---
description: ¿Qué piensan los usuarios de Zapier? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zapier gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zapier - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de integración](/directory/8/integration/software) > [Zapier](/software/130182/zapier)

# Zapier

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> Zapier es una automatización para personas ocupadas. Mueve la información entre tus aplicaciones web automáticamente, para que puedas concentrarte en tu trabajo más importante.
> 
> Veredicto: 3082 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Zapier?

Pequeñas empresas, profesionales del marketing, vendedores, diseñadores y desarrolladores, entro otros/as.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 3082 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zapier
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2011

## Contexto comercial

- **Precio inicial**: USD 29,99
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido

## Funciones

- API
- Arrastrar y soltar
- Automatización de procesos empresariales
- Conectores prediseñados
- Configuración de flujos de trabajo
- Controles o permisos de acceso
- Diseño y modelado del proceso
- Gestión de correo electrónico
- Gestión de datos
- Gestión de flujos de trabajo
- Gestión de implementación
- Gestión de integraciones
- Gestión de integraciones
- Gestión de la conformidad
- Gestión de tareas
- Herramientas de colaboración
- Importación y exportación de datos
- Integración de datos
- Modelado visual
- Modelos
- Panel de comunicaciones
- Para desarrollo sin código
- Seguridad de datos
- Sin código
- Soporte de base de datos
- Supervisión
- Third-Party Integrations
- Varias fuentes de datos

## Integraciones (en total: 314)

- 8am MyCase
- ABC Gymsales
- ABC Trainerize
- AWeber
- AccuLynx
- Actionstep
- ActiveCampaign
- Acuity Scheduling
- AgencyZoom
- Agent Legend
- Ahrefs
- Airtable
- Amazon Simple Email Service (Amazon SES)
- Anchor
- Anthropic SDK

… y 299 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas de integración](https://www.capterra.co.cr/directory/8/integration/software)

## Categorías relacionadas

- [Herramientas de integración](https://www.capterra.co.cr/directory/8/integration/software)
- [Software para plataformas sin código](https://www.capterra.co.cr/directory/32095/no-code-platform/software)
- [iPaaS Software](https://www.capterra.co.cr/directory/32296/ipaas/software)
- [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co.cr/directory/30091/workflow-management/software)
- [Software de gestión de procesos](https://www.capterra.co.cr/directory/30010/business-process-management/software)

## Alternativas

1. [monday AI Work Platform](https://www.capterra.co.cr/software/147657/monday-com) — 4.6/5 (6121 reviews)
2. [Jira](https://www.capterra.co.cr/software/19319/jira) — 4.4/5 (15497 reviews)
3. [Asana](https://www.capterra.co.cr/software/120550/asana-pm) — 4.5/5 (13740 reviews)
4. [Trello](https://www.capterra.co.cr/software/1010321/trello) — 4.5/5 (23630 reviews)
5. [TaxDome](https://www.capterra.co.cr/software/186749/taxdome) — 4.7/5 (3626 reviews)

## Opiniones

### "Zapier, un Pionero en la Automatización" — 5.0/5

> **Óscar** | *16 de marzo de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Zapier es el pionero en la automatización. Potente y la herramienta más fácil de usar de su categoría. Su fiabilidad es a prueba de todo.
> 
> **Puntos en contra**: En mi opinión Make y N8N son más flexibles. Especialmente N8N que viene integrado con Langchain para crear agentes con IA.
> 
> Cuando conocí Zapier me cambió mi forma de trabajar. Necesitaba enviar información de un web hecha con WordPress a una hoja de Cálculo.&#10;Tenía dificultad porque no eran los campos estándar y con Zapier lo pude hacer.&#10;No solo lo pude hacer sino que la automatización sigue funcionando después de años de uso sin un solo problema.

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### "deberia mejorar o podria desaparecer" — 2.0/5

> **Jhon Jaiver** | *17 de abril de 2026* | Software informático | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: ya casi nada hay otra plataforma mejores que hacen mas cosas y son mas simples de implementar como los agentes de IA
> 
> **Puntos en contra**: creo que no evoluciono y hay otras plataformas que lo hacen mejor y menos costos para realizar automatizaciones

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### "Saves me from writing glue code, but the task count adds up fast" — 4.0/5

> **Koshish** | *10 de septiembre de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The integration library is the real selling point. Almost every service I wanted to connect for a side project already had a working app, so I skipped writing and hosting my own webhook handlers and cron jobs. As a software engineer I could have built most of these flows myself, but Zapier gets a multi step automation running in about ten minutes and I do not have to babysit a server or pay for one. The editor is clear, testing each step while you build catches bad field mappings early, and the run history makes it obvious which step failed and what data it received. Multi step Zaps with filters and formatter steps cover far more ground than I expected before you need real code, and the built in Code step is there for the cases that do.
> 
> **Puntos en contra**: Pricing is the main problem. Everything is metered per task, and a task is any single step that runs, so a five step Zap burns five tasks every time it fires. A polling trigger on a busy source eats through a monthly allowance quickly, and the jump between plan tiers is steep for a personal project rather than a funded team. I ended up adding filter steps early in my Zaps purely to avoid paying for runs I did not need, which is not how I want to design an automation. Polling intervals on the lower tiers are also slow, so anything that needs to feel immediate has to be rebuilt around a webhook trigger.
> 
> I use Zapier for side project automation rather than anything mission critical, and for that it is a good fit. It removes the boring plumbing between forms, spreadsheets, and notifications, and it has been reliable in the sense that when something does break it is almost always the upstream API rather than Zapier itself. Setup took no real learning curve, and I had my first useful automation running the same evening I signed up. My honest view as an engineer is that it is excellent value while your volume is low and hard to justify once it is not. If a workflow becomes important and fires constantly, there is a point where writing and hosting the script yourself is simply cheaper. Up to that point I would rather spend my evenings on the actual project than on glue code, and Zapier earns its keep for that alone. I would recommend it to anyone who wants working automation without owning infrastructure, with the caveat that you should model your task usage before you commit to a plan.

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### "mortgage broker" — 5.0/5

> **Addy** | *10 de agosto de 2026* | Banca | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge.
> 
> **Puntos en contra**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage.
> 
> Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient.

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### "Poor customer service" — 2.0/5

> **Homan** | *22 de mayo de 2026* | Comercio minorista | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year.
> 
> **Puntos en contra**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\]  did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns.
> 
> Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/130182/zapier)

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