--- description: ¿Qué piensan los usuarios de Chargebee? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Chargebee gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas de facturación](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.co.cr/software/131433/chargebee Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131433/chargebee?page=2) > Producto plug and play de gestión de facturación recurrente y suscripciones que funciona como una capa de inteligencia sobre las puertas de enlace de pago. > > Veredicto: 117 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Chargebee? PYMES, mercado medio y empresas de gran envergadura. SaaS, PaaS, comercio electrónico, comercio de suscripción, telecomunicaciones y medios, espacios de coworking, servicios de suscripción, IoT, organizaciones sin ánimo de lucro. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 117 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Chargebee - **Ubicación**: Walnut, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 7 188,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués - **Países disponibles**: Alemania, Andorra, Australia, Austria, Brasil, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Finlandia, Francia, Gibraltar y 29 más ## Funciones - Alertas y notificaciones - Base de datos de contactos - Catálogo de productos - Conciliación bancaria - Conformidad con la PCI - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Customizable Rules - Cálculo de impuestos - Facturación - Facturación cíclica de varios periodos - Facturación recurrente y suscripciones - Facturas personalizables - Gestión de cancelaciones - Gestión de contratos o licencias - Gestión de demandas de pago - Gestión de descuentos - Gestión de la suscripción - Gestión de reembolsos - Gestión de suscripciones - Libro mayor de cuentas por cobrar - Pagos en línea - Pagos móviles - Panel de actividades - Payment Gateway Integration - Portal de autoservicio - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito - Real-Time Data - Reconocimiento de ingresos - Recordatorios - Seguimiento/Análisis de uso - Third-Party Integrations - Varias divisas - Varias opciones de pago ## Integraciones (en total: 48) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms … y 33 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de facturación](https://www.capterra.co.cr/directory/30015/billing-and-invoicing/software) ## Categorías relacionadas - [Programas de facturación](https://www.capterra.co.cr/directory/30015/billing-and-invoicing/software) - [Software de facturación recurrente](https://www.capterra.co.cr/directory/30927/recurring-billing/software) - [Procesadores de pago](https://www.capterra.co.cr/directory/30232/payment-processing/software) - [Software de gestión de suscripciones](https://www.capterra.co.cr/directory/31657/subscription-management/software) - [Reconocimiento de ingresos](https://www.capterra.co.cr/directory/33615/revenue-recognition/software) ## Alternativas 1. [PayPal](https://www.capterra.co.cr/software/179251/paypal) — 4.6/5 (26677 reviews) 2. [QuickBooks Online](https://www.capterra.co.cr/software/141374/quickbooks-online) — 4.3/5 (8539 reviews) 3. [Abby](https://www.capterra.co.cr/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.co.cr/software/169561/xero) — 4.4/5 (3330 reviews) 5. [QuickBooks Enterprise](https://www.capterra.co.cr/software/46497/quickbooks-enterprise) — 4.5/5 (20687 reviews) ## Opiniones ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 de julio de 2026* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Puntos en contra**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee handles most of the billing okay" — 5.0/5 > **Agnes** | *13 de julio de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: They have good smart retries for failed payments; I'm glad it seems to be working as i really didn't think anything would work as well as we've had in our past software. I have no idea why but their dunning engine will send messages to people prior to charging their credit cards. So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech variables. It is also very easy to use. > > **Puntos en contra**: Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables which makes no logical sense. You can’t even manually edit a users name on a brand new account. There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time. > > We use Chargebee solely to collect recurring payment from our clients automatically. I was pleasantly surprised to find that the api helped bridge the gap between Chargebee and our other accounting tools. It has recovered some of the failed payments. Its saved my small team about 20 hours per month of dull admin work. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 de julio de 2025* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Puntos en contra**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19 de agosto de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Puntos en contra**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- ### "3+ years and going strong\!" — 5.0/5 > **Rhonda** | *18 de agosto de 2026* | Medios de difusión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Chargebee allows us great versatility in our subscription plans and seamless recurring billing, we've integrated with our tax platform and Chargebee has been flexible and easy to use. > > **Puntos en contra**: It took us a while to get the reporting to work for us but with the addition of the Revenue recognition module we were able to get things straight and our RevRec agent was great at wolking us through it > > We've been with Chargebee over 3 years now and the product has kept pace with our growth nicely. We utilize discount and coupon features and they all just work\! ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131433/chargebee?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/131433/chargebee) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados