¿Qué es Jolt?
Jolt es un software basado en aplicaciones que se utiliza para gestionar las operaciones diarias de marcas como Chick-fil-A, LEGOLAND y Regal Cinemas. Como uno de los principales software para la gestión de tareas, Jolt brinda información en tiempo real de cada ubicación a los gerentes y propietarios. El paquete completo incluye una biblioteca de capacitación, un desarrollador de programas de arrastrar y soltar, notificaciones por correo electrónico y mensaje de texto, un reloj registrador con detección facial y mucho más.
¿Quién usa Jolt?
Jolt está diseñado para ayudar a las empresas que emplean trabajadores sin escritorio. Esto incluye a empleados de restaurantes, parques temáticos, zoológicos y acuarios, lavado de automóviles, consultorios dentales y médicos, entre otros.
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Opinones de Jolt
Debra
Purchased the Jolt labeler to label in process product, but we are using it for so much more!
Comentarios: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.
Puntos a favor:
Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!
Contras:
I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.
Michael
Great software for scheduling, food & beverage companies
Comentarios: I have cut my time that is spent making the schedule down from the previous program I used.
Puntos a favor:
I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.
Contras:
I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.
Agnes Serwaa
Boost your business performance with Jolt!
Comentarios: Jolt is a great and makes works simpler, easier and faster
Puntos a favor:
I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial
Contras:
I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side
Darrick
Ineffective product and poor business practices
Comentarios: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.
Puntos a favor:
The promises sounded good. Results did not materialize.
Contras:
Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.
Respuesta de Jolt
el mes pasado
We apologize for the inconvenience that you have experienced with Jolt. We strive to ensure that our customers are happy with our products and services and we would like to make this right. We are sorry to hear that you have had difficulties getting your staff to adopt the software. We encourage you to continue reaching out to our Customer Success team and let us know how we can improve this situation. We value your business and we would love the opportunity to serve you better.
Angelo
Supercharged Performance with Jolt
Comentarios: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.
Puntos a favor:
Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.
Contras:
The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.
Respuesta de Jolt
hace 2 meses
Thank you for your review, Angelo. We're so glad to hear that Jolt has been a great addition to your workflow. We appreciate your feedback, and we'll be sure to take that into consideration for future updates. We're happy to hear that you appreciate our fast, reliable performance and customer service. We'll continue to strive to provide the best products and services possible to our customers.
