--- description: ¿Qué piensan los usuarios de EHR 24/7? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de EHR 24/7 gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EHR 24/7 - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para historia clínica electrónica de cardiología](/directory/32561/cardiology-emr/software) > [EHR 24/7](/software/134091/ehr-24-7) # EHR 24/7 Canonical: https://www.capterra.co.cr/software/134091/ehr-24-7 Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/134091/ehr-24-7?page=2) > Solución de EHR que ofrece características tales como ePrescribing, escaneo, dictado, notas SOAP personalizables y más. > > Veredicto: 179 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa EHR 24/7? Diseñada para empresas de todos los tamaños, es una solución EHR basada en la nube que permite a los usuarios gestionar procesos relacionados con ePrescribing, dictado, escaneo, notas SOAP y mucho más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 179 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Office Ally ## Contexto comercial - **Precio inicial**: USD 44,95 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Conforme con HIPAA - Creación de diagramas - Formularios personalizables - Gestión de clínicas - Gestión de documentos - Gestión de expedientes de pacientes - Historia clínica electrónica/informatizada - Medication Management - Notas SOAP - Notas sobre la evolución - Programación - Programación de citas - Recetas electrónicas - Recordatorios ## Integraciones (en total: 1) - Practice Mate ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para historia clínica electrónica de cardiología](https://www.capterra.co.cr/directory/32561/cardiology-emr/software) ## Categorías relacionadas - [Software para historia clínica electrónica de cardiología](https://www.capterra.co.cr/directory/32561/cardiology-emr/software) - [Software para historia clínica electrónica de podología](https://www.capterra.co.cr/directory/32617/podiatry-emr/software) - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Software de historia clínica electrónica de medicina familiar](https://www.capterra.co.cr/directory/32564/family-practice-electronic-medical-records-%28emr%29/software) - [Software de gestión de pacientes](https://www.capterra.co.cr/directory/30780/patient-management/software) ## Alternativas 1. [Fusion](https://www.capterra.co.cr/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.co.cr/software/124590/ema) — 4.4/5 (365 reviews) 3. [Epic](https://www.capterra.co.cr/software/122278/epiccare-emr) — 4.4/5 (453 reviews) 4. [athenaOne](https://www.capterra.co.cr/software/98735/athenaone) — 3.8/5 (910 reviews) 5. [Tebra](https://www.capterra.co.cr/software/129169/tebra) — 3.9/5 (1365 reviews) ## Opiniones ### "EHR 24/7, Office ally's EHR solution" — 5.0/5 > **Fazal** | *26 de abril de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic system. Patient scheduling, medical records, prescriptions, patient charts, billing, claims, payments, invoices, all in one. > > **Puntos en contra**: There really are not many drawbacks to Office Ally's Practice Mate and EHR 24/7, I highly recommend them for any practice looking for a comprehensive software solution for their business. > > Office Ally's EHR 24/7 is great. Anything we have an issue with the customer service is happy to teach us, and if its complicated or necessary we can schedule training for employees and staff on different aspects of the service. ----- ### "Office Ally is great" — 5.0/5 > **George** | *12 de septiembre de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Price and ease of use and customization. You can add links into templates and either click them to insert into the chart or use them as reminders. > > **Puntos en contra**: Current medication list features need to be fixed. It duplicated the medications in the patient's medication list every time you write a prescription so you have to constantly manage the current medication list to reconcile it (which is something you are supposed to do anyway honestly.) > > Overall EHR 24/7 is great. I have used 5 different EHRs over the years and EHR 24/7 has always been the most reliable and easiest to use. My employees all prefer it over any other system as well. ----- ### "Poor quality and incompetent support help" — 1.0/5 > **James** | *14 de febrero de 2018* | Cuidado de la salud mental | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Relatively easy to use.Fairly good integration between EHR and Practice Mate. > > **Puntos en contra**: 1. Many of the features don't work properly. 2. Some functions are not the most efficient and actually waste end users' time. 3. "Tech Support are mostly gatekeepers. When you call to report a problem, their typical response is that if thousands of other users haven't already called to report the same issue, then it must be your fault and not theirs. They also refuse to let you speak to a supervisor or manager, their typical excuse being "They're all in a meeting." They claim to write "job tickets" and promise a callback, but of course they never call back and the issue is rarely resolved. > > I have been, sadly, an Office Ally client for about the past six years. The only reason I'm still with them is because they make it too difficult to leave: they'll pack your client demographic information not the progress notes should you wish to migrate to another EHR/PM service. Customer Service / Tech Support is a joke; they're mostly just gatekeepers who will do everything they can to convince you that a technical issue is something on your end and not theirs. Here are some examples of what I;'m talking about.... 1. Patient Ally, their feature that allegedly allows clients and their patients to swap documents in a HIPAA-secured environment, more often than not fails to properly function. I've tried to send documents to my clients, and vice-versa, and they cannot be retrieved. When I complained about this, the "tech support" person tried to slough it off as a problem with either my computer or my client's His argument was that "if large numbers of our customers aren't complaining about this, then it's not a problem." I now use Adobe Cloud instead. 2. When using the accounting and claims management features in their practice management platform, Practice Mate, in order to post payments to a deactivated client account, I have to re-activate it, post the payments, then de-activate it again, which is a time-waster and unnecessary. When I addressed this with tech support, his unbelievable answer was: "Well the LOGIC is that if you're no longer seeing a client, then you won't be taking any more payments on their account." I had to explain to him that managed care can take weeks or months to pay claims, and also that some discharged clients owe past-due balances. His response was dead air. 3. The EHR platform has a penchant for bumping you off AS YOU'RE WORKING IN A CHART, which means you lose all the data and have to log back in and recreate it. This usually happens between 5-7 pm EST. The two times I reported this to "tech support," they told me it was probably my computer or my ISP and it wasn't their problem, again, because tens of thousands of other Office Ally users hadn't complained about it. Yeah, the cost is low, but if you're a sole practitioner like me, without so much as a receptionist, these inefficiencies can cost you in time and money. ----- ### "Great slim and affordable EHR for small practices" — 4.0/5 > **Susanna** | *6 de septiembre de 2023* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows. > > **Puntos en contra**: Patient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to fold multiple related diagnoses into the same search. > > This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface. ----- ### "Chiropractors view on EHR 24/7" — 4.0/5 > **Robert** | *11 de diciembre de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: SOAP notes are generally straight forward, creating follow up visits with information from previous visits is fairly quick. Reviewing notes is easily managed with the overview. > > **Puntos en contra**: Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very appealing for daily use. Would like to see more chiropractic specific features (system clearly targeting medical), treatment plan tracking, etc. The ability to create an intuitive form that ported the information to the SOAP layout would be great. In house payment processing is a must. > > Overall the system is a cost effective EHR and can be made to work in a chiropractic setting, but it does feel like work arounds are needed. It is not flashy, but it gets the job done. Some upgrades are overdue both visually and functionally. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/134091/ehr-24-7?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/134091/ehr-24-7) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados