---
description: ¿Qué piensan los usuarios de FieldAware? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FieldAware gracias a Capterra Costa Rica.
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title: FieldAware - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [FieldAware](/software/120648/fieldaware)

# FieldAware

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> Este software basado en la nube y diseñado para dispositivos móviles proporciona potencia, facilidad de uso y flexibilidad total para una mejor gestión de servicios externos.
> 
> Veredicto: 74 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa FieldAware?

FieldAware es ideal para empresas de servicios externos de todos los tamaños y sectores. Cualquier empresa que tenga trabajadores de campo que atienden a clientes de forma remota puede beneficiarse con esta solución.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.5/5** | 74 Opiniones |
| Facilidad de uso | 3.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.2/5 | Basado en las opiniones generales |
| Funciones | 3.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GPS Insight
- **Ubicación**: Scottsdale, EE. UU.
- **Constitución**: 2004

## Contexto comercial

- **Precio inicial**: USD 70,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, francés, inglés, irlandés
- **Países disponibles**: Australia, Estados Unidos, Reino Unido

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Almacenamiento de documentos
- Aplicación móvil
- Barcode/Ticket Scanning
- Base de datos de contactos
- CRM
- Catálogo de servicios
- Cobro de pagos en el terreno
- Creación de informes y estadísticas
- Enrutamiento
- Facturación
- Firma electrónica
- GPS
- Gestión de calendarios
- Gestión de clientes
- Gestión de contratos o licencias
- Gestión de documentos
- Gestión de empleados
- Gestión de expediciones
- Gestión de expedientes de pacientes
- Gestión de facturas
- Gestión de flujos de trabajo
- Gestión de inventarios
- Gestión de la conformidad
- Gestión de la disponibilidad
- Gestión de pedidos de trabajo
- Gestión de recursos
- Gestión de tareas
- Gestión de tickets
- Gestión de trabajos
- Gestión de técnicos
- Gestión del conocimiento
- Historial de cliente
- Historial de servicios
- Importación y exportación de datos
- Mantenimiento preventivo
- Presupuestos y estimaciones
- Procesamiento de pagos
- Programación
- Real-Time Updates
- Reserva en línea
- Seguimiento de actividades
- Seguimiento de inventario
- Seguimiento de tiempo en línea
- Seguimiento de trabajos
- Seguimiento de ubicación
- Seguimiento del tiempo
- Third-Party Integrations
- Visualización de datos

… y 10 características más

## Integraciones (en total: 5)

- CBOS
- NetSuite
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software)

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## Opiniones

### "FieldAware makes it easy to manage field crews" — 5.0/5

> **Davina** | *20 de agosto de 2019* | Construcción | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
> 
> **Puntos en contra**: I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
> 
> Overall we now easily dispatch field techs, export/import time sheets into our time payroll system, and can locate associates for a more efficient mid-day dispatch.

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### "FieldAware your friendly companion" — 5.0/5

> **Jade Anthony** | *16 de enero de 2025* | Diseño | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: There are many features on this software and it is very easy to access.
> 
> **Puntos en contra**: So far so good, there is nothing that I least like.

-----

### "until recent we've had no support" — 2.0/5

> **Shelley** | *15 de agosto de 2017* | Automatización industrial | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Concept is good ease of access, app appears user friendly for the technicians. requires big changes
> 
> **Puntos en contra**: •         Reports are not very readable&#10;•         Appear too condensed &#10;•         Hard to decipher headings from reports.&#10;•         The name of the Task needs to perhaps be a different font to the description &#10;Logo appearing Blurry &#10;The reports are  printing out with half the task on one page and half the task on another when there are attachments; we need our reports to be more streamlined and clearer for our clients to read. There are too many dark lines, box lines and shaded areas in the reports. Will there be an option for print preview. we don’t have the option to delete a task. How can we or FieldAware staff set up an automatically generated notification email being sent to the administrators (office based) that notifies us when a job has been closed out on the field? There is nothing to advise a job has been completed and ready for invoicing and reporting. When a Job is Completed in the Field it will be synced back to office, but there is no notification feature. Where do you see Add Fields? Additional Fields are Custom Fields which I outlined above. If you are on a Page and see Additional Fields with a White Plus inside a Green Circle, click the Circle to show you all available Additional Fields which can be added to that page. You may not want some Additional Fields to appear for example. What I’m chasing is an area that doesn’t show up on the report where both myself and the techs can write information that is specifically for the tech and the office not the customer. The device fonts don’t appear to be universal either, when I try to change detail in PDF it states the current font is not available. Can you advise on how this can be amended? As the reports don’t look professional with different fonts now.
> 
> unfortunately it doesn't help us do what we would like to do with the report side

-----

### "Great after recent improvements" — 4.0/5

> **Usuario verificado** | *27 de noviembre de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature.
> 
> **Puntos en contra**: Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys\!
> 
> At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to use daily\!

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### "FieldAware Product, Services, and Applications" — 5.0/5

> **Lance** | *3 de septiembre de 2014* | Restaurantes
> 
> **Puntos a favor**: Excellent Technical Support&#10;Immediate Followup ( since Sept. 2013, the average return call from Field Aware Support was 15 minutes\!-)&#10;Program Dept. Outstanding- will help create the system specific to our business&#10;Continuous Upgrading the system
> 
> **Puntos en contra**: If parts are requested,and the task is marked, should be able to send email to office- otherwise we have to have someone review all the pending jobs.Make a mistake a "delete" a  a job, it is forever lost in the clouds\! Business Works compatible\&gt;
> 
> We have been in business for over 39 years; before Field Aware, our techs and service agents utilized paper work orders and emails to forward pictures and parts requests.We averaged +300 "paper work orders a week\!" In June, 2013, we research numerous companies that offer electronic "paperless" work orders, asset/parts management, invoicing, &#13;&#10;job site history, pictures attached to each job, etc. Field Aware was absolutely the best choice among all the companies we spoke to- and the best R.O.I. than any others\!

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## Enlaces

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