--- description: ¿Qué piensan los usuarios de One Touch EMR? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de One Touch EMR gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: One Touch EMR - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [One Touch EMR](/software/131678/one-touch-emr) # One Touch EMR Canonical: https://www.capterra.co.cr/software/131678/one-touch-emr Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131678/one-touch-emr?page=2) > EMR robusto, simple y basado en la nube. Compatible con todos los navegadores web. Escritorio, laptop, iPad, Android. Recetas electrónicas, fax integrado, pedidos y laboratorios electrónicos. > > Veredicto: 24 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa One Touch EMR? OneTouch brinda servicios a consultorios pequeños, medianos y con múltiples ubicaciones que prefieren una aplicación móvil, basada en la nube ligera, robusta y personalizable según especialidad, consultorio y usuario. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 24 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: One Touch EMR - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 149,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 210 más ## Funciones - Admisión de pacientes - Asistencia de codificación - Comunicación con los pacientes - Conforme con HIPAA - Creación de diagramas - Diagnostic Imaging - Diagnósticos iniciales - Facturación - Facturación médica - Gestión de citas - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de flujos de trabajo - Gestión de pedidos de laboratorio - Gestión de planes de cuidado - Gestión de reclamaciones - Interoperabilidad clínica - Medication Management - Modelos personalizables - Notas SOAP - Notas clínicas - Planificación del tratamiento - Portal de los pacientes - Programación de citas - Recetas electrónicas - Resultados de laboratorio - Seguimiento de inmunización y alergias - Sistemas de apoyo en la toma de decisiones - Verificación de elegibilidad para el seguro ## Integraciones (en total: 2) - eFax - eLab ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) ## Categorías relacionadas - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Software para historia clínica electrónica de atención primaria](https://www.capterra.co.cr/directory/32665/primary-care-ehr/software) - [Software para historia clínica electrónica de ortopedia](https://www.capterra.co.cr/directory/32633/orthopedic-emr/software) - [Software para historia clínica electrónica de urgencias](https://www.capterra.co.cr/directory/32683/urgent-care-emr/software) - [Software de historia clínica electrónica de medicina familiar](https://www.capterra.co.cr/directory/32564/family-practice-electronic-medical-records-%28emr%29/software) ## Alternativas 1. [Epic](https://www.capterra.co.cr/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 2. [ModMed](https://www.capterra.co.cr/software/124590/ema) — 4.4/5 (363 reviews) 3. [athenaOne](https://www.capterra.co.cr/software/98735/athenaone) — 3.8/5 (907 reviews) 4. [ChiroTouch](https://www.capterra.co.cr/software/48210/chirotouch) — 4.0/5 (1084 reviews) 5. [eClinicalWorks](https://www.capterra.co.cr/software/120360/eclinicalworks) — 3.3/5 (395 reviews) ## Opiniones ### "best i have seen" — 5.0/5 > **R** | *24 de agosto de 2014* > > you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients ----- ### "Excellent product, great customer service" — 5.0/5 > **Anna** | *25 de octubre de 2024* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team. > > **Puntos en contra**: I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like. ----- ### "Too Difficult" — 1.0/5 > **Laurie** | *1 de febrero de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Free, support available if you can wait a few days. > > **Puntos en contra**: Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere. ----- ### "Problematic at times, support is very good, very helpful, and friendly, if you can reach them" — 4.0/5 > **Rob** | *12 de junio de 2018* > > **Puntos a favor**: I like the scheduling. Does come with a prescription writer, mentioned nowhere, for which you need two part paper. Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful. Not fully intuitive, but better than stories I have heard about many EMRs. Once set up, its decent with relatively customizable templates. The price is reasonable. > > **Puntos en contra**: I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful. DO NOT set your own name as physician and system administrator. Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name. The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster. Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses. Well, you have to pick one. Somewhere there is a likely a better organization for the plan with problem list and prescriptions. If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work. If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx. They may, hopefully, fix that. It took a while to figure how to get my name in my notes, and take out 'main office," this is not explained. Deleting a patient is far from intuitive and requires you go to super bill and delete from there. If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit. I ask, why? It took quite a while to figure how to delete the provided example patients. Customer support is difficult to reach. By phone it goes to message, which is so far not returned. Email directly to a support agent was not replied to, for the most part. When you do get someone on the phone, they are very helpful and do take the time to help you. ----- ### "a lesser evil" — 4.0/5 > **Kevin Holthaus** | *27 de julio de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: cloud based, works fair with voice recognition, a bit more intuitive than other EMR's > > **Puntos en contra**: recently connectivity has been a huge issue and it would seem that the band width at their server is congested. this is been intermittent for the last several months, and may lead us to find another product. > > the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes. Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/131678/one-touch-emr?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/131678/one-touch-emr) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados