---
description: ¿Qué piensan los usuarios de TouchBistro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TouchBistro gracias a Capterra Costa Rica.
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title: TouchBistro - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de punto de venta para restaurante](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro)

# TouchBistro

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> TouchBistro ha sido diseñado por y para el mundo del restaurante, para cubrir las necesidades únicas de tu negocio de restauración.
> 
> Veredicto: 412 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa TouchBistro?

TouchBistro POS es perfecto para cualquier negocio de servicio completo o servicio rápido que busca reducir los costos, aumentar la eficiencia y mejorar su experiencia con el cliente.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.8/5** | 412 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.4/5 | Basado en las opiniones generales |
| Funciones | 3.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: TouchBistro
- **Ubicación**: Toronto, Canadá
- **Constitución**: 2011

## Contexto comercial

- **Precio inicial**: USD 69,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (local), Linux (local), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Control de inventario
- Controles o permisos de acceso
- Controles por separado
- Creación de informes y estadísticas
- Creación de informes/análisis
- Cuentas de clientes
- Facturación
- Gestión de consejos
- Gestión de descuentos
- Gestión de empleados
- Gestión de entrega
- Gestión de ingresos
- Gestión de inventarios
- Gestión de pedidos
- Gestión de recibos
- Gestión de reservas
- Gestión de tablas
- Gestión de tarjetas de regalo
- Gestión de tesorería
- Informes de ventas
- Integración contable
- Kitchen/Menu Management
- Pagos electrónicos
- Pagos en línea
- Pedidos en línea
- Programa de fidelización
- Punto de venta (POS)
- Punto de venta para restaurantes
- Registro de pedido

## Integraciones (en total: 17)

- 7shifts
- Craftable
- Deliverect
- EVO Payments
- MarginEdge
- Marketman
- Optimum Control
- Ordermark
- PayPal
- Push Operations
- QuickBooks Online Advanced
- Sage Intacct
- Square Point of Sale
- Square for Retail
- WISK.ai

… y 2 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Sistemas de punto de venta para restaurante](https://www.capterra.co.cr/directory/30603/restaurant-pos/software)

## Categorías relacionadas

- [Sistemas de punto de venta para restaurante](https://www.capterra.co.cr/directory/30603/restaurant-pos/software)
- [Software para restaurantes](https://www.capterra.co.cr/directory/20026/restaurant-management/software)
- [Software de punto de venta para bares](https://www.capterra.co.cr/directory/30897/bar-pos/software)
- [Software de punto de venta para iPad](https://www.capterra.co.cr/directory/30915/ipad-pos/software)
- [Software de entrega de alimentos](https://www.capterra.co.cr/directory/30861/food-delivery/software)

## Alternativas

1. [Restroworks](https://www.capterra.co.cr/software/142877/restroworks) — 4.9/5 (568 reviews)
2. [Toast POS](https://www.capterra.co.cr/software/136301/toast-pos) — 4.2/5 (549 reviews)
3. [Lavu](https://www.capterra.co.cr/software/118828/lavu) — 4.2/5 (257 reviews)
4. [CAKE POS](https://www.capterra.co.cr/software/143463/cake-pos) — 4.6/5 (522 reviews)
5. [Epos Now](https://www.capterra.co.cr/software/152638/epos-now) — 3.8/5 (713 reviews)

## Opiniones

### "Bang for your buck" — 4.0/5

> **Stephane** | *10 de febrero de 2023* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Can't beat the price. user friendly. menu management is a breeze.
> 
> **Puntos en contra**: For larger organizations integration with other software needs to be easier. reports could be better. seperating reports by time periods is a problem
> 
> The support team was on top of installation and on-boarding. the owner was present.

-----

### "TouchBistro for Resorts" — 5.0/5

> **Emily** | *18 de agosto de 2023* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop.
> 
> **Puntos en contra**: One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose.
> 
> Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate.

-----

### "awful service" — 1.0/5

> **Cathy** | *30 de julio de 2025* | Alimentación y bebidas | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: not much to like about it.  It got worse and worse over the years.  They want you to buy all new equipment
> 
> **Puntos en contra**: in and out service.  The ipads are down A LOT.    Way too expensive for what you get.  I strongly suggest going with someone else
> 
> very poor for the cost.  Was with them for 7 years and then they said we had to buy everything new because equipment was outdated.

-----

### "Owner operator" — 5.0/5

> **Bellal** | *13 de enero de 2026* | Restaurantes | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: I really like their customer support. They always have the right answers for me and I like how easy their system is to work.
> 
> **Puntos en contra**: I feel like they give you too much information even though a lot of information is good a lot of it is also nonsense
> 
> Overall, I like Touch Bistro because it is user friendly, and the customer support makes it very easy to use.

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### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5

> **Mckayla** | *9 de abril de 2025* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video.
> 
> **Puntos en contra**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first
> 
> ABSOLUTELY TRASH Do. not. Do. It. 

Unless you want to poke your own eyeballs out with frustration

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/140677/touchbistro)

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