---
description: ¿Qué piensan los usuarios de Bonterra Apricot? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bonterra Apricot gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonterra Apricot - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para servicios humanitarios](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management)

# Bonterra Apricot

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> Apricot es una solución de administración de casos segura, flexible y fácil de usar para organizaciones sin ánimo de lucro de cualquier tamaño. Prueba gratis por 30 días.
> 
> Veredicto: 226 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Bonterra Apricot?

Servicios humanos, asistencia a víctimas, servicios familiares e infantiles, fundaciones, servicios religiosos, servicios de alimentación, servicios para personas mayores, servicios de personal, servicios de desarrollo y mucho más.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 226 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.9/5 | Basado en las opiniones generales |
| Funciones | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Bonterra
- **Ubicación**: Washington, EE. UU.
- **Constitución**: 2014

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos

## Funciones

- Base de datos de miembros
- CRM
- Conforme con HIPAA
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de casos
- Gestión de citas
- Gestión de documentos
- Gestión de formularios
- Gestión de la comunicación
- Gestión de la conformidad
- Gestión de programas
- Gestión de recomendaciones
- Goal Setting/Tracking
- Notas de caso
- Panel de actividades
- Portal de autoservicio
- Programación
- Seguimiento del tiempo

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para servicios humanitarios](https://www.capterra.co.cr/directory/30660/human-services/software)

## Categorías relacionadas

- [Software para servicios humanitarios](https://www.capterra.co.cr/directory/30660/human-services/software)
- [Software para asociaciones sin ánimo de lucro](https://www.capterra.co.cr/directory/30805/nonprofit/software)
- [Software para gestionar gobiernos](https://www.capterra.co.cr/directory/20048/government/software)
- [Herramientas del trabajo social](https://www.capterra.co.cr/directory/31462/social-work-case-management/software)
- [Software de salud mental](https://www.capterra.co.cr/directory/30217/mental-health/software)

## Alternativas

1. [Donorbox](https://www.capterra.co.cr/software/156860/donorbox) — 4.8/5 (629 reviews)
2. [DonorPerfect](https://www.capterra.co.cr/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews)
3. [Givebutter](https://www.capterra.co.cr/software/172048/givebutter) — 4.8/5 (872 reviews)
4. [Bonterra Network for Good](https://www.capterra.co.cr/software/111128/bonterra-guided-fundraising) — 4.6/5 (938 reviews)
5. [Flipcause](https://www.capterra.co.cr/software/136488/flipcause) — 4.6/5 (340 reviews)

## Opiniones

### "Solutions for the Nonprofit world" — 4.0/5

> **Nazgol** | *31 de enero de 2022* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Easily customizable. Continuous development toward more user friendly features. Online features. Ease of building reports and reporting capabilities
> 
> **Puntos en contra**: The pricing. Use of more complex reporting systems to better filter or analyze data.

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### "Better with Apricot" — 4.0/5

> **Usuario verificado** | *13 de agosto de 2025* | 2128 | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Apricot is really easy to use and manage. It makes it easier when my job is able to make adjustments to how we manage our clients documents when we say we like one way or if we don't like it they are able to make changes. It is very secure with the password and making sure you change your passwords frequently which ensures client privacy and protection.
> 
> **Puntos en contra**: Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system updates but sometimes those are inconvenient
> 
> I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book.

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### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5

> **Shirlee** | *18 de junio de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up.
> 
> **Puntos en contra**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.
> 
> I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM.

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### "Apricot A User Friendly Tool For Client Management With Room For Growth" — 5.0/5

> **Charmaine** | *17 de junio de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: "I use Apricot daily as a data input application to manage my clients and track my interactions with them. My clients are surviving family members of homicide victims, so having an efficient and user-friendly system is crucial for ensuring seamless support. One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three simple steps, which streamlines my workflow and helps me focus on providing meaningful assistant.
> 
> **Puntos en contra**: I'm not sure if this is an administrative issue however I would like to be able to run my own report to keep up with my data numbers, not just the administrators. I wish to track my own productivity to assure quality performance.
> 
> I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may be an administrative limitation, having more flexibility in reporting would greatly improve efficiency. Overall, my experience with Apricot has been positive, and I would definitely recommend it as a reliable tool for client management. now that I know how to Now that I know how to navigate the product, has been a good experience.

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### "Apricot review: The good. The bad. The ugly." — 4.0/5

> **BRYAN** | *14 de agosto de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Easy to find things. When the system was working you could upload documents and sign off on papers easily. The ability to use your phone, ipad, desktop and laptops atvany time was amazing as well.
> 
> **Puntos en contra**: Slow. High volume days the program would stall. Usually on the important days there was an almost guarantee that the website would run slow or not at all.
> 
> There were a lot of great things about apricot. The ease of use and easy to find what you looking for was the best part of website. The ability to talk to someone to help and troubleshoot was very difficult.

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