--- description: ¿Qué piensan los usuarios de RepairDesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RepairDesk gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para tiendas de informática](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.co.cr/software/146659/repairdesk Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/146659/repairdesk?page=2) > Software de gestión de talleres de reparación todo en uno que ofrece emisión de tickets de reparación, inventario, CRM, facturación, creación de informes, pagos y más. > > Veredicto: 244 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa RepairDesk? Talleres de reparación de teléfonos celulares Talleres de reparación de computadoras Talleres de arreglo de joyas y relojes Talleres de reparación de equipos electrónicos Talleres de reparación de instrumentos musicales Reparación de automóviles Talleres de reparación de motores pequeños Talleres de reparaciones generales ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 244 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RepairDesk - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 99,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, finés, francés, inglés, italiano, japonés, neerlandés, polaco, portugués, árabe - **Países disponibles**: Alemania, Angola, Argelia, Argentina, Australia, Benín, Botsuana, Brasil, Burkina Faso, Burundi, Cabo Verde, Camerún, Canadá, Chad, Chile, China, Colombia, Comoras, Corea del Sur, Egipto y 58 más ## Funciones - Automatización de marketing - Barcode/Ticket Scanning - CRM - Creación de informes y estadísticas - Cálculo de impuestos - Estimaciones - Facturación - Facturas personalizables - Gestión de admisiones - Gestión de códigos de barras o etiquetas - Gestión de descuentos - Gestión de empleados - Gestión de inventarios - Gestión de precios - Gestión de proveedores - Gestión de tarjetas de regalo - Gestión de trabajos - Gestión de órdenes de compra - Incidencias de reparación - Informes de ventas - Pagos electrónicos - Pagos móviles - Procesamiento de facturas - Procesamiento de pagos - Programa de fidelización - Punto de venta (POS) - Recordatorios - Sales Order Management - Seguimiento de reparaciones - Seguimiento horas/gastos - Third-Party Integrations - Varias divisas - Varias tiendas - Varias ubicaciones ## Integraciones (en total: 19) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para tiendas de informática](https://www.capterra.co.cr/directory/30903/computer-repair-shop/software) ## Categorías relacionadas - [Software para tiendas de informática](https://www.capterra.co.cr/directory/30903/computer-repair-shop/software) - [Programas de facturación](https://www.capterra.co.cr/directory/30015/billing-and-invoicing/software) - [Software de punto de venta para minoristas](https://www.capterra.co.cr/directory/31656/retail-pos-system/software) - [Programas de contabilidad](https://www.capterra.co.cr/directory/1/accounting/software) - [Software para joyerías](https://www.capterra.co.cr/directory/10061/jewelry-store-management/software) ## Alternativas 1. [RepairShopr](https://www.capterra.co.cr/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [Repair Spots](https://www.capterra.co.cr/software/174055/repair-spots) — 5.0/5 (5 reviews) 3. [CellStore](https://www.capterra.co.cr/software/157041/cellstore-software) — 4.6/5 (31 reviews) 4. [Orderry](https://www.capterra.co.cr/software/151174/orderry) — 4.7/5 (36 reviews) 5. [RO App](https://www.capterra.co.cr/software/1046385/remonline) — 4.5/5 (11 reviews) ## Opiniones ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7 de agosto de 2018* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Puntos en contra**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *14 de noviembre de 2024* | Petróleo y energía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **Puntos en contra**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 de agosto de 2024* | Comercio minorista | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Puntos en contra**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Teknikporten" — 5.0/5 > **alireza** | *8 de noviembre de 2024* | Hardware informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: RepairDesk truly stands out as a complete solution for our business\! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business\! > > **Puntos en contra**: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it\! > > Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 de diciembre de 2024* | Electrónica de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Puntos en contra**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/146659/repairdesk?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/146659/repairdesk) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados