--- description: ¿Qué piensan los usuarios de PROMYS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PROMYS gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PROMYS - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas de automatización de servicios profesionales](/directory/16/professional-services-automation/software) > [PROMYS](/software/120156/promys-psa-software) # PROMYS Canonical: https://www.capterra.co.cr/software/120156/promys-psa-software Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/120156/promys-psa-software?page=2) > De las soluciones de software empresarial con mejores opiniones para TI/MSP, Integradores de sistemas, proveedores de soluciones de seguridad físicas y audiovisuales. > > Veredicto: 29 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PROMYS? MSP's, proveedores de soluciones de TI, integradores de sistemas, seguridad física y audiovisual. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 29 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PROMYS - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: USD 15,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Almacenamiento de documentos - Base de datos de contactos - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Estimaciones - Facturación - Generación de propuestas - Gestión de carteras - Gestión de clientes potenciales - Gestión de contactos - Gestión de contratos o licencias - Gestión de control de horas - Gestión de correo electrónico - Gestión de documentos - Gestión de facturas - Gestión de flujos de trabajo - Gestión de proyectos - Gestión de recursos - Gestión de tareas - Herramientas de colaboración - Importación y exportación de datos - Panel de actividades - Presupuestos y estimaciones - Procesamiento de facturas - Recordatorios - Seguimiento de actividades - Seguimiento de gastos - Seguimiento de interacciones - Seguimiento del proyecto - Seguimiento horas/gastos - Third-Party Integrations ## Integraciones (en total: 9) - Acumatica Cloud ERP - ConnectWise Cybersecurity Management - Google Calendar - Kaseya VSA - LogicMonitor - Microsoft Outlook - NinjaOne - QuickBooks Online Advanced - Sage 50 Accounting ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Programas de automatización de servicios profesionales](https://www.capterra.co.cr/directory/16/professional-services-automation/software) ## Categorías relacionadas - [Programas de automatización de servicios profesionales](https://www.capterra.co.cr/directory/16/professional-services-automation/software) - [Software CRM](https://www.capterra.co.cr/directory/2/customer-relationship-management/software) - [Software para presupuestos](https://www.capterra.co.cr/directory/30201/quoting/software) - [Programas de facturación](https://www.capterra.co.cr/directory/30015/billing-and-invoicing/software) - [Herramientas para controlar tiempo y gastos](https://www.capterra.co.cr/directory/30080/time-and-expense/software) ## Alternativas 1. [Bitrix24](https://www.capterra.co.cr/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [BlueCamroo](https://www.capterra.co.cr/software/101736/bluecamroo) — 4.4/5 (28 reviews) 3. [Scoro](https://www.capterra.co.cr/software/142042/scoro) — 4.5/5 (262 reviews) 4. [ConnectWise PSA](https://www.capterra.co.cr/software/107931/connectwise-manage) — 4.1/5 (273 reviews) 5. [monday.com](https://www.capterra.co.cr/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Opiniones ### "Promys serves as the backbone to our operations and I can’t imagine where we would be without it." — 5.0/5 > **Usuario verificado** | *19 de abril de 2017* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Promys ties all the aspects of the sales cycle together from opportunity to invoice. The reporting features are very flexible including the standard reports and the ability to export a variety of information from the multi-functional SO Items Processing screen. Promys applies edits that enforce good business practices. > > **Puntos en contra**: There are so many features in Promys that it can be hard to remember how to use a feature that is used only occasionally. However, the support staff is very quick to respond and retrain when needed. ----- ### "Promys PSA software review" — 5.0/5 > **Erik** | *20 de junio de 2019* | Seguridad e investigaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Promys is a complete business process software fully integrated with our accounting package. > > **Puntos en contra**: Reporting improvments are on my wish list. > > The software has had good buy in from our team. We are actively quoting, managing projects, managing field services and time sheets with the application. Promys' service and support has been exceptional. ----- ### "A solid system for the IT VAR space" — 4.0/5 > **Jamie** | *2 de noviembre de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Having worked at other large IT VARs in the Canadian market I've used a number of different systems, each with benefits and flaws. Promys seems to have solutions and the ability to manage all of these concerns in a single system from customer account creation to opportunity management to quote and order, all linked together for visibility and information flow. In a growing business this visibility has been as huge help in keeping things flowing as the company scales while allowing us to have better control of our opportunity visibility and backlog management. One of the things I like best is that the Promys team is constantly accepting feedback and adding new features to make things better for their customers across the board. They helped us create a single step part creation/quote import that was a major upgrade to the system and took the time to understand our needs. This feature has been rolled out to all customers now and has been a huge time saver and helped with system adoption across our organization. Since then, we've continued to send over suggestions on how to make things easier and they add it to their development list and roll it out with the regular updates. > > **Puntos en contra**: Some of the formats for quotes are hard coded into the system, it would be nice to customize them a little. The onboarding into QB Online took a little longer to sort out to make sure things are running through smoothly. > > Visibility, reporting, accuracy of information have all improved. We're able to get much better information faster. ----- ### "Promys PSA is a great replacement for Salesforce, Remedy (Help Desk) and MS Project" — 5.0/5 > **Pat** | *10 de mayo de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Before Promys PSA we had Salesforce.com for CRM \& quoting, Remedy for Help Desk and PM’s used MS Project or Excel spreadsheets. The disconnects between those software products meant we were constantly re-keying data and having to pull data from multiple systems to create management reports, which always seemed out of date. It was difficult to get good visibility into Job Costing, Managed Service Contract profitability or cycle lessons learned from one department to another. Promys brought all of those modules and data together in one system, which has made our employees much more efficient and effective. Promys PSA has given our management team great visibility into line of business profitability and profitability leaks. > > **Puntos en contra**: The Great Plains integration took a little longer than we had hoped, but now that it's up and running it's a very robust integration. > > Since implementing Promys we can quote more competitively, mange projects and managed service contracts more profitably and turn around customer support issues more quickly. ----- ### "Promys helps me run my business more profitably. Customer Support is outstanding." — 5.0/5 > **Meredith** | *23 de abril de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Prior to implementing Promys PSA our biggest challenge was the lack of visibility and coordination between departments. Having several different disconnected business software solutions resulted in a constant Easter egg hunt for the most current data on billable time, managed services contract profitability, renewal dates and project profitability. Coordinating equipment, software and service delivery was especially complicated. Tracking all this data between different systems and in spreadsheets was time consuming and stressful for the employees and management. The Promys PSA solution captures and manages all of that information in one integrated and easy to use solution. Promys PSA has made it much easier for my team to stay on top of sales, project delivery, managed services/support contracts and customer support issues. Promys PSA has given me better visibility and controls to manage the profitability of my business. > > **Puntos en contra**: Installation took a little longer than expected. But the Promys implementation and support teams are very responsive. > > Promys PSA has made it much easier for my team to stay on top of sales, project delivery, managed services/support contracts and customer support issues. Promys PSA has given me better visibility and controls to manage the profitability of my business. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/120156/promys-psa-software?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/120156/promys-psa-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados