--- description: ¿Qué piensan los usuarios de Brightpearl? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Brightpearl gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.co.cr/software/124180/brightpearl Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/124180/brightpearl?page=2) > Brightpearl es una plataforma de operaciones minoristas que se integra estrechamente con todos tus canales de venta. > > Veredicto: 200 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Brightpearl? Brightpearl es ideal para comercios minoristas multicanal de productos terminados que venden en tiendas, online o a través de mercados online como eBay y Amazon que comercializan un millón de dólares o más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 200 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sage - **Constitución**: 1981 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, Estados Unidos, Irlanda, Noruega, Nueva Zelanda, Reino Unido, Suecia ## Funciones - Barcode/Ticket Scanning - CRM - Carro de compra - Catalog Management - Conciliación bancaria - Contabilidad - Control de inventario - Controles o permisos de acceso - Creación de informes financieros - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Códigos de barras/RFID - Diseño y modelado del proceso - Facturación - Gestión de cadena de suministro - Gestión de canales - Gestión de comercio electrónico - Gestión de descuentos - Gestión de empleados - Gestión de envíos - Gestión de facturas - Gestión de flujos de trabajo - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de proveedores - Gestión de proyectos - Gestión de renovaciones de pedidos - Gestión de transacciones - Gestión financiera - Herramientas de colaboración - Integración del mercado - Libro general - Marketing por correo electrónico - Métricas de rendimiento - Operaciones empresariales integradas - Pagos electrónicos - Presupuestos y estimaciones - Previsión - Previsión de la demanda - Previsión de ventas - Real-Time Data - Registro de auditoría - Seguimiento de costes - Seguimiento de gastos - Seguimiento de inventario - Seguimiento de pedidos - Seguridad de datos - Third-Party Integrations - Tratamiento de pedidos … y 14 características más ## Integraciones (en total: 37) - Adobe Commerce - Avalara - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail - Ongoing Warehouse - Parcelhub … y 22 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) ## Categorías relacionadas - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) - [Software ERP](https://www.capterra.co.cr/directory/9/enterprise-resource-planning/software) - [Software de gestión para el comercio minorista](https://www.capterra.co.cr/directory/20053/retail-management-systems/software) - [Software de gestión de almacenes](https://www.capterra.co.cr/directory/30005/warehouse-management/software) - [Software de inventario](https://www.capterra.co.cr/directory/30006/inventory-management/software) ## Alternativas 1. [Booqable](https://www.capterra.co.cr/software/138689/booqable) — 4.8/5 (1195 reviews) 2. [Fishbowl](https://www.capterra.co.cr/software/123794/fishbowl) — 4.2/5 (1132 reviews) 3. [NetSuite](https://www.capterra.co.cr/software/135757/netsuite) — 4.2/5 (2077 reviews) 4. [Odoo](https://www.capterra.co.cr/software/135618/odoo) — 4.2/5 (1333 reviews) 5. [QuickBooks Enterprise](https://www.capterra.co.cr/software/46497/quickbooks-enterprise) — 4.5/5 (20687 reviews) ## Opiniones ### "Deputy CEO" — 5.0/5 > **VICKI** | *25 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: value the partnership and appreciate the team’s dedication and support. Also like the fact that you can take care payments, and there are loads of different plug ins that can be used > > **Puntos en contra**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on > > We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business. Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive. We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements. ----- ### "Top ERP system" — 5.0/5 > **Rob** | *8 de abril de 2026* | Ropa y moda | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: easy to use system that is very intuitive to use and really speeds up our internal business processes > > **Puntos en contra**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out. > > Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should. Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools. ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 de diciembre de 2025* | Ropa y moda | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Puntos en contra**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Good ERP system" — 5.0/5 > **David** | *28 de julio de 2026* | Almacenamiento | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Good onboarding. Easy to use, once understood fully. Training and support good initially and remained so. > > **Puntos en contra**: Accounts package a bit of an after thought. Some of the interfaces are provided by third parties. Quality can be variable. > > We are an international, multi-channel footwear/clothing distributor working with Brightpearl for nearly four years. Brightpearl has given us quicker, easier data around stock levels and customer demand that has allowed us to plan and buy better. Add-ins have allowed us to manage customer orders better too leading to seamless order, picking, despatch processes. As we expanded into Europe, Brightpearl has grown with us. Training and support were delivered well in the early stages and support and account management is still there whenever we need it. Availability and speed are good, or at least as good as our internet connection. ----- ### "Brightpearl user since 2015" — 5.0/5 > **Gary** | *20 de mayo de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Automation, order management, customer support, integrations, integration partners, functionality, control. > > **Puntos en contra**: Reporting could be improved, however, the data within Brightpearl that is available is very good, can be exported. > > Brightpearl has been a key platform in helping us scale our ecommerce operations across multiple channels and warehouses. The automation functionality is especially powerful and has helped us significantly reduce manual processes across order management, inventory, and fulfilment. It’s a very capable ERP for growing retail businesses, particularly when integrated properly into a wider ecommerce tech stack. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/124180/brightpearl?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/124180/brightpearl) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados