---
description: ¿Qué piensan los usuarios de AIM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AIM gracias a Capterra Costa Rica.
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title: AIM - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para Punto de venta](/directory/20052/point-of-sale/software) > [AIM](/software/130285/aimsi)

# AIM

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> AIM es un completo software empresarial de punto de venta, gestión de inventarios y contabilidad para el sector de comercios minoristas. (AIM es compatible con EMV \[Europay, MasterCard, Visa\]).
> 
> Veredicto: 198 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa AIM?

AIMsi se puede encontrar en tiendas minoristas en los EE. UU. y Canadá, incluidas tiendas de instrumentos musicales, electrodomésticos, bicicletas y fitness, aspiradoras y costura, licor, pasatiempos, golf, armas, reventa, consignación y más.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 198 Opiniones |
| Facilidad de uso | 3.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Tri-Technical Systems
- **Ubicación**: Dubuque, EE. UU.
- **Constitución**: 1984

## Contexto comercial

- **Precio inicial**: USD 995,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Barcode/Ticket Scanning
- CRM
- Contabilidad
- Cuentas de clientes
- Firma electrónica
- Gestión de comercio electrónico
- Gestión de descuentos
- Gestión de empleados
- Gestión de hojas de salida
- Gestión de ingresos
- Gestión de inventario de minoristas
- Gestión de inventarios
- Gestión de pedidos
- Gestión de precios
- Gestión de tarjetas de regalo
- Gestión de órdenes de compra
- Informes de ventas
- Integración contable
- Marketing por correo electrónico
- Pantalla táctil
- Procesamiento de pagos
- Programación
- Punto de venta (POS)
- Seguimiento de ingresos

## Integraciones (en total: 2)

- FastBound
- Smartwaiver

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Chat

## Categoría

- [Software para Punto de venta](https://www.capterra.co.cr/directory/20052/point-of-sale/software)

## Categorías relacionadas

- [Software para Punto de venta](https://www.capterra.co.cr/directory/20052/point-of-sale/software)
- [Software de gestión para el comercio minorista](https://www.capterra.co.cr/directory/20053/retail-management-systems/software)
- [Software para campos de golf](https://www.capterra.co.cr/directory/30912/golf-course/software)
- [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software)
- [Software de punto de venta para minoristas](https://www.capterra.co.cr/directory/31656/retail-pos-system/software)

## Alternativas

1. [Odoo](https://www.capterra.co.cr/software/135618/odoo) — 4.2/5 (1294 reviews)
2. [Rain POS](https://www.capterra.co.cr/software/140893/rain-point-of-sale) — 4.1/5 (134 reviews)
3. [Lightspeed Retail](https://www.capterra.co.cr/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
4. [Cin7 Omni](https://www.capterra.co.cr/software/133133/cin7) — 4.3/5 (600 reviews)
5. [Brightpearl](https://www.capterra.co.cr/software/124180/brightpearl) — 4.4/5 (191 reviews)

## Opiniones

### "Its really easy to make reports which is good for this type of software" — 5.0/5

> **Usuario verificado** | *13 de marzo de 2018* | Servicios para el consumidor
> 
> **Puntos a favor**: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.
> 
> **Puntos en contra**: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

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### "Pleased\!" — 5.0/5

> **Holly** | *17 de noviembre de 2020* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us.  We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.
> 
> **Puntos en contra**: We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. &#10;And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.&#10; Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.
> 
> Overall we are very happy with AIM for our business. The tech support is awesome\! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

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### "Great feature set and support. Very poorly implemented." — 2.0/5

> **Bill** | *26 de enero de 2017* | Comercio minorista | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: The feature set for the rent-to-own business is good. So far as we have been able to discover, there is no other product at any price that supports our business. (If there was, I would be on it like a duck on a June bug.)&#13;&#10;&#13;&#10;The support staff is excellent\!
> 
> **Puntos en contra**: I would have fired an experienced programmer or seriously chewed out a beginner 30 years ago if they designed a user interface that was so poorly implemented. You never know from screen to screen what you have to do to do a "find." Sometimes you have to hit Tab for the program to work, sometimes you have to hit Enter. The mere fact that in a good many places the programmers apparently elected to use the tab key or enter key events rather than the OnExit event is inexcusable. (Click the OK or Save button without first tabbing out of a field and there is a great chance that the changes to the field you were last in were not saved.) Things as simple as standard naming conventions for naming reports are just an example that someone either didn't understand design or didn't care. (The reports aren't in report name order because some inept person decided to put "Print" or "List" in front of the report name, thereby making the lists sort out without rhyme or reason. Having a table of variables to STORE system options is fine. It's even okay for a first release. However, how a system that has been on the market this long without having a user interface on said table indicates a huge lack of caring. The user interface flaws cannot be excused by the fact that the programs are old. The design flaws would not have been acceptable in a DOS or even a CP/M program.&#13;&#10;&#13;&#10;The back end modules are simply sad. The fact that they decided to write the back end all over again in the new system that they plan to release someday indicates a huge lack of judgment. Why the devil would one reinvent the wheel, especially after doing such a poor job the first time around, when one could interface to any of several well-written, mature, user-friendly and well-supported G/L, A/P, A/R, etc. systems and focus on the specialized modules that make me use AIMsi to start with? (QuickBooks immediately comes to mind.) Doing so would save well into six figures of development cost, give one a solid base on which to build, and even give one a huge marketing opportunity by being an enhancement to a widely-used system rather than being a home-rolled thing. It would also give me some hope that the new release would be available in my lifetime. They are simply burning man-years of programming effort and stretching lead times unreasonably.&#13;&#10;&#13;&#10;As bad as the G/L module is, their "Purchase Order" module simply boggles the mind. They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable. One need only looks at the database design to see that whoever wrote the COP programs had never actually worked on one before. No Order Header and Order Line Item tables? Really? They sort of sludge everything together in something that they dreamed up from scratch. Even the terminology used for field names and labels is non-standard. "Picked" has a very well understood meaning in the COP industry. They have a whole new definition.&#13;&#10;&#13;&#10;I could go on forever...
> 
> The product has features that no other has, especially for the musical instrument rental business. However, it is showing its age. The worst thing is that it wasn't written well even to standards that we had 30 years ago. (I started in the IT business in 1986.)&#13;&#10;&#13;&#10;I would recommend it, with a great many warnings, to a musical instrument rental or similar company, but absolutely not to anyone else.

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### "Product Review" — 5.0/5

> **Kellie** | *22 de septiembre de 2022* | Artículos deportivos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The more we use the software the more we learn and love the product.  We use this software everyday runnig reports, for our POS, inventory, and much more.  We love the button feature to make everyday use easy.
> 
> **Puntos en contra**: I find that it is hard to find a credit card company that is compliant with AIM.
> 
> My overall experience has been great.  From the beginning the help to set this program up for our needs was challenging but very successful.  Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in.  That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well.  If we have a question he always responds quickly.

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### "AIM Software and POS System for retail sales" — 5.0/5

> **Al** | *9 de mayo de 2023* | Artículos deportivos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Quickly execute sales, tracking serialized inventory and sales is detailed and quick.
> 
> **Puntos en contra**: There are a million features\!  It was overwhelming in the beginning to decide which ones were going to be essential for our business.
> 
> Positive\!  Their customer support is exceptional.  Their Tech staff are very knowledgeableand patient.  In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.

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