) - [Software para consignación](https://www.capterra.co.cr/directory/30737/consignment/software) ## Alternativas 1. [Bravo Store Systems](https://www.capterra.co.cr/software/161834/bravo) — 4.6/5 (38 reviews) 2. [CashFootprint Point-of-Sale](https://www.capterra.co.cr/software/139930/cashfootprint-point-of-sale) — 4.8/5 (74 reviews) 3. [QuickBooks Enterprise](https://www.capterra.co.cr/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews) 4. [Epos Now](https://www.capterra.co.cr/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [Fishbowl](https://www.capterra.co.cr/software/123794/fishbowl) — 4.2/5 (1087 reviews) ## Opiniones ### "The bets Pawn Shop Software in the USA" — 5.0/5 > **Roger** | *16 de abril de 2019* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use and EXCELLENT customer service\! > > **Puntos en contra**: Some parts are a little un-intuitive but nothing to worry about. > > We have been running Pawnmaster for 4 years now and have to say we LOVE it ----- ### "Best decision I ever made for my \#goldenballs\! Don't waste $ trying to polish any other old system." — 5.0/5 > **Jeni-Lei** | *4 de agosto de 2017* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customer Support ... I knew when I first saw the software it is what I wanted my little shop to have but I didn't think I was big enough nor could I afford it. Now I know I should have started with PawnMaster because my business would be more than just a little shop with big dreams. Over 28 years with trying to get three different systems to run my business and keep me competitive was a waste of money. Had I purchased PawnMaster this old girl wouldn't be trying to learn new tricks but at least the trick is easy to use and the spotters (Customer Support) can handle my flips. Every week we implement a new Feature or Functionality that put us one step closer to moving ahead of not just the pawn competition but the retailers too. Quality- I haven't had a single issue with the software and they even worked with me to help it work on some of my old equipment. Ease of Use -- Each of us has a different learning curve but their Customer Support helped me set up the system with the features I needed for my business. This means that my employees weren't flying blind trying to figure out how things worked and if they had a question Customer Support was right there. Value for Money- Put a price on being more efficient, put a price on customer retention and incentives with the rewards program and many other Features. Looking forward to expanding and growing my revenue and business with the Quality Support system of PawnMaster and the DataAge team\! > > **Puntos en contra**: I have to be here to run it, LOL, just kidding. I haven't found a real down side yet. I am thankful the sales representative didn't give up on me even after over a year of calling. I am thankful they helped me find options and funding to get the system and make it work for me. The downside has been my stubbornness at not accepting that the change would save and make me money. The thing I like "least" about this software is that some people reading this will still not be convinced that my \#goldenballs aren't just trying to con them. > > Increased productivity and employee efficiency, customer retention, continued business revenue and growth, peace of mind being able to access customer support. Going home an hour earlier at night because I'm not stuck doing paperwork that the system now keeps me compliant on. BTW this survey doesn't list my Industry. I am a PawnBroker so I'm not just Retail, I'm not just a Lending or Financial Institution, I'm not just Firearms or Jewelry, I'm not just.... I have the biggest \#goldenballs and my industry sports three of them because our history is rich and listed in scrolls before Christ. My class, My Industry, is Pawn Broker. ----- ### "not user friendly" — 1.0/5 > **mike** | *17 de febrero de 2018* | Comercio minorista > > **Puntos a favor**: customer service talks with great respect and courtesy. The reports are very useful and specific to certain info. Thats all I have for Pros. > > **Puntos en contra**: Im surprised my mouse has not wore out. It is increadable how many clicks you have to make in order to do something. It takes me 10 clicks of the mouse just to upload to the DOJ. Log in log out is a pain when you have to find something in the system.I had 6 months of issues in the beginning. I went through every upper level tech. Lost a few amount trying to get the settings right. I asked multiple times for a free printer as compensation, and they said that couldn't be done. Whenever they fix a problem, you have to watch that they didn't accidentally change things. One time they fixed my system, later on that day I noticed the ticket writing fee was lower.The data transfer came with a lot of bugs. One time, I had 4 people working on a problem and the final outcome was an "ANOMALY", no one knew what happened. Callbacks are 50/50, many times I had to call them back and see what was going on. My account manager doesn't always respond to my emails, not that he responds late, he just doesn't respond at all. Unless your computer is dead in the water, good luck on an immediate callback. I put in a request for a small fix, tech called, the line was disconnected. Waited for an immediate callback and nothing. Today is Saturday, I will have to wait another few days before I call back. This happened before, I gave up and called after 2 days of waiting. I hate it when they give me the run around from tech to tech. If the first tech doesn't know, he passes it off to someone else. Then I have to start all over explaining what the problem is. I went through 4 techs one day, all scratching their heads. In the end, I had all four together on the phone trying to figure out what was wrong. That is when I had the "ANOMALY." > > all I wanted was a free Godex jewelry label printer as compensation for 6 months of trouble and financial loss. I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems. ----- ### "Pawn Master" — 5.0/5 > **David** | *22 de diciembre de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software is so easy to learn and use. Very easy to access all my files and reports. In 25 years we have not found a single problem with this system. Employees find it very easy to their jobs without mistakes. > > **Puntos en contra**: For us, we found no problems with the software over the years. If anything arose, a phone call was all that was need. > > Without PawnMaster we would not have survived the past 25 years. The ease of use of the reports available are unbelievable. With just a couple keystrokes, I can access anything needed. I would recommend PawnMaster to any Pawnshop new or old. Tech support is stellar with friendly techs to help and solve any issue quickly. With the ease of using PawnMaster your business will strive. ----- ### "Great software" — 5.0/5 > **Lori** | *30 de enero de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The report menu and management menu are a huge help. There is quite a learning curve and we still are learning everyday what we to use to help run our store but customer service and the online tutorials are a great help. A big advantage is you can pick and choose what best fits your store operation when setting up your software and always contact Pawnmaster if change is necessary in the future. > > **Puntos en contra**: Some areas of the software need work as far as user friendly - with not being a computer tech savvy person it can be overwhelming making sure you are doing the function correctly but again the customer service we have found is very helpful but a bit slow to respond some days. > > I trust Pawnmaster. I do not understand how some stores function in this day and age with not using software. As long as we have our store we are staying with Pawnmaster ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/112512/pawnmaster?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/112512/pawnmaster) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados