--- description: ¿Qué piensan los usuarios de Mews? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mews gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.co.cr/software/145487/mews-commander Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/145487/mews-commander?page=2) > Una plataforma en la nube con una gran visión de futuro para hoteles que desean innovar las experiencias de los huéspedes y automatizar sus procedimientos de back-office. > > Veredicto: 59 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Mews? La flexibilidad de la plataforma permite a Mews atender a propiedades de todos los tamaños, desde hoteles boutique, apartamentos con servicios de hotel y alojamientos con desayuno hasta grupos hoteleros globales y cadenas de albergues. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 59 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Mews - **Constitución**: 2012 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chequia, Dinamarca, Eslovaquia, España, Estados Unidos, Finlandia, Francia, Grecia, Guernesey, Hungría, Irlanda, Italia, Japón, Letonia, Luxemburgo y 13 más ## Funciones - Asistencia al cliente - Automatización de marketing - CRM - Creación de informes/análisis - Gestión de calendarios - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de reservas - Gestión del mantenimiento - Integración de GDS y OTA - Procesamiento de pagos - Punto de venta (POS) - Reserva en línea ## Integraciones (en total: 59) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay … y 44 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software) ## Alternativas 1. [Guesty](https://www.capterra.co.cr/software/159377/guesty) — 4.4/5 (478 reviews) 2. [Hostaway](https://www.capterra.co.cr/software/152433/hostaway) — 4.8/5 (1576 reviews) 3. [eZee Absolute](https://www.capterra.co.cr/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Lodgify](https://www.capterra.co.cr/software/131924/lodgify) — 4.5/5 (1310 reviews) 5. [Breezeway](https://www.capterra.co.cr/software/186514/breezeway) — 4.6/5 (195 reviews) ## Opiniones ### "Simply the best" — 5.0/5 > **Christian** | *4 de agosto de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy of use Hotel PMS. Great Design, helpful selflearning "university". Good value for money, fully integrated payment solution. > > **Puntos en contra**: Report section / Dashboard could be improved. We would like to have more CMS features in the guest profiles. > > Great people at MEWS, very good support, positive future thinking vibe. Safes so much time in the daily operation. ----- ### "A game changer" — 5.0/5 > **Jesper** | *4 de julio de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Working mostly in the backend of the system it has been revolutionary for me, and the hotel, when we switched to Mews about 5 years ago, the number of integrations and how easily they connect is nothing like I've seen before. So do yourself a favor and switch from that legacy system of yours to Mews and the revenue streams will open. > > **Puntos en contra**: Not much really but do mind now if you switch from a legacy system that you pay every 1-2 years to do an upgrade to get some new functions. With Mews you need to keep yourself and the staff alert on new functions and constantly evolve with the system to get the most out of it. In Mews updates come every week, some big some small. With great functionality comes great responsibility to use it. > > Mews constantly helps us to streamline our operations and get smarter about the way we work and find new revenue streams. We have since covid (we turned to Mews in sep 2019) been breaking new revenue records almost every month, this would not have been possible without Mews and all the integrations that comes along\! ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 de enero de 2025* | Hostelería | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Puntos en contra**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 de junio de 2023* | Hostelería | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Puntos en contra**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- ### "Overall Easy front desk usage" — 4.0/5 > **Ria** | *6 de junio de 2022* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates. > > **Puntos en contra**: Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/145487/mews-commander?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/145487/mews-commander) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados