--- description: ¿Qué piensan los usuarios de ShipMonk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ShipMonk gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipMonk - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [ShipMonk](/software/153768/shipmonk) # ShipMonk Canonical: https://www.capterra.co.cr/software/153768/shipmonk Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/153768/shipmonk?page=2) > Esta solución de gestión de inventarios y cumplimiento de pedidos multicanal permite que las empresas se enfoquen en lograr un crecimiento escalable. > > Veredicto: 140 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ShipMonk? Startups y empresas de eCommerce (B2C y B2B), empresas de envío de cajas por suscripción y campañas de financiación colectiva. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 140 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ShipMonk - **Constitución**: 2014 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Chequia, Estados Unidos, México, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Barcode/Ticket Scanning - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo del precio de envío - Códigos de barras/RFID - Enrutamiento - Entrega por avión - Envío por vía terrestre - Etiquetas de envíos - Facturación - Gestión 3PL - Gestión de almacén - Gestión de canales - Gestión de comercio electrónico - Gestión de entrega - Gestión de envíos - Gestión de facturas - Gestión de ingresos - Gestión de inventarios - Gestión de la importación/exportación - Gestión de operadores - Gestión de pedidos - Gestión de páginas web - Gestión de transporte - Optimización de rutas - Panel de actividades - Previsión - Previsión de la demanda - Real-Time Data - Real-Time Updates - Seguimiento de entrega - Seguimiento de envíos - Seguimiento de inventario - Seguimiento de pedidos - Third-Party Integrations - Tratamiento de pedidos - Varias ubicaciones ## Integraciones (en total: 19) - Adobe Commerce - Big Cartel - BigCommerce - Brightpearl - Cin7 Omni - Cratejoy - EasyPost - Ebay Magento Integration - Ecwid - Extensiv Order Management - Gorgias - Linnworks - PayPal - Rithum - SPS Commerce … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de transporte](https://www.capterra.co.cr/directory/30104/shipping/software) ## Categorías relacionadas - [Software de transporte](https://www.capterra.co.cr/directory/30104/shipping/software) - [Software de inventario](https://www.capterra.co.cr/directory/30006/inventory-management/software) - [Software de gestión de almacenes](https://www.capterra.co.cr/directory/30005/warehouse-management/software) - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) - [Software de plataforma de comercio electrónico B2B](https://www.capterra.co.cr/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Fishbowl](https://www.capterra.co.cr/software/123794/fishbowl) — 4.2/5 (1129 reviews) 2. [Easyship](https://www.capterra.co.cr/software/170399/easyship) — 4.4/5 (284 reviews) 3. [ShipStation](https://www.capterra.co.cr/software/155621/shipstation) — 4.6/5 (960 reviews) 4. [NetSuite](https://www.capterra.co.cr/software/135757/netsuite) — 4.2/5 (2062 reviews) 5. [Stamps.com](https://www.capterra.co.cr/software/90069/stamps-com) — 4.4/5 (921 reviews) ## Opiniones ### "Affordable but high quality fulfillment service" — 4.0/5 > **Mikel** | *16 de enero de 2019* | Ropa y moda | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: We've been using Shipmonk (and their associated Shopify app) for more than a year now. The onboarding process is fairly easy and they help you connect your store to their fulfillment center, and map the SKUs to their internal inventory codes. You can also do it yourself manually if you create product bundles, for instance, or they will do it for you if you have a lot of them, just by sending them a CSV. From that moment on, Shipmonk automatically captures the orders from Shopify, processes them, and then inserts the tracking number once the order has been fulfilled. So all in all, it is a very straightforward process and the only work you need to do is check their interface daily to verify no orders are "stuck" because the buyer entered an incorret address, or you have run out of stock of any item (which you shouldn't, as they provide a forecast on how many days of inventory you have left at the current sales rate. > > **Puntos en contra**: Some occasional mistakes in the billing, especially at a time when a carrier reused tracking codes and we were charged for packages that were not ours, or in the beginning when they applied international shipping rates slighlty different to those agreed upon, but both were corrected quickly. Just be on top of the billing reports (that are fairly detailed, which honors them). > > All in all, very satisfied with their service and the timely delivery of the orders to my customers. ----- ### "ShipMonk Review" — 5.0/5 > **Michael** | *26 de julio de 2019* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very intuitive. The approximate Stockout Days is extremely useful \& quite accurate. Creating Orders through ShipMonk is very easy to understand, and provides accurate tracking. It is a simple process for creating new items. > > **Puntos en contra**: I have no complaints with the ShipMonk system. If I were to make a suggestion, it would be great if we could identify the approximate transit time for an order based on the location it is shipping to. I find the shipping options listed are broad \& not too useful. We have inserts that are automatically included in our orders. Sometimes, we do a bulk upload shipments for our investors \& the inserts are automatically added. But we do not want inserts on these orders. So we have to manually remove them, which is time consuming. A method to remove a SKU in bulk from orders would be a great tool that would save us time. But those scenarios are rare. > > We rarely run into any issues with ShipMonk system itself; aside from a few bugs here and there. If anything does occur, our Happiness Engineer hops on it right away. I would like to commend \[SENSITIVE CONTENT HIDDEN\] for being the best Happiness Engineer we could hope for\! He is very responsive, and always helps as best he can. ----- ### "Shipmonk is a sick dying company that does not care about you" — 1.0/5 > **Luke** | *12 de septiembre de 2024* | Productos cosméticos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The user experience of the dashboard is good. The volume of integration partners is good. The list of available services is good. > > **Puntos en contra**: They are sloppy and do not take care in packing boxes. They regularly loose inventory and never credit you for it. They do not use FIFO for selecting inventory to pick / pack. The data in their dashboard is always wrong. There are regular billing errors. Custom projects take forever, ofter months. If you ever want to leave the process to get your goods out of Shipmonk takes 6+ months and they will charge you minimum fees, + storage fees the whole time and will never address any billing issues. The net is Shipmonk sucks. > > The culture at shipmonk is bad. The company is made up of a bunch of washed up, tired people who just couldn't cut it in other industries. The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible. This starts at the management level and permeates throughout the org. My suggestion is to find an alternative to Shipmonk. Ideally an earlier stage company that is still out to prove how great they are. ----- ### "Jambys - They have been great to us" — 5.0/5 > **Jack** | *6 de julio de 2022* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Great UX/UI. The team is great and it updates really quickly. > > **Puntos en contra**: We haven't had much issues. They allow us to import alot instead of manually doing it. > > Great experience ----- ### "Ship Monk put Amazon to Shame when it comes to fulfillment." — 4.0/5 > **Brooke** | *9 de junio de 2018* | Comercio mayorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: ShipMonk delivers personalized attention and customer service for every question and concern we've ever had regarding the software or client information. They are truly invested in each and every company using their service. > > **Puntos en contra**: They are a little less known than other companies for fulfillment. Hearing a name like Amazon for fulfillment instantly triggers a sense of stability and comfort. Ship Monk just needs a little bit more time to establish themselves and the will be giving Amazon a run for their money. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/153768/shipmonk?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/153768/shipmonk) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados