---
description: ¿Qué piensan los usuarios de OpenRMA? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OpenRMA gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenRMA - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para tiendas de informática](/directory/30903/computer-repair-shop/software) > [OpenRMA](/software/154526/openrma)

# OpenRMA

Canonical: https://www.capterra.co.cr/software/154526/openrma

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/154526/openrma?page=2)

> Taller de reparación de computadoras personales y de cualquier otro tipo. Software de seguimiento de reparación para computadoras, técnicos de teléfonos móviles y centros de reparación.
> 
> Veredicto: 22 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa OpenRMA?

OpenRMA fue creado para ayudar a los técnicos en los mercados de reparación, a los centros e individuos que realizan un seguimiento de las reparaciones, principalmente computadoras, teléfonos celulares, etc.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 22 Opiniones |
| Facilidad de uso | 4.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OpenRMA
- **Constitución**: 2016

## Contexto comercial

- **Precio inicial**: GBP 199,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local)
- **Idiomas admitidos**: alemán, danés, esloveno, español, finés, francés, griego, inglés, italiano, neerlandés, portugués, sueco
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- CRM
- Estimaciones
- Facturación
- Gestión de admisiones
- Gestión de códigos de barras o etiquetas
- Gestión de empleados
- Gestión de inventarios
- Gestión de trabajos
- Incidencias de reparación
- Punto de venta (POS)
- Seguimiento de reparaciones
- Varias ubicaciones

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para tiendas de informática](https://www.capterra.co.cr/directory/30903/computer-repair-shop/software)

## Alternativas

1. [Orderry](https://www.capterra.co.cr/software/151174/orderry) — 4.7/5 (36 reviews)
2. [RepairDesk](https://www.capterra.co.cr/software/146659/repairdesk) — 4.7/5 (245 reviews)
3. [Repair Spots](https://www.capterra.co.cr/software/174055/repair-spots) — 5.0/5 (5 reviews)
4. [RepairShopr](https://www.capterra.co.cr/software/133945/repairshopr) — 4.4/5 (128 reviews)
5. [CellStore](https://www.capterra.co.cr/software/157041/cellstore-software) — 4.6/5 (31 reviews)

## Opiniones

### "OpenRMA Review" — 4.0/5

> **Usuario verificado** | *7 de agosto de 2020* | Hardware informático | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: What I like most about this software is its open and easy to use interface in problem solving
> 
> **Puntos en contra**: It's customer service response is not that good compared to others
> 
> It is the best software in computer repairs that I have used

-----

### "Easy to use and flexible" — 5.0/5

> **NIKITA** | *14 de septiembre de 2026* | Minería y metalurgia | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: OpenRMA has everything we need for our work. I like that the interface is simple and not overloaded with unnecessary things or animations.

There is also a good level of customization. Our company not only services and supports equipment, but also manufactures it, and we can use OpenRMA for some of our production processes too.

Support is very fast. If I have a question, I usually get an answer quickly. I also like that I can suggest new features. Some features I asked for were actually added later, which is great.
> 
> **Puntos en contra**: I would like to have a form editor directly in OpenRMA. Right now, forms have to be edited in a desktop editor and then sent to the OpenRMA team for verification and uploading.

So it is better to prepare the form carefully before sending it, especially if you don't want to ask them to update it several times. But for me, this is not a big problem.
> 
> Overall, OpenRMA is a great service. I would definitely recommend it, especially to companies that repair and service equipment.

-----

### "MAV Systems" — 4.0/5

> **Molly** | *15 de septiembre de 2026* | Ingeniería industrial o mecánica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: - Highly customisable to suit specific business processes and requirements.
- Centralised information storage ensures all relevant data is easily accessible in one place.
- The repair tracking process is straightforward and provides clear visibility throughout each stage.
- \[sensitive content hidden\]	 provides exceptional support and is always responsive, knowledgeable, and helpful.
> 
> **Puntos en contra**: - The application would benefit from a direct copy-and-paste functionality to improve efficiency when transferring information.
- An edit history feature would be valuable for tracking changes and maintaining record visibility.

-----

### "Excellent Software for IT Support and services" — 5.0/5

> **Kristy** | *8 de septiembre de 2026* | Hardware informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Software package was easy to use, customizable, worth every dollar I spent on, Customer support excellent. I owned an IT consultant and inhouse computer repair shop, and this software package has help us streamline and track every repair order came in for my team. very helpful and I recommended to anyone.
> 
> **Puntos en contra**: I could use an email notification telling me that my database is properly back up on the cloud. Just to reassure and knowing that my database is properly backup so I can have a peace of mind.
> 
> Excellent product for the price. ease of use, took some time to setup and customize to your needs and to your environment, once it works you don't look back.

-----

### "Perfect solution for my PC Repair business" — 5.0/5

> **Mark** | *1 de diciembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: There's a surprising amount of depth to this software and tech support is always on hand to help out with any required customisations or assistance. 

For my needs this software covers everything I wanted and I had already tried numerous other software packages before opting for OpenRMA
> 
> **Puntos en contra**: The inventory management side is not fully functional as yet but it's still being expanded upon and improved. Some larger enterprises might find this as a negative.
> 
> I'm very happy with OpenRMA and my only regret is that I didn't implement it sooner.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/154526/openrma?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/154526/openrma)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/154526/OpenRMA/> |
| en-AE | <https://www.capterra.ae/software/154526/openrma> |
| en-AU | <https://www.capterra.com.au/software/154526/openrma> |
| en-CA | <https://www.capterra.ca/software/154526/openrma> |
| en-GB | <https://www.capterra.co.uk/software/154526/openrma> |
| en-IE | <https://www.capterra.ie/software/154526/openrma> |
| en-IL | <https://www.capterra.co.il/software/154526/openrma> |
| en-IN | <https://www.capterra.in/software/154526/openrma> |
| en-NZ | <https://www.capterra.co.nz/software/154526/openrma> |
| en-SG | <https://www.capterra.com.sg/software/154526/openrma> |
| en-ZA | <https://www.capterra.co.za/software/154526/openrma> |
| es | <https://www.capterra.es/software/154526/openrma> |
| es-AR | <https://www.capterra.com.ar/software/154526/openrma> |
| es-CL | <https://www.capterra.cl/software/154526/openrma> |
| es-CO | <https://www.capterra.co/software/154526/openrma> |
| es-CR | <https://www.capterra.co.cr/software/154526/openrma> |
| es-DO | <https://www.capterra.do/software/154526/openrma> |
| es-EC | <https://www.capterra.ec/software/154526/openrma> |
| es-MX | <https://www.capterra.mx/software/154526/openrma> |
| es-PA | <https://www.capterra.com.pa/software/154526/openrma> |
| es-PE | <https://www.capterra.pe/software/154526/openrma> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Costa Rica","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Costa Rica ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.co.cr","url":"https://www.capterra.co.cr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.cr/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"OpenRMA","description":"Computadoras y cualquier taller de reparación, software de seguimiento de reparación para computadoras, técnicos de teléfonos móviles y centros de reparación. Reparación de dispositivos móviles, seguimiento de reparación de computadoras portátiles y computadoras personales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a76b74ed-1fd3-45bf-add3-e5be93b552cb.jpeg","url":"https://www.capterra.co.cr/software/154526/openrma","@id":"https://www.capterra.co.cr/software/154526/openrma#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":22,"ratingValue":4.8},"offers":{"price":"199","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"@id":"https://www.capterra.co.cr/software/154526/openrma#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es OpenRMA?","@type":"Question","acceptedAnswer":{"text":"Computadoras y cualquier taller de reparación, software de seguimiento de reparación para computadoras, técnicos de teléfonos móviles y centros de reparación. Reparación de dispositivos móviles, seguimiento de reparación de computadoras portátiles y computadoras personales.","@type":"Answer"}},{"name":"¿Quién usa OpenRMA?","@type":"Question","acceptedAnswer":{"text":"OpenRMA fue creado para ayudar a los técnicos en los mercados de reparación, a los centros e individuos que realizan un seguimiento de las reparaciones, principalmente computadoras, teléfonos celulares, etc.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.cr/software/154526/openrma#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software para tiendas de informática","position":2,"item":"/directory/30903/computer-repair-shop/software","@type":"ListItem"},{"name":"OpenRMA","position":3,"item":"/software/154526/openrma","@type":"ListItem"}]}]}
</script>