¿Quién usa Gusto?

Gusto ha sido creado para empleadores modernos. Software de recursos humanos basado en la nube, fácil de usar y respaldado por soporte experto. No es necesario externalizar: Gusto te ayuda a cuidar de tu equipo como un profesional y en un tiempo récord.

¿Qué es Gusto?

Gusto es una plataforma online moderna que ayuda a las pequeñas empresas a cuidar de sus equipos. Además de gestión completa de nóminas, Gusto ofrece seguros de salud, 401(k), experiencia en recursos humanos y herramientas de gestión de equipos. Las oficinas de Gusto en Denver, San Francisco y Nueva York dan servicio actualmente a más de 100 000 empresas en todo EE. UU.

Información sobre Gusto

Gusto

https://gusto.com

Fundada en 2011

Resumen de precios de Gusto

Gusto no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de Gusto está disponible a partir de USD 45,00/mes.

Precio inicial

USD 45,00/mes

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

Funciones de Gusto

Programas de nóminas
Cumplimiento tributario
Embargo de salario
Formularios W-2/1099
Gestión de ventajas
Impresión de cheques
Informes de nómina
Portal de autoservicio
Seguimiento 401 (k)
Seguimiento de vacaciones/ausencias
Subcontratación de la gestión de nóminas
Transferencia
Varios estados (EE.UU)
Varios países
Administración COBRA
Administración FMLA
Administración HSA/FSA (solo EE. UU.)
Administración de seguros de vida
Administración de seguros por discapacidad
Administración de seguros sanitarios
Conforme con HIPAA
Creación de informes ACA
Externalización de administración de prestaciones
Gestión de la deducción
Gestión de planes de jubilación
Gestión de prestaciones de empleados
Gestión de proveedores
Inscripción de prestaciones en línea
Tablero de prestaciones
Base de datos de empleados
Comentarios de 360 grados
Contratación de personal
Gestión de ausencias
Gestión de indemnizaciones
Gestión de nóminas
Gestión de selección de personal
Gestión de tiempo y asistencia
Gestión de ventajas
Gestión del rendimiento
Perfiles de empleados
Portal de autoservicio
Seguimiento de candidatos

Reseñas de Gusto

Mostrando 5 de 2444 reseñas

En general
4,7/5
Facilidad de uso
4,7/5
Atención al cliente
4,5/5
Funcionalidades
4,5/5
Relación calidad-precio
4,5/5
Alicia D.
Lawyer
Servicios jurídicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 12/6/2020

"I’m an employment lawyer and I consistently recommend Gusto to my clients"

Comentarios: Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Puntos a favor: Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Contras: I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

  • Fuente de la reseña 
  • Publicado el 12/6/2020
Sandy G.
Manager
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 26/3/2020

"User Friendly "

Comentarios: Very good. We always recommend Gusto as one of the top payroll companies to use for our clients that are starting payroll for the first time.

Puntos a favor: I use Gusto for my clients as well as for our own company. I find it very user friendly, especially for my tech-phobic clients. I also like their tech support. They are easy to reach by phone, chat or email and the technicians are very patient.

Contras: The import mapping. This is the only reason I wouldn't give 5 stars. When the payroll is simple, the mapping is fine but for more complicated payrolls, the mapping is a nightmare.
Also, that it imports to Xero as a bill. Clients find it really difficult to grasp how to work with this. In their mind payroll has already been "paid" so when they see it show up as an unpaid bill, they get confused or worried that their employees didn't get paid.

  • Fuente de la reseña 
  • Publicado el 26/3/2020
Bryan H.
Vice President, Finance
Oficina ejecutiva, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    1/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 11/9/2019

"Terrible customer service, average system, Predatory Lender"

Comentarios: The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Puntos a favor: This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Contras: Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

  • Fuente de la reseña 
  • Publicado el 11/9/2019
Delene O.
Owner
Práctica médica, 13-50 empleados
Ha utilizado el software durante: Prueba gratis
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 22/5/2020

"CUSTOMER SERVICE IS OVER THE TOP"

Comentarios: We have had Intuit (quickbooks) for years and years. And for years and years we have hated it. The customer service is horrible, and so we finally decided to try something else. We found Gusto on an internet search, did a little research and decided that this smaller company might just be what we were looking for. Entering all of the employee information and weekly payroll numbers is super simple. The screens are easy to understand, not cluttered at all. And the Pig - oh the pig - there's a cute little pig that takes a walk when you switch screens. He's a cutie!!!

Puntos a favor: We are finally done with Intuit Payroll. So difficult to actually talk to a live person when you need help. I did a little research and found that Gusto does payroll for small companies so I decided to give them a try. My thought was that it certainly can't be any worse than Intuit. And WOW - did they ever Overdeliver! The absolute best thing about Gusto is that you don't have to go through a bazillion menus on the phone trying to figure out which number to press so that your call gets routed to the right person. You actually get to talk to a live person when you call their company. Setting up all of the employees has been very easy, nothing difficult to figure out, the flow from one screen to the next is not complicated at all. So far - we love Gusto!

Contras: The only thing that I think they could improve on would be integrating your existing numbers into their system. In order to be able to print accurate W-2's at the end of the year, I have to enter my employee paystubs from January 1 through today (May) into their system. It makes sense, I know it has to be done. It is just a tedious job and I'd rather not do it. Although I must say, that the 3 times I ran into a snag while entering the information, I called them and the issue was fixed instantly. Their customer service ROCKS!

  • Fuente de la reseña 
  • Publicado el 22/5/2020
Michael J.
Marketing Consultant
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 19/6/2020

"The best online payroll provider I have ever used"

Puntos a favor: Gusto is extremely simple and quick to configure, and speedy to run payrolls—even custom payrolls or additional payrolls—during the month. It has been an incredibly user-friendly and intuitive solution for someone not familiar with accounting or payroll processes.

Contras: I have had nothing but success with Gusto. No issues, no payroll processing problems, nothing. They pull funds Monday for Friday pay, which might be a long gap, but also offer a shorter payroll process, where you can pull funds Wednesday for Friday pay . . . I just haven't configured that shorter process yet.

  • Fuente de la reseña 
  • Publicado el 19/6/2020