--- description: ¿Qué piensan los usuarios de Pointerpro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Pointerpro gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://www.capterra.co.cr/software/127434/pointerpro Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/127434/pointerpro?page=2) > ¿Estás cansado de las encuestas aburridas? Nosotros también… Survey Anyplace añade diversión, entretenimiento e interacción a las encuestas. > > Veredicto: 276 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Pointerpro? Profesionales de marketing, profesionales de atención al cliente, profesores/formadores, profesionales de ventas en empresas de todos los tamaños que necesitan recopilar información de su público de una manera atractiva. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 276 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Pointerpro - **Ubicación**: Edegem, Bélgica - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 69,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, francés, inglés, neerlandés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Aprendizaje móvil - Arrastrar y soltar - Base de datos de empleados - Biblioteca de preguntas - Búsqueda/filtro - Certificación y licencias - Comentarios constantes - Creación de informes y estadísticas - Creación de informes/análisis - Creación de test/quiz - Creación y diseño de formularios - Encuestas y comentarios - Estructura de encuesta NPS - Estudios de pulso - Evaluaciones individualizadas - Evaluación - Evaluación de habilidades - Firma electrónica - Formularios online - Gestión de campañas - Gestión de comentarios - Gestión de contactos - Gestión de correo electrónico - Gestión de formularios - Gestión de modelos - Gestión de revisión del rendimiento - Goal Setting/Tracking - Live Results Sharing - Líneas e itinerarios educativos - Lógica condicional - Modelos personalizables - Métricas de rendimiento - Notificaciones de clientes potenciales - Ongoing Performance Tracking - Panel de actividades - Panel de comunicaciones - Panel de control personalizable - Portal de autoservicio - Portal del alumno - Preguntas personalizables - Prueba previa a la contratación - Rama de preguntas - Real-Time Reporting - Recolección de respuestas sin conexión - Segmentación de clientes potenciales - Seguimiento del avance - Tests/Evaluaciones - Varias fuentes de datos - Visualización de datos - Workflow Automation … y 19 características más ## Integraciones (en total: 5) - Google Analytics 360 - HubSpot CRM - Slack - Stripe - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) - [Software de evaluación](https://www.capterra.co.cr/directory/31117/assessment/software) - [Herramientas para medir la satisfacción del cliente](https://www.capterra.co.cr/directory/30541/customer-satisfaction/software) - [Soluciones de motivación para empleados](https://www.capterra.co.cr/directory/30817/employee-engagement/software) - [Herramientas de captación de leads](https://www.capterra.co.cr/directory/31017/lead-capture/software) ## Alternativas 1. [Typeform](https://www.capterra.co.cr/software/137289/typeform) — 4.7/5 (982 reviews) 2. [Google Forms](https://www.capterra.co.cr/software/176571/google-forms) — 4.7/5 (11589 reviews) 3. [SurveyMonkey](https://www.capterra.co.cr/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 4. [Jotform](https://www.capterra.co.cr/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) 5. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5316 reviews) ## Opiniones ### "Great survey tool, 100% recommended" — 5.0/5 > **David** | *24 de junio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space. > > **Puntos en contra**: I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained. > > We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us. ----- ### "Great Features & Support" — 5.0/5 > **Jamie** | *20 de marzo de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. > > **Puntos en contra**: The rich feature functionality means there is a lot to learn when using the tool. > > Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. ----- ### "Incompetence of Pointerpro" — 1.0/5 > **Gary** | *22 de octubre de 2024* | Aprendizaje en línea | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing. There was literally nothing that was positive except their promises. > > **Puntos en contra**: Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. > > Frustration, anger, disappointment, etc. ----- ### "Pointerpro - surveys and a great deal more" — 4.0/5 > **Tony** | *31 de marzo de 2025* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of use and ability to create multiple assessments for a variety of uses. > > **Puntos en contra**: Upgrade to ability to aggregate reports was a bit expensive > > Tremendous. Support team is responsive and they continue to evolve the product ----- ### "Great platform - highly recommended" — 5.0/5 > **Michael** | *20 de marzo de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Pointerpro has allowed us to streamline and automate our questionnaires and report generation, saving significant amounts of admin time. This has resulted in us being able to scale our offering in ways that would have previously been impossible. > > **Puntos en contra**: As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some teething issues. However, the team have been very responsive in helping to work around problems in the short term, and releasing updates that fix problems in the longer term. > > Both our use of the Pointerpro platform and our interactions with the staff that support the system have been extremely positive. I’d recommend the system for anyone looking to professionalise their questionnaires or reports. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/127434/pointerpro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/127434/pointerpro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados