--- description: ¿Qué piensan los usuarios de CharmHealth? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CharmHealth gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharmHealth - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [CharmHealth](/software/120340/charm-ehr) # CharmHealth Canonical: https://www.capterra.co.cr/software/120340/charm-ehr Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/120340/charm-ehr?page=2) > Solución de historia clínica electrónica (EHR), gestión de prácticas (PM), facturación médica (RCM), telesalud y mensajería de atención médica. > > Veredicto: 153 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CharmHealth? Prácticas de tamaño pequeño y mediano en la configuración ambulatoria. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 153 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: MedicalMine - **Ubicación**: Pleasanton, EE. UU. - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: USD 25,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Arabia Saudita, Argentina, Armenia, Australia, Azerbaiyán, Bangladés, Baréin, Bolivia, Brasil, Brunéi, Bután, Camboya, Canadá, Catar, Chile, China, Colombia, Corea del Sur, Ecuador y 67 más ## Funciones - Asesoramiento de remesas - Autorización previa electrónica - Base de datos de referencia sobre las drogas - Citas recurrentes - Clínica de varios profesionales - Confirmations/Reminders - Conforme con HIPAA - Conformidad con el sector sanitario - Creación de diagramas - Creación de informes y estadísticas - Creación de informes/análisis - Diagnósticos iniciales - EPCS Compliant - Entrada de códigos y cargos - Facturación - Facturación médica - Filtro de reclamaciones - Formularios online - Gestión de calendarios - Gestión de citas - Gestión de expedientes de pacientes - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la comunicación - Gestión de planes de cuidado - Gestión de reclamaciones - Historia clínica electrónica/informatizada - Historial de facturas - Interoperabilidad clínica - Medication Alerts/Warnings - Medication Management - Notas SOAP - Para fines médicos - Portal de autoservicio - Portal de los pacientes - Prescription Renewal - Procesamiento de pagos - Programación automatizada - Programación de citas - Programación de médicos - Programación de pacientes - Recetas electrónicas - Remote Treatment Planning - Seguimiento de la conformidad - Sistemas de apoyo en la toma de decisiones - Software de comunicación con el paciente - Supervisión de pacientes - Third-Party Integrations - Varias ubicaciones - Videoconferencia … y 23 características más ## Integraciones (en total: 9) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Twilio - Zoho CRM - Zoom Workplace ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) ## Categorías relacionadas - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Software para historia clínica electrónica de cardiología](https://www.capterra.co.cr/directory/32561/cardiology-emr/software) - [Software para quiroprácticos](https://www.capterra.co.cr/directory/30115/chiropractic/software) - [Software para fisioterapeutas](https://www.capterra.co.cr/directory/30596/physical-therapy/software) - [Programas de facturación médica](https://www.capterra.co.cr/directory/30026/medical-billing/software) ## Alternativas 1. [Fusion](https://www.capterra.co.cr/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [ModMed](https://www.capterra.co.cr/software/124590/ema) — 4.5/5 (567 reviews) 3. [AestheticsPro](https://www.capterra.co.cr/software/93446/aestheticspro) — 4.5/5 (678 reviews) 4. [Tebra](https://www.capterra.co.cr/software/129169/tebra) — 3.9/5 (1385 reviews) 5. [Epic](https://www.capterra.co.cr/software/122278/epiccare-emr) — 4.4/5 (456 reviews) ## Opiniones ### "Charm for DME Billing" — 5.0/5 > **Julio** | *24 de agosto de 2023* | Dispositivos médicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The best use of Charm for us was having all our patient data in one location that was easily accessible, and well laid out. Ease of use was important in the decision to use Charm. Charm was easy to implement and setup. It is highly customizable and their support is great. It has almost all the features we need to run the practice. > > **Puntos en contra**: There is no option for refilling orders for patients. We have to go in and create new encounters each time > > Overall experience ----- ### "Great system, cost efficient, high value" — 5.0/5 > **Patricia** | *23 de enero de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: user friendly and multiple features with transparent pricing. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. Easy setup and plenty of how to videos available on YouTube. > > **Puntos en contra**: Support could be a tad friendlier and engaging > > I have used for the past 3 years and absolutely love it. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. ----- ### "Good program, bad support" — 3.0/5 > **Molly** | *3 de enero de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: As far as EMRs go, as a solo provider this is a good option. It's affordable and fairly easy to get up and going. It's pretty bare bones, but I've liked it FAR more than Simple Practice, which I found to be so clunky I've switched to Charm. > > **Puntos en contra**: The customer service\!\! You can only contact support via email, and it takes at least a week for any reply. They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done. It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all because of Charm\!\! It has been AGONIZING every step of the way. > > Frustrating. The tutorials are useless and don't actually help you get up and going. I'm extremely grateful I have another source of income, or I'd be destitute after how many months I've had to go without reimbursement. ----- ### "Great value for the price" — 5.0/5 > **Christi** | *8 de septiembre de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: CharmHealth has been a great find for our practice. The setup time was next to nothing and the ease at which our providers were able to learn the software was surprising. > > **Puntos en contra**: The scheduling portion of the software is the one area I think the product owners at CharmHealth could really improve. The limitations are not insurmountable, but compared to the rest of the product, this area could use some updating. It isn't easy to set up block time and if you want the patients to be able to schedule the times at which the patients can see on the web are not customizable to the practice leaving very little options for the practice. I think this is the biggest opportunity Charm has for improvements. The other improvement suggestion comes in the way of being Telehealth focused. There are several areas in the product that still focus heavily on having an office (like uploading insurance cards), however, if we aren't in the office that becomes a challenge, > > Our practice partners want to practice medicine. They don't want to spend all their time on the computer. As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely. ----- ### "Very customizable" — 5.0/5 > **Oluwole** | *25 de marzo de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Intuitiveness. Easy to use. Customizable templates, macros, user roles. Integrated instant messaging for staff, text messaging for patients, fax, referral management. Ability to customize automation of the RCM. > > **Puntos en contra**: Onboarding is brief and not very detailed. However, the intuitiveness sort of compensates. Also, time to response when you reach out for technical support can vary. Sometimes immediately, at other times can take up to a week. > > Really good experience. Other than occasional slow response time of technical team, I am pleased. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/120340/charm-ehr?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/120340/charm-ehr) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados