---
description: ¿Qué piensan los usuarios de CleanCloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CleanCloud gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CleanCloud - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para lavanderías](/directory/30549/dry-cleaning/software) > [CleanCloud](/software/133390/cleancloud)

# CleanCloud

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> Revolucionario software de POS para tintorerías y lavanderías, que funciona en cualquier dispositivo. Además, ofrece aplicaciones de recogida y entrega para iOS y Android.
> 
> Veredicto: 216 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa CleanCloud?

Tintorerías y lavanderías de todo el mundo

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 216 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: CleanCloud
- **Ubicación**: London, RU
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: USD 99,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, coreano, danés, español, francés, inglés, japonés, lituano, neerlandés, noruego, portugués, ruso, serbio, tailandés, turco, árabe
- **Países disponibles**: Alemania, Andorra, Antigua y Barbuda, Australia, Austria, Bahamas, Barbados, Bermudas, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Canadá, Chequia, China, Chipre, Croacia, Dinamarca, Emiratos Árabes Unidos y 47 más

## Funciones

- Barcode/Ticket Scanning
- CRM
- Creación de informes/análisis
- Cuentas de clientes
- Enrutamiento
- Facturación
- For Dry Cleaners
- Gestión de códigos de barras o etiquetas
- Gestión de descuentos
- Gestión de empleados
- Gestión de entrega
- Gestión de inventarios
- Gestión de pedidos
- Gestión de promociones
- Informes de ventas
- Integración contable
- Marketing por correo electrónico
- Programa de fidelización
- Programación
- Punto de venta (POS)

## Integraciones (en total: 9)

- DoorDash for Merchants
- Google Maps
- Gusto
- Onfleet
- PayPal
- QuickBooks Online Advanced
- Routific
- Stripe
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para lavanderías](https://www.capterra.co.cr/directory/30549/dry-cleaning/software)

## Categorías relacionadas

- [Software para lavanderías](https://www.capterra.co.cr/directory/30549/dry-cleaning/software)
- [Software de punto de venta para iPad](https://www.capterra.co.cr/directory/30915/ipad-pos/software)
- [Software para Punto de venta](https://www.capterra.co.cr/directory/20052/point-of-sale/software)
- [Programas de contabilidad](https://www.capterra.co.cr/directory/1/accounting/software)

## Alternativas

1. [Square Point of Sale](https://www.capterra.co.cr/software/154907/square-point-of-sale) — 4.6/5 (3033 reviews)
2. [Venmo](https://www.capterra.co.cr/software/182159/venmo-) — 4.7/5 (9302 reviews)
3. [Epos Now](https://www.capterra.co.cr/software/152638/epos-now) — 3.8/5 (727 reviews)
4. [Shopify POS](https://www.capterra.co.cr/software/205337/shopify-pos) — 4.6/5 (246 reviews)
5. [Clover](https://www.capterra.co.cr/software/166759/clover) — 3.8/5 (579 reviews)

## Opiniones

### "CleanCloud can elevate your pickup & delivery business" — 4.0/5

> **Saichelle** | *22 de octubre de 2024* | Logística y cadena de suministro | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I like the flow of the mobile app and the driver app
> 
> **Puntos en contra**: Manipulating the static route and printing receipts for clients is cumbersome, too many steps.
> 
> Overall our experience has been ok. Communicating with Customer service via chat is not always the best option. Having phone access to customer service, essentially 24 hours per day is a plus.

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### "Universal Cleaners LLC" — 5.0/5

> **Rachel** | *4 de noviembre de 2024* | Almacenamiento | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Ease of usage for tagging and inputting customer information. Easy to customize for the business.
> 
> **Puntos en contra**: System navigation can be cumbersome and confusing at times. Training videos leave out steps making it difficult to understand how to proceed.
> 
> Overall satisfied with the system and appreciate the continuous updates the software team does based on customer feedback.

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### "Great Potential, Let Down by Support" — 3.0/5

> **Kirill** | *4 de julio de 2026* | Comercio minorista | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: As a new business, choosing a modern POS over a traditional provider was an easy decision. The sales team was slick and knowledgeable, and the rollout was smooth and well managed.
> 
> **Puntos en contra**: The biggest disappointment has been the stability and post-sales support. The platform can be glitchy, particularly the assisted assembly feature, which has been buggy and at times unusable. Updates are frequently rolled out that seem to change or break existing functionality, making it difficult to rely on features day to day.

Support after handover has been poor. The AI chatbot is frustrating and often fails to resolve issues, while getting through to a knowledgeable person is difficult. There appears to be no clear escalation path, and it's hard to find anyone who takes ownership or accountability for resolving problems. Despite having an "Account Manager," there has been little proactive support, making the title feel more symbolic than functional.
> 
> Overall, CleanCloud has modern features and good potential, and the initial sales and onboarding experience were positive. However, our experience after implementation has been disappointing. While the platform offers strong functionality, ongoing bugs, inconsistent updates, and poor post-sales support have made it difficult to operate with confidence. With greater platform stability, better quality control, and a more accountable customer support process, the overall experience would be significantly improved.

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### "Great Laundry POS, cannot go wrong" — 4.0/5

> **Ronak** | *21 de octubre de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the simplicity of the software both on the owner and employee side. The metrics that I am able to see and separate by user and type is great. Ability to have the option of DoorDash is good, I haven’t really used it. The price for what you get monthly is great and better than my previous at cents
> 
> **Puntos en contra**: Nothing to really note that has bothered me. When it works smoothly, it’s great.
> 
> Great experience. Would recommend for laundry

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### "The best WDF and POS system out there" — 5.0/5

> **Robert** | *21 de octubre de 2024* | Comercio minorista | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: I love the ease use. Our attendants are quick to learn the system. It’s easier to use versus other out of the box systems. I use CleanCloud at all three locations.
> 
> **Puntos en contra**: I wish we could access detailed reports in the system rather than having to export the details

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/133390/cleancloud)

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