--- description: ¿Qué piensan los usuarios de FormAssembly? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FormAssembly gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FormAssembly - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas para firma digital](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly) # FormAssembly Canonical: https://www.capterra.co.cr/software/144453/formassembly Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/144453/formassembly?page=2) > FormAssembly es una solución de formularios para web empresariales creada para ayudar a los equipos a optimizar procesos complejos y generar conversiones de formularios de calidad. > > Veredicto: 99 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FormAssembly? Con seguridad y cumplimiento superiores, FormAssembly es una solución ideal de recolección de datos para empresas que manejan cualquier tipo de datos, desde pymes hasta grandes empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 99 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FormAssembly - **Ubicación**: Bloomington, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, chino, danés, eslovaco, esloveno, español, francés, griego, inglés, japonés, neerlandés, portugués, portugués de Brasil, portugués de Portugal, turco, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Arabia Saudita, Armenia, Austria, Azerbaiyán, Bangladés, Baréin, Bielorrusia, Bosnia y Herzegovina, Brunéi, Bulgaria, Bután, Bélgica, Camboya, Canadá, Catar, Chequia y 83 más ## Funciones - Acceso móvil - Alertas y notificaciones - Análisis visual - Arrastrar y soltar - Automatización de marketing - Automatización proceso/flujo de trabajo - Biblioteca de preguntas - Captura de firma a través de dispositivos móviles - Captura remota de datos - Captura y transferencia de datos - Controles o permisos de acceso - Creación de informes/análisis - Creación de marca personalizable - Creación y diseño de formularios - Cuestionarios de respuesta múltiple - Digitalización de documentos - Distribución multicanal - Firma de varias partes - Firma electrónica - Formularios personalizables - Gestión de calendarios - Gestión de comentarios - Gestión de contactos - Gestión de documentos - Gestión de encuestas y sondeos - Gestión de formularios - Gestión de la conformidad - Gestión de modelos - Herramientas de análisis de datos - Herramientas de colaboración - Importación y exportación de datos - Live Results Sharing - Lógica condicional - Lógica de exclusión - Modelos - Modelos personalizables - Personalización de URL - Preguntas personalizables - Procesamiento de pagos - Rama de preguntas - Recolección de respuestas sin conexión - Recordatorios - Registro de auditoría - Seguimiento de asistentes - Seguimiento de estado - Seguridad de datos - Sondeos en línea - Third-Party Integrations - Uso compartido de archivos ## Integraciones (en total: 25) - AWeber - Chargent - Docmosis - Drupal - FreshBooks - GoTo Webinar - Google Drive - Google Sheets - Google Workspace - HubSpot CRM - Mailchimp - Marketo Measure - Microsoft Excel - PayPal - Postman … y 10 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Programas para firma digital](https://www.capterra.co.cr/directory/30739/digital-signature/software) ## Categorías relacionadas - [Programas para firma digital](https://www.capterra.co.cr/directory/30739/digital-signature/software) - [Instrumentos de recogida de datos](https://www.capterra.co.cr/directory/32475/data-collection/software) - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) - [Programas para crear documentos](https://www.capterra.co.cr/directory/31576/document-generation/software) - [Software de automatización de formularios](https://www.capterra.co.cr/directory/10023/forms-automation/software) ## Alternativas 1. [Typeform](https://www.capterra.co.cr/software/137289/typeform) — 4.7/5 (964 reviews) 2. [Jotform](https://www.capterra.co.cr/software/158456/jotform-4-0) — 4.7/5 (2885 reviews) 3. [Google Workspace](https://www.capterra.co.cr/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [Adobe Acrobat](https://www.capterra.co.cr/software/1012240/adobe-acrobat-dc) — 4.7/5 (4203 reviews) 5. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5203 reviews) ## Opiniones ### "A best in class form tool with few drawbacks" — 5.0/5 > **Sarah** | *27 de abril de 2026* | Aprendizaje en línea | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: FormAssembly is a best in class form building tool and we've tried many. The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs. This unlocks many more capabilities than your average form tool and made it win our company's preferred vendor spot. > > **Puntos en contra**: For large organizations FA does not scale cost well. The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field. The integration touchpoints in their connector tool are smooth but also take some tweaking and getting used to. You're likely to fail your first few tests when setting up an integration with a CRM for example. Another drawback lies in it's excel connector - a feature we rely on heavily. They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive. The connector also randomly loses it's authenticator connection, making our spreadsheets blank. This has been a frustration for our company as we require this feature for many use cases. If you're comfortable with pulling responses directly from the tool instead, you won't encounter this bug. > > What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not yet have a connector to Salesforce Marketing Cloud Advanced (a big miss for us), they do have connectors to Pardot, Eloqua, and the original Salesforce Marketing cloud. Learning the ins and outs of the tool took some effort but it was well worth it and their free academy and training tools were a serious help. ----- ### "FormAssembly - Good Product, Excellent Integration with Salesforce, Poor Support" — 4.0/5 > **Jori** | *13 de marzo de 2026* | Educación superior | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The biggest benefit of using FormAssembly for our organization is the integration with Salesforce\! This is the primary reason we transitioned our forms to FormAssembly and it continues to be where we find the greatest value. > > **Puntos en contra**: Our greatest frustration with FormAssembly is the technical support that is available - both the level of care and the response times. > > Transitioning our forms to FormAssembly has been positive for our organization. The integration with Salesforce has reduced manual input and made the process of data collection far more efficient\! The integration with Stripe is also valuable: the process of collecting payments with form submissions is intuitive for customers and automatically connected to records in Salesforce. Our disappointment with FormAssembly has been the service portion of the contract. The technical support is not prompt and doesn't feel reliable. ----- ### "A good starting point but lacks robust enterprise level functionality" — 3.0/5 > **Tracey** | *19 de marzo de 2026* | Aprendizaje en línea | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce. > > **Puntos en contra**: Although the connectors are very convenient, they are also highly limited especially when working with 'repeating sections'. Instead of bulk load the records, it processes them one by one which creates an extremely slow UX. Additionally, the 'Skip this step if' functionality cannot evaluate each record within a repeating section. This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers. > > Form Assembly is a solid starting point and provides a clean way for customers to interact with your Salesforce data. The limitations with both the connectors and the interface to build forms is frustrating. Luckily you can get around some of these frustrations by building out custom CSS and Javascript files but I wish that Form Assembly would invest in their roadmap to create a more robust solution. ----- ### "Overall great experience with FormAssembly\!" — 4.0/5 > **Sarah** | *3 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It connects easily with Salesforce, which makes it simple to send form data where it needs to go without a lot of extra steps. If your team relies on Salesforce, this is a big plus. The form builder is user-friendly and straightforward. It doesn’t take long to get the hang of it, and you don’t need to be super technical to build good, functional forms. Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions. > > **Puntos en contra**: Customization can feel a bit limited unless you know HTML. If you want more advanced styling or specific design tweaks, you’ll likely need some coding knowledge. It also isn’t possible to automatically send a PDF copy of a completed form in the confirmation email to respondents, which can be a drawback depending on your needs. > > Overall have had a great experience with FormAssembly. It's helped streamline many forms that we ask our users to complete with the integration with Salesforce. ----- ### "10/10 would recommend" — 5.0/5 > **Chantelle** | *6 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Almost everything\! To highlight a few: Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases. > > **Puntos en contra**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation. > > We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\! ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/144453/formassembly?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/144453/formassembly) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados