--- description: ¿Qué piensan los usuarios de Vertafore AMS360? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Vertafore AMS360 gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertafore AMS360 - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión del flujo de trabajo (workflow)](/directory/30091/workflow-management/software) > [Vertafore AMS360](/software/113472/vertafore-ams360) # Vertafore AMS360 Canonical: https://www.capterra.co.cr/software/113472/vertafore-ams360 Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/113472/vertafore-ams360?page=2) > Solución de gestión de seguros basada en la nube que permite a agentes independientes, corredores y otros gestionar la base de clientes, los riesgos y más. > > Veredicto: 59 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Vertafore AMS360? Diseñada para agentes independientes, corredores y empresas de todos los tamaños, esta solución de gestión de seguros basada en la nube permite gestionar bases de clientes, riesgos, transacciones regulatorias y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 59 Opiniones | | Facilidad de uso | 3.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.2/5 | Basado en las opiniones generales | | Funciones | 3.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Vertafore - **Constitución**: 1991 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Búsqueda/filtro - Configuración de flujos de trabajo - Controles o permisos de acceso - Creación de informes/análisis - Gestión de documentos - Gestión de formularios - Gestión de tareas - Registro de auditoría ## Integraciones (en total: 5) - AgencyZoom - Agentero - Formstack Sign - Prophix One - ePayPolicy ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co.cr/directory/30091/workflow-management/software) ## Categorías relacionadas - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co.cr/directory/30091/workflow-management/software) - [Programas para corredores de seguros](https://www.capterra.co.cr/directory/20035/insurance-agency/software) ## Alternativas 1. [monday AI Work Platform](https://www.capterra.co.cr/software/147657/monday-com) — 4.6/5 (6121 reviews) 2. [Jira](https://www.capterra.co.cr/software/19319/jira) — 4.4/5 (15497 reviews) 3. [Asana](https://www.capterra.co.cr/software/120550/asana-pm) — 4.5/5 (13740 reviews) 4. [Zapier](https://www.capterra.co.cr/software/130182/zapier) — 4.7/5 (3082 reviews) 5. [TaxDome](https://www.capterra.co.cr/software/186749/taxdome) — 4.7/5 (3626 reviews) ## Opiniones ### "Great product" — 4.0/5 > **Susan J.** | *16 de julio de 2019* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I've used Vertafore software as a platform for company manuals at several different companies. The most helpful features are the saved links that can be renamed and organized, as well as the quick links offered on the home page. > > **Puntos en contra**: Just because of the volume of data being searched, sometimes I have trouble with the search function, if I am starting from scratch. I can usually find what I need eventually, but it sometimes takes longer than I like. > > Overall, the platform is the perfect way to standardize manuals and make information easy to find, read, and manage. ----- ### "Great Agency Management System" — 4.0/5 > **Joshua** | *1 de octubre de 2019* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love that this software will do exactly what I want it to do. Most importantly running reports. If I run a report I get exactly the results I want, there's no guessing the output data, and when I run the report again the data is the same. > > **Puntos en contra**: No One likes accord forms. I wish this product was more integrated with Accord forms, where I could search for what I wanted and it was prefilled accordingly. > > This product is more expensive than competitors, but at least I know it will get the job done. It doesn't break, it gives accurate data, and the customer support is amazing. ----- ### "Redundant and inconsistent interface that forces too many manual workarounds" — 2.0/5 > **DJ** | *3 de septiembre de 2026* | Seguros | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The software contains the necessary data fields required for day-to-day agency management, but navigating them is overly complicated. > > **Puntos en contra**: Inconsistent Data Entry: The user interface lacks uniform design logic. For example, some screens require clicking an on-screen delete button, while other functions force you to use the physical delete key on your keyboard. Redundant and Clunky: The system feels highly redundant and frequently glitchy and the platform is not intuitive. Daily usage requires constantly figuring out manual workarounds just to complete standard tasks. > > Online training links are extremely difficult to navigate. When a relevant section is found, the documentation usually fails to address specific practical user questions. ----- ### "A Necessary Evil" — 4.0/5 > **Usuario verificado** | *20 de septiembre de 2018* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Preview Pane in the policies view. I have mine set to show activities which is very helpful and much less time consuming than wading thru the activity screen. > > **Puntos en contra**: Many features having to do with searching are not user friendly or intuitive. We should be able to search activities - in the view options - by keywords in the description field. Right now, I have to search Outlook and find an email with the information and then go to that date in activity to find what I’m looking for. This also means I can’t delete emails from Outlook because I’m using them as a search tool for activity in AMS. Very annoying and time consuming. > > You get used to it because you have to use it every day. I have found ways around the clunky interface which makes it more tolerable but MUCH improvement can be made. We’ve used it for at least 7 years. ----- ### "AMS360 is a complete agency management system for most insurance" — 4.0/5 > **Usuario verificado** | *26 de septiembre de 2019* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This might be the gold standard for agency management systems. It is very competent for several insurance products. > > **Puntos en contra**: The software is pricey. It is very complex and can be a challenge for users that aren't the most proficient with technology. It can be buggy and glitchy for novice users. > > I was satisfied when using the software except when we had new users or non-savvy tech users. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/113472/vertafore-ams360?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/113472/vertafore-ams360) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados