--- description: ¿Qué piensan los usuarios de Updox? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Updox gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de monitorización de pacientes a distancia](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://www.capterra.co.cr/software/147554/updox Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147554/updox?page=2) > Updox proporciona soluciones seguras, fiables y fáciles de usar con fax electrónico, mensajes seguros, telesalud y formularios en una sola bandeja de entrada. > > Veredicto: 117 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Updox? Proveedores extrahospitalarios, médicos, terapeutas, instalaciones de atención a largo plazo y atención posterior a cuidados intensivos, farmacias comunitarias, farmacias independientes y sistemas hospitalarios ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 117 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Updox - **Ubicación**: Dublin, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos, Fiyi, Guam, Isla Norfolk, Islas Cook, Islas Marianas del Norte, Islas Marshall, Islas Salomón, Kiribati, Micronesia, Nauru, Nueva Caledonia, Palaos, Papúa Nueva Guinea, Polinesia Francesa, Samoa, Samoa Americana, Tonga, Tuvalu, Vanuatu y 1 más ## Funciones - Acceso móvil - Admisión de pacientes - Clínica de varios profesionales - Comunicación con los pacientes - Confirmations/Reminders - Conforme con HIPAA - Cuestionarios de pacientes - Formularios online - Gestión de citas - Pagos electrónicos - Para fines médicos - Portal de los pacientes - Programación de citas - Recordatorios - Remote Treatment Planning - Software de comunicación con el paciente - Third-Party Integrations - Videoconferencia ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de monitorización de pacientes a distancia](https://www.capterra.co.cr/directory/31935/remote-patient-monitoring/software) ## Categorías relacionadas - [Software de monitorización de pacientes a distancia](https://www.capterra.co.cr/directory/31935/remote-patient-monitoring/software) - [Software de gestión de pacientes](https://www.capterra.co.cr/directory/30780/patient-management/software) - [Software para programación de citas médicas](https://www.capterra.co.cr/directory/30027/medical-scheduling/software) - [Programación de pacientes](https://www.capterra.co.cr/directory/33315/patient-scheduling/software) - [Software de comunicación con el paciente](https://www.capterra.co.cr/directory/31085/patient-engagement/software) ## Alternativas 1. [NextGen Office](https://www.capterra.co.cr/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) 2. [RXNT](https://www.capterra.co.cr/software/110018/rxnt) — 4.3/5 (498 reviews) 3. [Teladoc Health](https://www.capterra.co.cr/software/190055/teladoc) — 2.5/5 (90 reviews) 4. [Mend](https://www.capterra.co.cr/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [ModMed](https://www.capterra.co.cr/software/124590/ema) — 4.4/5 (365 reviews) ## Opiniones ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10 de diciembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Puntos en contra**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Great Product, easy to use" — 5.0/5 > **Teresa** | *26 de mayo de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase. > > **Puntos en contra**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru. > > Had just a few problems with the initial startup with my computer illiterate co-workers, lol. ----- ### "Leadership is awful and they don't tell you about "the fine print"" — 2.0/5 > **Eric** | *6 de septiembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: ability to communicate with patients more quickly > > **Puntos en contra**: leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract > > Products are fair. your messages may be censored without you knowing, customer service is OK and "Leadership" believes they are untouchable, will never talk to you and could care less about the customer ----- ### "Excellent product... expensive though" — 5.0/5 > **Daniel** | *15 de marzo de 2021* | Práctica médica | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Ease of integration with the EMR. This software worked seamlessly with Practice Fusion EHR. > > **Puntos en contra**: The price, they are much more expensive than their competitors. And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line. > > They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services. Overall, it's a good product, but ultimately I decided to go with a cheaper alternative. ----- ### "Updox Video Chat is an excellent addition to my practice" — 5.0/5 > **Christine** | *15 de mayo de 2020* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to learn and use. Documents telehealth visits very well. Integrates easily with our EMR since we were already using the fax,email and text features. > > **Puntos en contra**: It’s so small it’s almost insignificant, but I wish there was an end time option on the summary in addition to the duration. Not a big deal, but it would be a nice feature. > > We were up and running within 15 minutes of having the service available. It has helped tremendously with TeleMed visits during COVID. Our patients love the option of TeleMed. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147554/updox?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/147554/updox) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados