--- description: ¿Qué piensan los usuarios de CallHippo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CallHippo gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de reconocimiento de voz](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.co.cr/software/159578/callhippo Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/159578/callhippo?page=2) > Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones. > > Veredicto: 693 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CallHippo? CallHippo sirve en todo el mundo, proporcionando números locales y gratuitos en más de 50 países a los precios más accesibles. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 693 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CallHippo - **Ubicación**: WALNUT, EE. UU. - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: USD 0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, griego, hindi, húngaro, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita - **Países disponibles**: Albania, Alemania, Antigua y Barbuda, Argentina, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Belice, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bután, Bélgica, Camboya, Canadá, Chequia y 69 más ## Funciones - Alertas y notificaciones - CRM - Conexiones SIP - Creación de informes de llamadas - Creación de informes/análisis - De texto a voz - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento automatizado - Enrutamiento de llamadas - Entrada de teclado del teléfono - Gestión de centros de atención telefónica - Gestión de colas de espera - Gestión de contactos - Gestión de la calidad - Grabación - Grabación de llamadas - IVR - Identificador de llamadas - Informes personalizables - Integración de telefonía informática - Interfaz de agentes - Marcador automático - Mensaje de voz - Panel de actividades - Panel de comunicaciones - Personalización de la voz - Programación de rellamadas - Registro de llamadas - Supervisión de llamadas - Third-Party Integrations - VoIP ## Integraciones (en total: 20) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack - TalentLyft … y 5 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de reconocimiento de voz](https://www.capterra.co.cr/directory/30098/speech-recognition/software) ## Categorías relacionadas - [Software de reconocimiento de voz](https://www.capterra.co.cr/directory/30098/speech-recognition/software) - [Soluciones de telefonía](https://www.capterra.co.cr/directory/30084/telephony/software) - [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software) - [Sistemas IVR](https://www.capterra.co.cr/directory/30231/ivr/software) - [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software) ## Alternativas 1. [Ringover](https://www.capterra.co.cr/software/169627/ringover) — 4.7/5 (890 reviews) 2. [Nextiva](https://www.capterra.co.cr/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.capterra.co.cr/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.capterra.co.cr/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 5. [3CX](https://www.capterra.co.cr/software/158704/3cx) — 4.4/5 (468 reviews) ## Opiniones ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 de mayo de 2026* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Puntos en contra**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 de marzo de 2026* | Marketing y publicidad | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Puntos en contra**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Good platform to manage your calls" — 4.0/5 > **Shivangi** | *27 de agosto de 2026* | Aprendizaje en línea | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like user friendly interphase. Easy to make calls, see history, listen call recordings. Commercials could be better. > > **Puntos en contra**: Often it happens that sound lags at both caller and receiver's end. Resulting into unpleasant call experience. > > I recommend call hippo as a solution to anyone who is beginning to start using virtual calling assistant ----- ### "Thank you \[sensitive content hidden\]" — 3.0/5 > **mahesh** | *22 de agosto de 2026* | Ingeniería industrial o mecánica | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: call recording feature is good. Also the navigation of dashboard is comprehensive and exhaustive. > > **Puntos en contra**: poor customer service. there is no one to support once the sale is done. but before sale constant followup and after sale when asked for help they are threatening to buy more service else they will not assist > > Thank you \[sensitive content hidden\] a for going overboard and helping us with 1.5hrs of your time for me and my time resolving our issue and setting up our system that was poorly handled by your other team members. ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 de junio de 2026* | Seguros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Puntos en contra**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/159578/callhippo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/159578/callhippo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados