--- description: ¿Qué piensan los usuarios de ReputationStacker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ReputationStacker gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReputationStacker - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](/directory/30541/customer-satisfaction/software) > [ReputationStacker](/software/160682/reputationstacker) # ReputationStacker Canonical: https://www.capterra.co.cr/software/160682/reputationstacker Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/160682/reputationstacker?page=2) > Solución basada en la nube para empresas que ayuda a automatizar y administrar las reseñas de clientes online y la reputación de la marca. > > Veredicto: 57 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ReputationStacker? Diseñada para pequeñas y grandes empresas, es un software basado en la nube que ayuda a automatizar los procesos de recopilación de reseñas para una marca en diferentes sitios web. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 57 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ReputationStacker ## Contexto comercial - **Precio inicial**: USD 63,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis visual - Compartir en redes sociales - Comunicación multicanal - Creación de informes/análisis - Distribución multicanal - Encuestas y comentarios - Estructura de encuesta CES - Estructura de encuesta CSAT - Estructura de encuesta NPS - Formularios personalizables - Gestión de SEO - Gestión de campañas - Gestión de comentarios - Gestión de correo electrónico - Gestión de encuestas y sondeos - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de respuestas - Integración de redes sociales - Mensajería SMS - Modelos personalizables - Notificación de reseña de usuario - Panel de comunicaciones - Recopilación de datos multicanal - Review Sharing - Segmentación de clientes - Seguimiento de la participación - Seguimiento de palabras claves - Solicitud de reseña de usuario - Supervisión de quejas - Supervisión de reseñas - Visualización de datos - Workflow Automation ## Integraciones (en total: 1) - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas para medir la satisfacción del cliente](https://www.capterra.co.cr/directory/30541/customer-satisfaction/software) ## Categorías relacionadas - [Herramientas para medir la satisfacción del cliente](https://www.capterra.co.cr/directory/30541/customer-satisfaction/software) - [Herramientas para gestionar la reputación](https://www.capterra.co.cr/directory/30750/reputation-management/software) - [Software para gestión de reseñas](https://www.capterra.co.cr/directory/31024/review-management/software) - [Software de gestión de experiencia del cliente](https://www.capterra.co.cr/directory/30671/customer-experience/software) ## Alternativas 1. [Trustpilot](https://www.capterra.co.cr/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.capterra.co.cr/software/152997/birdeye) — 4.7/5 (705 reviews) 3. [rater8](https://www.capterra.co.cr/software/177794/rater8) — 5.0/5 (183 reviews) 4. [GiveMe5.ai](https://www.capterra.co.cr/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [pulseM](https://www.capterra.co.cr/software/1017750/pulsem) — 4.5/5 (64 reviews) ## Opiniones ### "Reputation Stacker the best in its field" — 5.0/5 > **Thomas** | *10 de enero de 2023* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale. > > **Puntos en contra**: I cannot think of anything that is missing > > Since I began using Reputation Stacker for my business and it has been such a great experience\! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty. ----- ### "ReputationStacker is the best online reputation management software I've used" — 5.0/5 > **Amanda** | *17 de julio de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I appreciated the free trial to make sure that we liked it before we committed. The ReputationStacker support team was very attentive to make sure we were set up correctly and comfortable using the system. It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to. > > **Puntos en contra**: It's not often that I don't find something to complain about with a software system, but I have no complaints with this one at all. > > ReputationStacker is the best online reputation management software I've used, and I've used a few others before including BirdEye and Podium. ReputationStacker has all of the features without the long contracts and high fees. I also like the dashboard better for managing multiple business locations. It's a better layout and saves me time. ----- ### "Not sure worth the value" — 3.0/5 > **Valerie** | *10 de septiembre de 2019* | Productos cosméticos | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Texting and email offered. > > **Puntos en contra**: Requires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected. > > Did not think it was that easy to use or understand. I decided to drop it. ----- ### "We're very happy with ReputationStacker compared to similar systems for enterprise reputation management" — 5.0/5 > **Phil** | *22 de julio de 2026* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really appreciate the review request and response automations. It makes getting reviews for our business locations very easy. The location reports are also good for seeing if anything is an issue at any of our locations. > > **Puntos en contra**: There is nothing to I can think of that is problematic or not good about it. I've never experienced errors. > > We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide. Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions. Overall we are very satisfied with ReputationStacker. ----- ### "ReputationStacker for Easy Review Collection and Follow-Up at Our Medspa Locations" — 5.0/5 > **Courtney** | *24 de junio de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It assists us in getting patients to write reviews for each of our medspa locations and it also helps us in following up with patients who didn't have a perfect experience to resolve any issues they may have. > > **Puntos en contra**: A direct Integration with our EHR would be nice. Other than that everything has been good and they are very helpful. > > I work for a chain of medspas. We use ReputationStacker to get our patients to leave reviews. It is extremely effective for gathering patient reviews and customer feedback. Additionally, we use it to follow up with patients who haven't had the best experiences. We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/160682/reputationstacker?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/160682/reputationstacker) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados