---
description: ¿Qué piensan los usuarios de GoCardless? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GoCardless gracias a Capterra Costa Rica.
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title: GoCardless - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Procesadores de pago](/directory/30232/payment-processing/software) > [GoCardless](/software/156081/gocardless)

# GoCardless

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> Recibe el pago a tiempo, siempre, con GoCardless. Permite que las organizaciones realicen pagos recurrentes como y cuando lo deseen.
> 
> Veredicto: 88 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa GoCardless?

Todas las empresas que realizan pagos regulares o recurrentes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 88 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.9/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoCardless
- **Ubicación**: London, RU
- **Constitución**: 2011

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés, portugués
- **Países disponibles**: Alemania, Reino Unido

## Funciones

- Creación de informes/análisis
- Facturación
- Facturación recurrente y suscripciones
- Payment Gateway Integration
- Procesamiento de pagos
- Varias divisas

## Integraciones (en total: 4)

- QuickBooks Online Advanced
- Sage CRM
- Xero
- Zuora

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Procesadores de pago](https://www.capterra.co.cr/directory/30232/payment-processing/software)

## Categorías relacionadas

- [Procesadores de pago](https://www.capterra.co.cr/directory/30232/payment-processing/software)
- [Software de facturación recurrente](https://www.capterra.co.cr/directory/30927/recurring-billing/software)
- [Programas de facturación](https://www.capterra.co.cr/directory/30015/billing-and-invoicing/software)

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## Opiniones

### "GoCardless - Is a Go\!" — 5.0/5

> **Joy** | *28 de agosto de 2026* | Contabilidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very stable, easy to use, great integration with Xero Accounting. Makes creating recurring monthly invoices through Xero a breeze.
> 
> **Puntos en contra**: The Xero integration is a little tricky when a payment fails. There are a few steps you have to take to fix this within the Xero/GoCardless integration when it happens.
> 
> Overall experience is great. I've used GoCardless for years now. I'll review other payment processors, and always decide to stay with GoCardless.

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### "A useful platform for collecting payments easily." — 5.0/5

> **Emma** | *9 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: My favourite feature about GoCardless is the easy way you can collect and process payments. It captures all information required for auditing and has the option to process refunds if requested by the customer. GoCardless sends regular emails with pay-out information, including the customer detail breakdown and fee amount deducted to allow for quick reconciliation, and quickly transfers money into our bank account with no issues. GoCardless integrates with both our accounting and fundraising software, ensuring the 2 systems are synced. It has a user-friendly interface and is easy to navigate. It is cloud-based and has two-step authentication. There is no big learning curve to use GoCardless. GoCardless communicates well through regular emails.
> 
> **Puntos en contra**: The thing I like least about GoCardless is the slow customer service for when bugs arise, although I do not need to seek support often, and usually operation is smooth. Fees can also be quite high on small transactions, but all the various payment collection software we use charge fees and are similar. We also pay a monthly charge, which we do not do with our platforms. However, the benefits out-weigh the fees, and we have used GoCardless for many years. The monthly charge allows us to use our custom branding, which is a must for brand awareness.
> 
> My overall experience with GoCardless is a positive one, it is a useful platform that integrates with our systems and allows for the smooth day-to-day running of our organisation. We therefore have no plans to stop using GoCardless, even after a tech audit.

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### "Average service at a reasonable price" — 2.0/5

> **Richard** | *4 de noviembre de 2025* | Software informático | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month
> 
> **Puntos en contra**: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based.
> 
> It has been very up and down. The customer support team are genuinely helpful but it is limitations in the product offering that let them down.

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### "Overall a great company and very trustworthy" — 5.0/5

> **Cameron** | *31 de julio de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Customer support has been very helpful throughout. They provided all the information my mortgage lenders needed and helped a lot when I transitioned from St to Ltd.
> 
> **Puntos en contra**: They have been amazing. Could reduce the fees especially for longstanding members who have lots of small transactions.
> 
> GoCardless has made collecting payments simple and reliable for my business. Setup was quick, payments are automated, and support has been helpful. It saves me time every month and reduces admin work.

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### "Useful for collecting subscription payments from customers" — 4.0/5

> **Tom** | *25 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Once a customer is signed up for Direct Debit, it is easy to take payments from them. Subscriptions can be bundled into templates, and changing them is straightforward.
> 
> **Puntos en contra**: Can take a few days from the payment submission date to actually receiving the funds in your account.
> 
> Handy platform for ensuring prompt payments from customers - instead of relying on them to make manual payments. Reduces the chances of missed payments.

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## Enlaces

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