---
description: ¿Qué piensan los usuarios de HoduCC? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HoduCC gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoduCC - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

Canonical: https://www.capterra.co.cr/software/156136/hoducc

Página: 1 de 5\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/156136/hoducc?page=2)

> Ahorra tiempo, aumenta la productividad e impulsa las ventas con el software de marcador automático. Llamadas entrantes, llamadas salientes, IVR, analíticas y mucho más.
> 
> Veredicto: 95 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa HoduCC?

HoduSoft es un destacado proveedor de software de centro de contacto y atención telefónica que utilizan cientos de clientes y que ayuda a negocios de todos los tamaños.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 95 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: HoduSoft
- **Ubicación**: Ahmedabad, India
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: USD 10,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Linux (local)
- **Idiomas admitidos**: español, francés, inglés, japonés, portugués de Brasil, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 210 más

## Funciones

- Acciones activadas por evento
- CRM
- Centro de atención telefónica de llamadas entrantes
- Centro de atención telefónica de llamadas salientes
- Chatbot
- Creación de informes de llamadas
- Creación de informes/análisis
- Desvío de llamadas
- Distribución automática de llamadas
- Enrutamiento automatizado
- Enrutamiento de llamadas
- Gestión de campañas
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de contactos
- Gestión de la calidad
- Gestión de listas
- Grabación
- Grabación de llamadas
- Grabación de texto de llamada
- IVR
- Identificador de llamadas
- Integración de telefonía informática
- Interfaz de agentes
- Marcación automática
- Marcador automático
- Marcador predictivo
- Panel de comunicaciones
- Registro de llamadas
- Seguimiento de interacciones
- Supervisión de llamadas
- Transcripción de llamadas
- Transferencia de archivos

## Integraciones (en total: 6)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Programas para grabar llamadas](https://www.capterra.co.cr/directory/30533/call-recording/software)
- [Software de telemarketing](https://www.capterra.co.cr/directory/31034/telemarketing/software)
- [Software para llamadas automáticas](https://www.capterra.co.cr/directory/30999/auto-dialer/software)

## Alternativas

1. [uContact](https://www.capterra.co.cr/software/115213/ucontact) — 4.5/5 (81 reviews)
2. [Ringover](https://www.capterra.co.cr/software/169627/ringover) — 4.7/5 (865 reviews)
3. [LiveAgent](https://www.capterra.co.cr/software/102188/liveagent) — 4.7/5 (1758 reviews)
4. [CallHippo](https://www.capterra.co.cr/software/159578/callhippo) — 4.4/5 (678 reviews)
5. [NiCE CXone](https://www.capterra.co.cr/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Opiniones

### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *12 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Puntos en contra**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

-----

### "Excellent Omni Channel Contact Centre Solution" — 5.0/5

> **Ali** | *23 de junio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Having Omni channel contact centre. The platform giving the agent freedom to switch between channels and also taking breaks,
> 
> **Puntos en contra**: There could be always some improvement however nothing I can list as for now. We used custom reporting and that module fulfils our requirement for custom report
> 
> Using the new version of HoduCC for more than a year for a few project and everything went smooth so far

-----

### "HODUCC REVIEW." — 3.0/5

> **Sadat** | *13 de marzo de 2025* | Externalización/deslocalización | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: VOICE BROADCASTING AND THE A GOOD INTERFACE
> 
> **Puntos en contra**: Some of the functions stop working overtime.
> 
> the experience hasn't been bad and i can rate it 6/10

-----

### "Underrated Contact Center APP" — 5.0/5

> **James** | *23 de marzo de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What stands out most about HoduCC is its flexibility and depth as a contact center solution. It offers enterpise level features with affordability, features like skill-based routing, IVR, call recording, real-time analytics, and seamless integrations with Zoho and Salesforce, making it highly adaptable to different business needs. The multi-tenant architecture is especially valuable for scaling and managing multiple clients efficiently. I also appreciate its support for both inbound and outbound campaigns, including predictive dialing. The reporting capabilities provide actionable insights for performance optimization. Overall, HoduCC strikes a strong balance between advanced functionality and customization, making it a reliable platform for delivering efficient, data-driven customer engagement experiences.
> 
> **Puntos en contra**: The user interface, though functional, could be more intuitive and modern to improve agent and admin experience. Additionally, certain features such as advanced analytics.
> 
> My overall experience with HoduCC has been positive, especially in delivering a scalable and feature-rich contact center solution. The platform supports both inbound and outbound operations with capabilities like IVR, call routing, call recording, and real-time monitoring. Its multi-tenant architecture makes it suitable for service providers and growing businesses.

-----

### "The Mercedes Benz of Omnichannel Soutions" — 5.0/5

> **Billy** | *8 de mayo de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I loved the fact that AI has been incorporated; the sentiment analysis feature, to be specific, is a game-changer. And the pricing is just right.
> 
> **Puntos en contra**: The dashboard towards the left is a bit squeezed, giving the agent too little room to interact with the icons.
> 
> I love it overally. It is a smart solution; a Mercedes Benz at the price of a Toyota. The ease of configuration is also worth mentioning.

-----

Página: 1 de 5\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/156136/hoducc?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/156136/hoducc)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
| en-IL | <https://www.capterra.co.il/software/156136/hoducc> |
| en-IN | <https://www.capterra.in/software/156136/hoducc> |
| en-NZ | <https://www.capterra.co.nz/software/156136/hoducc> |
| en-SG | <https://www.capterra.com.sg/software/156136/hoducc> |
| en-ZA | <https://www.capterra.co.za/software/156136/hoducc> |
| es | <https://www.capterra.es/software/156136/hoducc> |
| es-AR | <https://www.capterra.com.ar/software/156136/hoducc> |
| es-CL | <https://www.capterra.cl/software/156136/hoducc> |
| es-CO | <https://www.capterra.co/software/156136/hoducc> |
| es-CR | <https://www.capterra.co.cr/software/156136/hoducc> |
| es-DO | <https://www.capterra.do/software/156136/hoducc> |
| es-EC | <https://www.capterra.ec/software/156136/hoducc> |
| es-MX | <https://www.capterra.mx/software/156136/hoducc> |
| es-PA | <https://www.capterra.com.pa/software/156136/hoducc> |
| es-PE | <https://www.capterra.pe/software/156136/hoducc> |
| fr | <https://www.capterra.fr/software/156136/hoducc> |
| fr-BE | <https://fr.capterra.be/software/156136/hoducc> |
| fr-CA | <https://fr.capterra.ca/software/156136/hoducc> |
| fr-LU | <https://www.capterra.lu/software/156136/hoducc> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Costa Rica","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Costa Rica ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.co.cr","url":"https://www.capterra.co.cr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.cr/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"HoduCC","description":"HoduCC- Contact Center Software starts with 10 seats. We install the software on customer's server. Brands like Comnet and Audioweb use HoduCC. Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. Channels: Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business, and Instagram.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/594bba83-604d-403b-8516-6758e1f00ea8.png","url":"https://www.capterra.co.cr/software/156136/hoducc","@type":"SoftwareApplication","@id":"https://www.capterra.co.cr/software/156136/hoducc#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":95,"ratingValue":4.6},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.cr/software/156136/hoducc#faqs","mainEntity":[{"name":"¿Qué es HoduCC?","@type":"Question","acceptedAnswer":{"text":"HoduCC- Contact Center Software starts with 10 seats. We install the software on customer's server. Brands like Comnet and Audioweb use HoduCC. Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. Channels: Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business, and Instagram.","@type":"Answer"}},{"name":"¿Quién usa HoduCC?","@type":"Question","acceptedAnswer":{"text":"HoduSoft es un destacado proveedor de software de centro de contacto y atención telefónica que utilizan cientos de clientes y que ayuda a negocios de todos los tamaños.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software para call center","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"HoduCC","position":3,"item":"/software/156136/hoducc","@type":"ListItem"}],"@id":"https://www.capterra.co.cr/software/156136/hoducc#breadcrumblist"}]}
</script>