--- description: ¿Qué piensan los usuarios de Equip360? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Equip360 gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Equip360 - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [Equip360](/software/159061/gensuite) # Equip360 Canonical: https://www.capterra.co.cr/software/159061/gensuite > Solución de comercio electrónico para el mercado de repuestos genéricos para fabricantes de equipos originales. > > Veredicto: 5 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 5 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Genalpha - **Ubicación**: Brookfield, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 150 000,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, polaco, portugués, vietnamita - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Argentina, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bielorrusia, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil y 174 más ## Funciones - Acceso móvil - Biblioteca de contenidos - Búsqueda/filtro - Carro de compra - Catalog Management - Categorización/Agrupación - Creación de catálogos - Creación de informes/análisis - Formas de pago - Gestión de SEO - Gestión de comercio electrónico - Gestión de contenidos - Gestión de ingresos - Gestión de la comunicación - Gestión de pedidos - Gestión de precios - Gestión de promociones - Marketing multicanal - Marketing por correo electrónico - Personalización - Renovaciones - Third-Party Integrations - Visualizaciones de producto en tiempo real ## Integraciones (en total: 12) - AutoCAD - Google Analytics 360 - Infor SyteLine Equipment Rental & Service - Intergy - JD Edwards EnterpriseOne - Kinetic - LogMeIn Rescue - Mailchimp - Oracle JDeveloper - QuickBooks Online Advanced - SAP Business One - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) ## Categorías relacionadas - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) - [Herramientas para configurar productos](https://www.capterra.co.cr/directory/30220/product-configurator/software) - [Software de comercio electrónico multicanal](https://www.capterra.co.cr/directory/31281/multi-channel-ecommerce/software) - [Software de catálogos](https://www.capterra.co.cr/directory/30062/catalog-management/software) - [Software de plataforma de comercio electrónico B2B](https://www.capterra.co.cr/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Cin7 Omni](https://www.capterra.co.cr/software/133133/cin7) — 4.3/5 (600 reviews) 2. [Sana Commerce](https://www.capterra.co.cr/software/139645/sana-commerce) — 4.6/5 (74 reviews) 3. [fabric](https://www.capterra.co.cr/software/215448/fabric) — 4.5/5 (15 reviews) 4. [All-In-One eCommerce Solution](https://www.capterra.co.cr/software/152462/mobicommerce) — 5.0/5 (2 reviews) 5. [NetSuite](https://www.capterra.co.cr/software/135757/netsuite) — 4.2/5 (2003 reviews) ## Opiniones ### "Equip your ebusiness for success\!" — 5.0/5 > **Amanda** | *23 de julio de 2020* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software has provided our customers an easy to use and stable solution with multiple efficiency tools based on their requests and navigation patterns. The customer focused and business driven development process ensures an agile and responsive platform for our customers. Strong release and responsive support teams. At launch we started with less than 15% of our customers entering orders online, today we are over 80% with increases each month. > > **Puntos en contra**: Our wish list of features to improve in our eCommerce solution stem from limitations in our ERP system. Equip has worked closely with us to address many of these limitations, yet our Kit functionality continues to be an area of focus. > > Equip has worked closely with our company to deliver a robust eCommerce channel for our customers. This platform has allowed us to grow sales with current customers and reach new customers. They have anticipated both ours and our customers needs and supported us both in implementing new features and timely solutions. Equip works closely with their clients to guide them in using eCommerce features, data analytics, and best practices to successfully market/sell their products and stay ahead of issues. The business partnership with Equip has been critical to our company's strategy plans. ----- ### "Great Experience\!" — 5.0/5 > **Jessica** | *6 de diciembre de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: From an administrator standpoint, this software is very easy to use. After speaking with many of our site users, the general consensus is that this software is easy to navigate and very user-friendly. > > **Puntos en contra**: I don't know if there is anything that qualifies as something I like least. My experience has been great all-around\! > > Everything about this software, including the GenAlpha team, has been nothing short of awesome. Equip is very user-friendly for both internal and external users. Every update brings more tools to assist the customer with searching for and purchasing parts. Changes can be easily made by an administrator, or a help ticket can be submitted with ease for more complicated changes or updates. The responsiveness of the support team is 10/10. ----- ### "Difficult to navigate" — 3.0/5 > **Debra** | *24 de junio de 2021* | Servicios financieros | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Able to pre-fill forms and retrieve client data with little effort. It is easy to sort and find my client by name. > > **Puntos en contra**: I find the program difficult to work through. It's not intuitive. Often, I get to the end of my date entry and am met with an error. I know I didn't skip any steps, but I have to click the error message to return to a screen that never showed up in the first place. > > We are forced to use this software at my company. It is supposed to make the process faster and easier, but it really takes longer than our old method. I'm sure it's a learning curve, but I'm not thrilled. ----- ### "Great Customer Support" — 4.0/5 > **AMINDA** | *15 de septiembre de 2020* | Automoción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: As an Admin of the site, I like most that I get quick resolution to my issues and concerns. I appreciate the time the developers take to listen to suggestions for improvement. I like that the developers are always improving the software to keep it current with other sites features. I like that this software interfaces well with SAP. > > **Puntos en contra**: I feel that the use of facets could be improved. I feel the challenges we have with the software stem more from our internal data, and less from the software. ----- ### "GenAlpha Review" — 4.0/5 > **Tamika** | *15 de septiembre de 2020* | Automoción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like most about the software is the ease of use. > > **Puntos en contra**: What I like least about the software is the search capability. The global search feature seems a little glitchy at times. > > My overall experience has been pleasant. The product/software works well with all of the ins and outs that the company needs. Working with the personnel has been great. They listen to the changes needed and implement those changes to best fit the companies needs. ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/159061/gensuite) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados