--- description: ¿Qué piensan los usuarios de Xola? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Xola gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xola - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system) # Xola Canonical: https://www.capterra.co.cr/software/132175/xola-booking-and-marketing-system Página: 1 de 24\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/132175/xola-booking-and-marketing-system?page=2) > Xola construye software de reservas y marketing moderno y fácil de usar para empresas de excursiones y actividades que te ahorrará tiempo y te ayudará a crecer > > Veredicto: 573 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Xola? Software de reservas y marketing para empresas de turismo y actividades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 573 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Xola - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, japonés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Dinamarca, España, Estados Unidos, Estonia, Finlandia, Francia, Irlanda, Italia, Japón, México, Noruega, Nueva Zelanda, Países Bajos, Portugal, Reino Unido y 3 más ## Funciones - Acceso móvil - Asistencia al cliente - Barcode/Ticket Scanning - CRM - Creación de informes y estadísticas - Creación de paquetes - Gestión de calendarios - Gestión de datos del cliente - Gestión de la disponibilidad - Gestión de precios - Gestión de promociones - Gestión de proveedores - Gestión de páginas web - Gestión de recursos - Gestión de reservas - Integración de GDS y OTA - Integración de páginas web - Notas de reserva - Pagos en línea - Procesamiento de pagos - Reserva en línea - Reservas de grupo ## Integraciones (en total: 16) - Constant Contact - Gmail - Google Ads - Google Analytics 360 - Google Calendar - HubSpot CRM - Mailchimp - Meta for Business - Slack - Smartwaiver - Sojern Traveler Platform - Stripe - WordPress - Xero - Zapier … y 1 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para operadores turísticos](https://www.capterra.co.cr/directory/20033/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.capterra.co.cr/directory/20033/tour-operator/software) - [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software) - [Software para agendar citas](https://www.capterra.co.cr/directory/30757/appointment-scheduling/software) - [Software de venta de entradas](https://www.capterra.co.cr/directory/30039/ticketing/software) ## Alternativas 1. [Booqable](https://www.capterra.co.cr/software/138689/booqable) — 4.8/5 (1147 reviews) 2. [Hostaway](https://www.capterra.co.cr/software/152433/hostaway) — 4.8/5 (1552 reviews) 3. [Eventbrite](https://www.capterra.co.cr/software/114949/eventbrite) — 4.6/5 (5774 reviews) 4. [OpenTable](https://www.capterra.co.cr/software/17313/opentable-for-restaurants) — 4.7/5 (1320 reviews) 5. [Lodgify](https://www.capterra.co.cr/software/131924/lodgify) — 4.5/5 (1289 reviews) ## Opiniones ### "What an Amazing Product\!" — 5.0/5 > **Krystle** | *19 de diciembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use. > > **Puntos en contra**: There is nothing to speak on as a con about Xola. > > I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. ----- ### "Xola Review from 2+ years user" — 4.0/5 > **Jake** | *11 de diciembre de 2019* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. > > **Puntos en contra**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. > > Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. ----- ### "The Invisible Engine Powering Seamless Bookings" — 5.0/5 > **Donald** | *24 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. Xola is great at Automation - It Feels Like Hiring an Assistant\! Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things. > > **Puntos en contra**: Even a well-oiled machine has a few squeaks: It has Customization Limits in Certain Areas While flexible, there are moments where you wish you could tweak just a little more without needing workarounds. > > Xola isn’t flashy. But it is the kind of software that disappears into your workflow. If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick. ----- ### "Disappointed with Xola" — 1.0/5 > **Usuario verificado** | *30 de enero de 2018* | Transporte marítimo | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing. > > **Puntos en contra**: We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country. Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago. ----- ### "Xola app for Android cell phone" — 5.0/5 > **Usuario verificado** | *3 de abril de 2026* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Xola application is easy to use every time, often daily, I use the Xola application on my Android cell phone. > > **Puntos en contra**: I have no recommendations on what I like least about Xola. x > > Xola is easy to open. I use it daily. x ----- Página: 1 de 24\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/132175/xola-booking-and-marketing-system?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/132175/xola-booking-and-marketing-system) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados