SimplyBook.me

Generalmente es muy Util.

Puntos a favor:

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Contras:

Si miramos sus complementos son un poco costosos.

Gestión de citas facil para empresas de servicios

Comentarios: Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.

Puntos a favor:

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Contras:

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Muy buen producto

Comentarios: Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Puntos a favor:

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Contras:

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Muy buena aplicación

Puntos a favor:

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Contras:

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.

Comentarios: Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.

Puntos a favor:

Lo mejor de esta herramienta es el amplio número de funciones configurables.

Contras:

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta. En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía. Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades. Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Excelente sistema para reservas

Comentarios: Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor:

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Contras:

En este momento no he encontrado ninguna

Alternativas consideradas: YouCanBook.me y Calendly

Razones para cambiar a SimplyBook.me: Fácil manejo y la atención personalizada

Muy contenta de tener esta plataforma en mi empresa

Comentarios: Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.

Puntos a favor:

Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.

Contras:

Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico

Muy Contenta

Puntos a favor:

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Contras:

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

SimplyBook.me is perfect for me!

Comentarios: I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.

Puntos a favor:

Very easy to use, fully compatible with my website, and the mobile app is invaluable.

Contras:

It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.

Very good booking site

Comentarios: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

Puntos a favor:

I like how the pricing is! It’s definitely better than any other app I’ve used.

Contras:

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

Alternativas consideradas: Acuity Scheduling y Fresha

Razones para elegir SimplyBook.me: It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper

Software anterior: Fresha

Razones para cambiar a SimplyBook.me: It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.

SBM Feedback

Puntos a favor:

It send real time updates when customers schedule with us.

Contras:

It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.

Easy, Intuitive and Functional Meeting Booking

Comentarios: I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings.

Puntos a favor:

I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan.

Contras:

The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software.

Happy with SimplyBook.me - Would recommend!

Puntos a favor:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Contras:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

Alternativas consideradas: Google Calendar

Razones para elegir SimplyBook.me: Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.

Software anterior: Mindbody y Mariana Tek

Razones para cambiar a SimplyBook.me: I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.

Great Yoga & Massage Booking Site

Comentarios: I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Puntos a favor:

Looked professional and I could do it myself. (But it took a lot of time!)

Contras:

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Super Customer Assistance

Comentarios: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Puntos a favor:

The level of assistance. Professional trainer Creative solutions Very helpful

Contras:

The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging

Alternativas consideradas: Calendly y Zapier

Razones para cambiar a SimplyBook.me: Price was important and also scheduling re-occurring groups

For single practitioners

Comentarios: So far it’s functional but may need to switch if I continue to grow to get more features.

Puntos a favor:

Easy to set up & use. Good price. Ability to create classes.

Contras:

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Alternativas consideradas: Wix, Availity, Zanda (formerly Power Diary), Jane, Squarespace, MassageBook y SimplePractice

Razones para cambiar a SimplyBook.me: Cost and ease of use to get started while I have very little money

Decent platform decent prices

Puntos a favor:

Thatvthe business is showing improvements. Pricing is ressonable

Contras:

I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA

Alternativas consideradas: Namely

Razones para cambiar a SimplyBook.me: Pricing is reasonable. Pretty simplet to set up.

Makes running my business and scheduling so simple!

Comentarios: My experience has been very smooth and without issues.

Puntos a favor:

I love how easy it is to get started setting up and using this platform for my clients.

Contras:

It could use a few more functions but for the price it's hard to beat.

Ease of use

Comentarios: Positive so far but I have also experienced some issues with integrating payment processors.

Puntos a favor:

Simple to set up and use, friendly customer service.

Contras:

Difficulty in adding certain payment options and integrating Pay Pal etc.

Alternativas consideradas: Calendly y Schedulicity

Razones para cambiar a SimplyBook.me: Cheaper price compared to other products and services.

Adaptable for multiple uses

Comentarios: I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it.

Puntos a favor:

I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often.

Contras:

I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort.

Best Bang for our Buck for 5 Years Straight

Comentarios: Love it.
Use it.
Daily/Hourly.
Forever...

Puntos a favor:

Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed

Contras:

No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me...

Above Average

Puntos a favor:

Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly Customizable without being overwhelming and theyre constantly improving the app.

Contras:

Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily.

Alternativas consideradas: Mindbody y PushPress

4 out of 5 stars

Comentarios: I give it a 4 out of 5 stars overall. Very good service but lacking key things.

Puntos a favor:

I love the free website and online scheduling.

Contras:

It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more.

Alternativas consideradas: Square Point of Sale

Razones para cambiar a SimplyBook.me: Good value for a start up business.

SimplyBook.me Review - 5-Star Experience

Comentarios: User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Puntos a favor:

Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Contras:

Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Critical to our organization

Puntos a favor:

Allows bookings for several workers and dates.

Contras:

The calendar system sometimes confuses customers about what month they are booking.