--- description: ¿Qué piensan los usuarios de Accelo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Accelo gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.co.cr/software/135686/accelo Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/135686/accelo?page=2) > Accelo, la solución de ventas más inteligente, se sincroniza automáticamente con tu bandeja de entrada, calendario y teléfono para que puedas concentrarte en hacer el trabajo que amas. > > Veredicto: 177 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Accelo? Cualquier organización de servicios profesionales que atiende a clientes. La plataforma está diseñada para agilizar todos los procesos de atención al cliente en un solo lugar, administrando tanto el personal como el trabajo. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 177 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Accelo - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, Estados Unidos, Finlandia, Groenlandia, Irlanda, Islandia, Islas Feroe, Islas Vírgenes de EE. UU., Islas Åland, Nueva Zelanda, Reino Unido, Suecia ## Funciones - Arrastrar y soltar - Automatización de procesos empresariales - Base de datos de contactos - Búsqueda/filtro - Configuración de flujos de trabajo - Contabilidad - Contactos compartidos - Control de procesos de aprobación - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes financieros - Cálculo de impuestos - Editor gráfico del flujo de trabajo - Facturación - Flujo de trabajo de aprobación - Generación de clientes potenciales - Gestión de bandeja de entrada - Gestión de calendarios - Gestión de capacidades - Gestión de comisiones - Gestión de contactos - Gestión de control de horas - Gestión de documentos - Gestión de facturas - Gestión de incidentes - Gestión de proyectos - Gestión de reuniones - Gestión de tickets de soporte - Herramientas de colaboración - Métricas de rendimiento - Para propiedades inmobiliarias - Personalización - Planificación de proyectos - Planificación y programación de proyectos - Presupuestos y estimaciones - Procesamiento de facturas - Procesamiento de pagos - Programación de recursos - Real-Time Updates - Seguimiento de clientes - Seguimiento de creación de informes y proyectos - Seguimiento de estado - Seguimiento de gastos - Seguimiento de interacciones - Seguimiento del avance - Seguimiento del proyecto - Seguimiento del tiempo - Seguimiento horas/gastos - Software de asistencia remota - Task Editing … y 69 características más ## Integraciones (en total: 28) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook … y 13 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM](https://www.capterra.co.cr/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.co.cr/directory/2/customer-relationship-management/software) - [Programas de automatización de servicios profesionales](https://www.capterra.co.cr/directory/16/professional-services-automation/software) - [Software de gestión de proyectos](https://www.capterra.co.cr/directory/30002/project-management/software) - [Herramientas de gestión de tareas](https://www.capterra.co.cr/directory/10030/task-management/software) - [Herramientas para controlar tiempo y gastos](https://www.capterra.co.cr/directory/30080/time-and-expense/software) ## Alternativas 1. [Clockify](https://www.capterra.co.cr/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [Jira](https://www.capterra.co.cr/software/19319/jira) — 4.4/5 (15414 reviews) 3. [Asana](https://www.capterra.co.cr/software/120550/asana-pm) — 4.5/5 (13604 reviews) 4. [monday.com AI Work Platform](https://www.capterra.co.cr/software/147657/monday-com) — 4.6/5 (6072 reviews) 5. [Trello](https://www.capterra.co.cr/software/1010321/trello) — 4.5/5 (23555 reviews) ## Opiniones ### "Helps me stay on top of things and simplify my workload" — 4.0/5 > **Jessica** | *29 de mayo de 2022* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: One of the nicest features is the ability to attach email threads to specific clients or projects inside a company. In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates. > > **Puntos en contra**: To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care. > > Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration. ----- ### "Accelo is the perfect tool for our projects" — 4.0/5 > **Denise** | *17 de julio de 2022* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members. > > **Puntos en contra**: All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project. > > Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25 de abril de 2018* | Internet | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Puntos en contra**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11 de septiembre de 2020* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Puntos en contra**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26 de marzo de 2024* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Puntos en contra**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/135686/accelo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/135686/accelo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados