--- description: ¿Qué piensan los usuarios de Carbonite? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Carbonite gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Carbonite - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de gestión de continuidad de negocio](/directory/30206/business-continuity/software) > [Carbonite](/software/131526/carbonite) # Carbonite Canonical: https://www.capterra.co.cr/software/131526/carbonite Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131526/carbonite?page=2) > Te brinda un panel administrativo basado en la web, copias de seguridad automáticas, programación de copias de seguridad (para Windows) y funcionalidad de control de versiones de archivos. > > Veredicto: 172 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Carbonite? Sistema de seguridad de datos que ayuda a empresas de todos los tamaños con cifrado, cumplimiento de normas y administración de archivos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 172 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: OpenText - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: USD 4,92 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil) - **Idiomas admitidos**: chino, inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Almacenamiento seguro de datos - Cifrado - Compresión - Controles o permisos de acceso - Copia de seguridad automática - Copia de seguridad continua - Copia de seguridad en la nube - Copia de seguridad incremental - Copia de seguridad y recuperación - Creación de informes/análisis - Gestión de almacenamiento de datos - Gestión de la conformidad - Gestión de políticas - Programación de copias de seguridad - Recuperación de desastres - Seguridad de datos - Supervisión de actividades - Transferencia de archivos ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Sistemas de gestión de continuidad de negocio](https://www.capterra.co.cr/directory/30206/business-continuity/software) ## Categorías relacionadas - [Sistemas de gestión de continuidad de negocio](https://www.capterra.co.cr/directory/30206/business-continuity/software) - [Software de prevención de pérdida de datos](https://www.capterra.co.cr/directory/31106/data-loss-prevention/software) - [Programas de gestión de archivos](https://www.capterra.co.cr/directory/30998/archiving/software) - [Software de ciberseguridad](https://www.capterra.co.cr/directory/31037/cybersecurity/software) - [Software de copias de seguridad para servidores](https://www.capterra.co.cr/directory/31098/server-backup/software) ## Alternativas 1. [IDrive](https://www.capterra.co.cr/software/171884/idrive) — 4.6/5 (1201 reviews) 2. [Cove Data Protection](https://www.capterra.co.cr/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 3. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.cr/software/155742/cloudally) — 4.7/5 (94 reviews) 4. [Vinchin Backup & Recovery](https://www.capterra.co.cr/software/180134/vinchin-backup-recovery) — 4.6/5 (190 reviews) 5. [NAKIVO Backup & Replication](https://www.capterra.co.cr/software/161328/nakivo) — 4.8/5 (465 reviews) ## Opiniones ### "249,576 Files Are Safe from Natural Diaster" — 5.0/5 > **Susan** | *28 de abril de 2022* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Peace of mind. At any point in time, I know if my hard drive system were to be compromised, by disaster or stolen or other calamity--I could be back in business with all documents and files uploaded into a new computer hard drive system. I have stored in my system at this moment in time 249,577 files - work from over 10 years is compiled here for my marketing clients. My invoices and accounting are backed up. My IRS files are backed up. > > **Puntos en contra**: As I was recommended to Carbonite by my IT guy, he is the one installed the software and also uploaded all of the docs and files when I purchase new hardware. So if I were to lose my data I would need to figure out how to do it and/or pay him to help me. I trust experts when it comes to my data and security, so this is not a huge issue for me. > > Since it runs in the background and I don't need to do anything with it - my experience is awesome\! I love seeing the reports pop on the screen saying my system just backed up XXXXXXX number of files. And at any time, I can open the software and see the files and view my backup on the Cloud. I am using Carbonite Safe CE 22.2 -- I have clients that say they have a backup to Google or other service, and quite frankly they don't understand the complexity they will go through to try to retrieve their data. I highly recommend Carbonite not only for business but also personal home computers. ----- ### "Good software for data protection\!" — 5.0/5 > **Sunaina** | *14 de marzo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It was helpful for when system glitches or internet outages occur to assist with data recovery. > > **Puntos en contra**: The keep having an increase in price and have gotten no new features. > > Overall I think it's a good software that I especially liked because as our organization is growing nationally, it grows with us. ----- ### "Reliable Software that provides piece of mind" — 2.0/5 > **Dustin** | *19 de enero de 2018* | Investigación | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization. > > **Puntos en contra**: They wanted to increase our yearly cost by more than 50% with minimal account upgrades. Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up. The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us. > > I really liked it until they implemented the HUGE price increase. Perhaps it was a problem with just that one employee but they definitely need to get better at communicating changes to their customers. I'll be switching to a more cost effective product once our subscription is up. ----- ### "Carbonite Functions Very Well For File Level Backups\!" — 4.0/5 > **Tony** | *1 de abril de 2024* | Banca | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to setup and use for file backups and recovery. > > **Puntos en contra**: Sometimes support is less than we expect in terms of helpfulness. > > Overall the product has worked very well for us. ----- ### "Carbonite - Great solutiuon for protection\!" — 5.0/5 > **Randy** | *22 de diciembre de 2021* | Productos químicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is easy to setup. It allows the individual to set up different backups. Incremental (daily), full (weekly or daily). Support is great and very helpful. You can encrypt the backups. Carbonite checks the backups on a continuous basis for ransomware. > > **Puntos en contra**: By default it selects the folders for you. This is OK, but not all folders need backed up. It is easy to unselect the folders. > > Awesome. I ave had to use the backups to recover failed drives, and ransomed disks. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131526/carbonite?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/131526/carbonite) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados