--- description: ¿Qué piensan los usuarios de Workiz? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Workiz gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de puertas de garaje](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://www.capterra.co.cr/software/147525/workiz Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147525/workiz?page=2) > Administra el cronograma de tu negocio de servicios, realiza un seguimiento de los trabajos en tiempo real y crea facturas y cotizaciones, recibir pagos y obtener estadísticas. > > Veredicto: 218 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Workiz? Workiz funciona correctamente con empresas de cualquier tamaño con empleados móviles como: Cerrajeros, limpiadores de alfombras, personal de mantenimiento, puertas de garaje, eliminación de basura, electricistas, fontaneros, entre otros... ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 218 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Workiz - **Ubicación**: San Diego, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Control de inventario - Creación de informes/análisis - Enrutamiento de llamadas - Estimación de costes - Facturas personalizables - Firma electrónica - For Carpet Cleaners - Formularios personalizables - GPS - Gestión de calendarios - Gestión de clientes - Gestión de control de horas - Gestión de expediciones - Gestión de facturas - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de tareas - Gestión de trabajos - Gestión de técnicos - Grabación de llamadas - Historial de servicios - IVR - Integración de telefonía informática - Mantenimiento preventivo - Pagos electrónicos - Pagos móviles - Para comerciales o contratistas de la industria eléctrica - Planificación de personal - Planificación de proyectos - Presupuestos y estimaciones - Procesamiento de pagos - Programación - Programación automatizada - Programación de rellamadas - Programación de trabajos - Real-Time Updates - Recordatorios - Registro de auditoría - Seguimiento de equipos - Seguimiento de horas de proyecto - Seguimiento de tiempo en línea - Seguimiento del proyecto - Seguimiento horas/gastos - Subcontractor Monitoring - Varias ubicaciones … y 17 características más ## Integraciones (en total: 15) - CompanyCam - Google Calendar - Gusto - Linxup - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier - Zoom Workplace ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Sistemas de puertas de garaje](https://www.capterra.co.cr/directory/31415/garage-door/software) ## Categorías relacionadas - [Sistemas de puertas de garaje](https://www.capterra.co.cr/directory/31415/garage-door/software) - [Software para empresas de limpieza de alfombras](https://www.capterra.co.cr/directory/31417/carpet-cleaning/software) - [Software para cerrajerías](https://www.capterra.co.cr/directory/31675/locksmith/software) - [Software de mantenimiento de equipos](https://www.capterra.co.cr/directory/30103/equipment-maintenance/software) - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) ## Alternativas 1. 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[Thryv](https://www.capterra.co.cr/software/156926/thryv) — 4.2/5 (538 reviews) ## Opiniones ### "united work between all" — 4.0/5 > **Steven** | *18 de noviembre de 2024* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: it is a system that can integrate several areas and thus be able to work on the same platform, it makes everything more efficient and tasks that are repetitive and take time can be automated, it helps me a lot in the automation process because I save hours of work with tasks that the system can help me do in a very safe way > > **Puntos en contra**: its response management is a little slow in responding but it is not something so bad that it cannot be solved or sometimes it is the advisor since not all are fast > > it facilitates tasks and helps everyone to be connected for efficient work ----- ### "3 years with Workiz and then this…." — 4.0/5 > **Bryn** | *8 de septiembre de 2021* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE\! > > **Puntos en contra**: The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz > > My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz. It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA ----- ### "Before You Decide To Go With Workiz..." — 2.0/5 > **Dawson** | *7 de mayo de 2024* | Servicios e instalaciones recreativas | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: There are a few things I grew to appreciate about Workiz like the automations, but there's way more to the story. > > **Puntos en contra**: Since day one of switching to Workiz it has been a non-stop headache. The sales team was quick to promise every functionality that was important to us like a call center that can manage multiple locations, importing all of our historical data into Workiz, and much more. We quickly found out that there was no merit to what they promised on the sales calls. We experienced extensive QuickBooks sync issues that skewed our financial reporting, making it impossible to know what our true financial situation was. After months of reaching out to Workiz support they finally admitted they had an internal problem that was causing this and refunded us 1 month of software cost. The onboarding team did an embarrassing job of importing our historic data. Almost every invoice over the past year was populated in Workiz but was not showing a collected payment, so the system was showing hundreds of thousands of dollars overdue in payments over the past year. The other customer service reps that we spoke with couldn’t answer simple questions we had about the functionality of the software. We had to figure out everything on our own. Workiz is also missing some functions that you think would be obvious to anyone using a home service software, for example: You are unable to make invoicing required before closing out a job (techs consistently forget to create invoices leaving this up to office staff to catch). You are unable to be signed in on multiple devices at the same time, e.g. your cellphone and a field device like iPad or tablet. The mobile app does not rotate sideways. Workiz text can’t display emojis. The list goes on and on, but I just can’t believe that a company like this is so popular and doing so much revenue annually. They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look elsewhere. We used Jobber before and although imperfect, it’s cheaper, easier to use, has much better customer service, easier to train techs on, etc.. > > My experience with Workiz has been terrible. It's costed my business thousands of dollars in extra time and mind space, and I'm pretty sure my accountant hates me now. ----- ### "Changed from Quickbooks to Workiz - Best Decision Ever\!" — 5.0/5 > **Adrian** | *19 de agosto de 2021* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We use the system with our Call Center and it's amazing, the staff was trained within a day for being able to use the needed features and they've been working the rest when they have the time. Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected. > > **Puntos en contra**: The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route. I did manage to work with one of the guys and figured out how to best get what I wanted to start and then to be able to grow. With his input we would have gone another route and I'm really glad we didn't. Bar none the best software I've used to date in my company. > > Overall it's been great, some learning curves but even my guys will contact support if they need help which in this day and age where everybody is spoon fed that it awesome. I will continue to use this software for the foreseeable future. ----- ### "WorkIz is a game changer\!" — 5.0/5 > **Beverly** | *2 de marzo de 2021* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job \& client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job \& client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information. > > **Puntos en contra**: Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page. > > After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend\!\! ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147525/workiz?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/147525/workiz) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados