--- description: ¿Qué piensan los usuarios de ServiceTitan? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceTitan gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de climatización](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.co.cr/software/150053/servicetitan Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/150053/servicetitan?page=2) > Con la confianza de más de 100 000 contratistas, ServiceTitan es un software ampliamente utilizado para empresas de servicios y reemplazos residenciales. > > Veredicto: 325 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ServiceTitan? Empresas de climatización, fontanería, electricidad, puertas de garaje y limpieza de chimeneas residenciales que buscan aumentar sus ingresos, optimizar su negocio, potenciar a su equipo y deleitar a sus clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 325 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServiceTitan - **Ubicación**: Glendale, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Almacenamiento de documentos - Aplicación móvil - Base de datos de contactos - Base de datos de costes - Budget Tracking - CRM - Captura de fotos - Citas recurrentes - Creación de informes y estadísticas - Estimación de costes - Estudio de materiales - Facturación de proyectos - Firma electrónica - For Carpet Cleaners - GPS - Gestión de calendarios - Gestión de clientes - Gestión de documentos - Gestión de facturas - Gestión de incidentes - Gestión de inspecciones - Gestión de inventarios - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de pedidos de trabajo - Gestión de proyectos - Gestión de riesgos - Gestión de tareas - Gestión de técnicos - Gestión del pipeline de ventas - Historial de cliente - Historial de servicios - Informes de avance - Mantenimiento preventivo - Mensajería SMS - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Presupuestos y estimaciones - Presupuestos/previsiones - Programación - Programación a tiempo real - Programación del mantenimiento - Real-Time Updates - Reserva en línea - Seguimiento de clientes - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Sistema de calendarios o recordatorios - Third-Party Integrations … y 34 características más ## Integraciones (en total: 15) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) ## Categorías relacionadas - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) - [Herramientas de planificación](https://www.capterra.co.cr/directory/30087/scheduling/software) - [Software para compañías de fontanería](https://www.capterra.co.cr/directory/30673/plumbing/software) - [Programas para electricistas](https://www.capterra.co.cr/directory/31006/electrical-contractor/software) ## Alternativas 1. [FieldPulse](https://www.capterra.co.cr/software/153475/fieldpulse) — 4.6/5 (417 reviews) 2. [Jobber](https://www.capterra.co.cr/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Service Fusion](https://www.capterra.co.cr/software/135788/service-fusion) — 4.3/5 (305 reviews) 4. [Housecall Pro](https://www.capterra.co.cr/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Limble](https://www.capterra.co.cr/software/162600/limble-cmms) — 4.8/5 (743 reviews) ## Opiniones ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 de octubre de 2023* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Puntos en contra**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 de marzo de 2026* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Our CSM Kima has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Puntos en contra**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 de febrero de 2026* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Puntos en contra**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Amazing Software and People\!" — 5.0/5 > **Dominic** | *3 de marzo de 2026* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I’ve been extremely impressed with how ServiceTitan workflows integrate with their tag system. When used intentionally, the tags become more than just labels—they become drivers of clarity and accountability across the entire operation. We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive. The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things slipping through the cracks. For a company focused on structure and performance, the tagging and workflow capabilities have been a powerful combination. > > **Puntos en contra**: I’m not a fan of the escalated growth plan that requires a minimum number of managed technicians for billing. From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs. Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people. I believe billing structures should support disciplined growth, not pressure it. Flexibility in pricing would better align with how service businesses actually expand—strategically and based on performance, not arbitrary minimums. > > Overall, my experience with ServiceTitan has been excellent. The platform brings structure, visibility, and control to day-to-day operations in a way that truly supports growth. From dispatch to reporting, it creates clarity for the team and accountability at every level. The system is robust, the tools are powerful, and when implemented with intention, it becomes a strong operational backbone for a service company. While no platform is perfect, the overall experience has been positive and impactful for our business. ----- ### "Service Titan Customer Success with \[sensitive content hidden\] and Service Titan" — 5.0/5 > **Joe** | *2 de marzo de 2026* | Construcción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: \[sensitive content hidden\] has always been very responsive to questions and concerns that my arise. \[sensitive content hidden\] is very approachable, intelligent and quick to assess the situation. I wish I would have had a \[sensitive content hidden\] when I was at Acree Air Conditioning, LLC. > > **Puntos en contra**: I find I have better results with questions in using Service Titan, by googling AI then I do the help topics within Service Titan. > > I think Service Titan can be difficult at times to work with. I do understand there are stop gaps created in Service Titan to not allow actions that mess with the integrity of the data ----- Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/150053/servicetitan?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/150053/servicetitan) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados