Jobber
¿Qué es Jobber?
Haz que tu pequeña empresa parezca más grande con el software para empresas de servicios a domicilio de Jobber. Jobber ayuda a miles de empresas a mejorar y hacer crecer sus negocios. Presupuesta, programa y factura trabajos estés donde estés, optimiza rutas, supervisa y distribuye equipos, envía alertas, comunícate con los clientes y sincronízalo todo automáticamente con tu software de contabilidad, todo en un único lugar. Cobra más rápido y siéntete más profesional que nunca. Además, la asistencia dedicada y gratuita de Jobber te ayudará en cada paso del camino.
¿Quién usa Jobber?
Jobber es perfecto para empresas de servicios a domicilio, tanto establecidas como en crecimiento, que necesitan una mejor organización, acceso móvil y procesos de facturación y programación más eficientes.
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Jobber
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Opinones de Jobber
Rufus
Should have switched sooner!
Paul
Excellent company and excellent product
Comentarios: Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.
Puntos a favor:
Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!
Contras:
I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though. Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices. This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.
Jarmo
An Intuitive Scheduling Solution
Comentarios: Overall, my experience with Jobber has been great. The software is easy to use, and I appreciate the fact that I can access it from any device. It has really made managing my business so much easier, and I would definitely recommend it to others.
Puntos a favor:
Jobber is an incredibly comprehensive and intuitive scheduling solution that has made managing and organizing my business so much easier. I can easily create jobs and assign them to my team, and the software makes it easy to view my team's workload in real-time. I also appreciate the fact that I can access the platform from any device and the customer service team is always available to help me out when I need it.
Contras:
The only issue I have with Jobber is that the user interface can be a bit confusing at times. Although the team has made great strides in improving the user experience, there are still some areas that could be streamlined and simplified.
Respuesta de Jobber Software
hace 2 meses
Hey Jarmo! Thank you so much for taking the time to leave us such a detailed review, we really appreciate that! It sounds like the scheduling features in particular have been helpful for your business. That's awesome! Having a user interface that's easy to use and intuitive is definitely important to us, and we'd love to connect with you to chat more about both the ways in which it can be confusing for you and your team, as well as different things we can tweak to bring it to the next level. We love the idea of simplifying things as much as possible, so anything that you think we can do to help make that happen and be impactful for small businesses we'd love to hear! Our Support team can be reached by chat within your account, by phone at 1-888-721-1115, or by email at [email protected] We hope to hear from you soon!
Brian
Read this before purchasing Jobber
Comentarios: I have been with Jobber for over two years and I can tell you with the utmost confidence that there is better software. There is no customer service here and they are not interested in aiding you.
Puntos a favor:
The routing portion of the software works fine. Client management is lacking, but client communication tools were good (could use improvement). Works well for small client base (1 customer at a time).
Contras:
Not only does Jobber have the WORST customer service I have ever experienced, they repeatedly told me that issues with THIER software were my issues that i would have to work around. It is unfortunate after paying them for over 2 years that i have to find out they could care less that i need their assistance. Completely offended by the level of uselessness. They are not motivated in helping you grow your business.
Respuesta de Jobber Software
hace 2 semanas
Hey Brian, Before anything else, we'd like to apologise for the experience that you've had with our Support team. It sounds like we really missed the mark in working through the issues you brought to us, and we're so sorry about that! If you're open to it, we would really like to connect with you to learn more about your experience and the issues that you have been experiencing within Jobber that you had reached out to us about initially to help find solutions for you and make things right. Please feel free to reach out to us by phone at 1-888-721-1115, by email at [email protected], or by chat within your account and hopefully we'll be able to connect soon. Thank you.
Mohammad
Alternativas consideradas:
Jobber is your turn-key solution to coordinate with your team.
Comentarios: A great application overall. It does the job and it is competing in the market.
Puntos a favor:
Having a mobile application is great where you can run all your business at the comfort of your home.
Contras:
Few times support was not as expected. A bit of delay in answering took place.
Respuesta de Jobber Software
hace 3 semanas
Hey Mohammad, It's great that you are enjoying the flexibility and value of our mobile app! We're sorry to hear that you have had some delays getting through to the Support team. If you are ever in need of support, and we are not available, we have some amazing resources such as our Help Center and our new Youtube Channel if you need a quick answer — Thanks for the review !
Usuario verificado
Jobber for the best scheduling
Comentarios: An easy-to-use program that facilitates a lot of the organization's work. I advise others to work with it.
Puntos a favor:
This platform is great in scheduling work, which facilitates repair and installation operations. Scheduling the estimates that this platform makes and tracking jobs greatly increases work efficiency. You can test that, as they offer a free trial.
Contras:
Sometimes errors occur in issuing invoices as a result of errors in emptying the data in the mandatory fields, but the customer service has fixed this, adding new features and updating the user interface will raise the efficiency of the program.
Respuesta de Jobber Software
hace 2 semanas
Hi there, it's great to hear from you! We do our best to make sure that businesses are able to schedule and complete their work as easily as possible, so hearing that you're finding these pieces easy to use is fantastic. We'd love to learn more about the errors that you were running into while invoicing, although it sounds like you may have been in touch with us about this already based on your review. If that's not the case or if you're still running into any sort of issue while invoicing or using any part of Jobber please don't hesitate to get in touch with our Support team so that we can make sure you have what you need to get back to work. Our team can be reached at 1-888-721-1115, by chat, or by email at [email protected] Thank you for taking the time to share your feedback with us here!
