--- description: ¿Qué piensan los usuarios de Sogolytics? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sogolytics gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sogolytics - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [Sogolytics](/software/127957/sogosurvey) # Sogolytics Canonical: https://www.capterra.co.cr/software/127957/sogosurvey Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/127957/sogosurvey?page=2) > Plataforma de gestión de comentarios de nivel empresarial que ofrece información útil para tomar decisiones informadas, mejorar la experiencia e impulsar el crecimiento. > > Veredicto: 730 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sogolytics? Cualquier persona, desde individuos a grandes empresas y pequeños negocios, hasta investigadores sofisticados y responsables de políticas. El software es robusto y se adapta a las demandas de los usuarios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 730 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sogolytics - **Ubicación**: Herndon, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: USD 0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, español, finés, francés, hebreo, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Arabia Saudita, Australia, Baréin, Brasil, Canadá, China, Corea del Sur, Emiratos Árabes Unidos, Estados Unidos, India, Japón, México, Nueva Zelanda, Reino Unido, Singapur ## Funciones - Alertas y notificaciones - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis visual - Biblioteca de preguntas - Comunicación multicanal - Creación de informes/análisis - Encuestas y comentarios - Estudios de pulso - Formularios personalizables - Gestión de acciones - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión de la comunicación - Gestión de la experiencia del cliente - Historial de cliente - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Panel de actividades - Panel de comunicaciones - Personalización de URL - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión - Recopilación de datos multicanal - Segmentación de clientes - Seguimiento de la participación - Third-Party Integrations - Varios idiomas - Visualización de datos ## Integraciones (en total: 19) - Asana - Caspio - Gmail - Google Analytics 360 - Google Calendar - Google Drive - HubSpot CRM - HubSpot Marketing Hub - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook - Salesforce Sales Cloud - Slack - Stripe … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) - [Software de compromiso del cliente](https://www.capterra.co.cr/directory/30906/customer-engagement/software) - [Herramientas para medir la satisfacción del cliente](https://www.capterra.co.cr/directory/30541/customer-satisfaction/software) - [Software de gestión de experiencia del cliente](https://www.capterra.co.cr/directory/30671/customer-experience/software) - [Soluciones de motivación para empleados](https://www.capterra.co.cr/directory/30817/employee-engagement/software) ## Alternativas 1. [Typeform](https://www.capterra.co.cr/software/137289/typeform) — 4.7/5 (964 reviews) 2. [SurveyMonkey](https://www.capterra.co.cr/software/32728/surveymonkey) — 4.6/5 (10455 reviews) 3. [Jotform](https://www.capterra.co.cr/software/158456/jotform-4-0) — 4.7/5 (2885 reviews) 4. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5203 reviews) 5. [QuestionPro](https://www.capterra.co.cr/software/135455/questionpro) — 4.8/5 (529 reviews) ## Opiniones ### "SoGoSurvey is good survey builder" — 4.0/5 > **Zuhairah** | *13 de julio de 2021* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch. > > **Puntos en contra**: It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software. ----- ### "Sogolytics Survey Analysis" — 5.0/5 > **Kira** | *4 de septiembre de 2024* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the fact that it is more organized than other surveys. I also think it's nice that students have a one-year trial for surveys because it would help with my research. > > **Puntos en contra**: I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free student membership. I also had issues trying to log back into my survey after the 7-day trial was up and I didn't even know about the student membership. > > Overall, it's a nice website. I would use it again in the future for surveys. ----- ### "Online survey tool that relies on most other competitors for it's product features" — 3.0/5 > **Usuario verificado** | *30 de enero de 2019* | Servicios de información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out\! > > **Puntos en contra**: It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are\! > > Good for use, heavy on pockets\! ----- ### "An Outstanding Software" — 5.0/5 > **Vikas Rai** | *26 de julio de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Of all the software I have tried, Sogolytics stands out in terms of functionality and customer service. What more would a student and researcher seek? It is very easy and friendly to build surveys on Sogolytics and the customer service is just EXCELLENT\!\!\! > > **Puntos en contra**: Honestly, I have yet to figure out what I did not like in Sogolytics....it is a very thoughtfully designed software and has excellent features. > > My overall experience with Sogolytics has been AWESOME\!\!\! I will highly recommend this software to all students and researchers across the continents. ----- ### "User Friendly Software and Responsive Company" — 5.0/5 > **Cindy** | *26 de diciembre de 2019* | Artes escénicas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help\!\!\! This is huge for me\! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization. > > **Puntos en contra**: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review. > > SoGoSurvey has exceptional customer service\!\!\! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use. ----- Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/127957/sogosurvey?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/127957/sogosurvey) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados