--- description: ¿Qué piensan los usuarios de QuestionPro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de QuestionPro gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.cr/software/135455/questionpro Página: 1 de 23\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/135455/questionpro?page=2) > Software de encuestas para la creación, distribución y análisis de encuestas, sondeos y formularios. > > Veredicto: 533 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa QuestionPro? Con más de 2.5 millones de usuarios en 100 países, el desarrollador ha suministrado software de encuestas a empresas de Fortune 100, instituciones académicas, pequeñas empresas e investigadores individuales durante más de diez años. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 533 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Question Pro - **Ubicación**: Beaverton, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: USD 83,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino, chino tradicional, danés, español, francés, hebreo, inglés, italiano, japonés, neerlandés, portugués, sueco, turco, árabe - **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis estadístico - Benchmarking - Biblioteca de preguntas - Comentarios/notas - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creador de encuestas - Directorio de miembros - Distribución multicanal - Encuestas y comentarios - Envío masivo de mensajes de texto - Estudios de pulso - Gestión de comentarios - Gestión de contactos - Gestión de encuestas y sondeos - Gestión del panel - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Moderación - Panel de actividades - Personalización de URL - Personalización de mensajes - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión - Reconocimiento de empleados - Seguimiento de la participación - Third-Party Integrations - Visualización de datos ## Integraciones (en total: 13) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) - [Herramientas para estudios de mercado](https://www.capterra.co.cr/directory/10041/market-research/software) - [Software para encuestas SMS](https://www.capterra.co.cr/directory/32937/sms-survey/software) - [Soluciones de motivación para empleados](https://www.capterra.co.cr/directory/30817/employee-engagement/software) - [Programas de gestión de comunidades](https://www.capterra.co.cr/directory/30800/community/software) ## Alternativas 1. [Typeform](https://www.capterra.co.cr/software/137289/typeform) — 4.7/5 (971 reviews) 2. [Google Forms](https://www.capterra.co.cr/software/176571/google-forms) — 4.7/5 (11477 reviews) 3. [SurveyMonkey](https://www.capterra.co.cr/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 4. [Jotform](https://www.capterra.co.cr/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 5. [SurveySparrow](https://www.capterra.co.cr/software/168823/surveysparrow) — 4.4/5 (122 reviews) ## Opiniones ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Puntos en contra**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *5 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Puntos en contra**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *11 de agosto de 2021* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was fairly easy to set up a survey. > > **Puntos en contra**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Robust and User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *1 de mayo de 2026* | Instituciones religiosas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. > > **Puntos en contra**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Puntos en contra**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- Página: 1 de 23\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/135455/questionpro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/135455/questionpro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados