---
description: ¿Qué piensan los usuarios de Yodel? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Yodel gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yodel - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Yodel](/software/162262/yodel)

# Yodel

Canonical: https://www.capterra.co.cr/software/162262/yodel

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/162262/yodel?page=2)

> Yodel.io es un sistema telefónico que une toda tu comunicación en un solo lugar conocido por el equipo: Slack.
> 
> Veredicto: 18 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Yodel?

Útil para empresas y equipos de todos los tamaños que desean unificar su conversación telefónica en una sola herramienta.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 18 Opiniones |
| Facilidad de uso | 3.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: YodelTalk
- **Ubicación**: Vienna, Austria
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: USD 25,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Austria, Brasil, Bélgica, Canadá, Chequia, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Finlandia, Francia, Gibraltar, Grecia, Groenlandia, Hungría y 19 más

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Autorizaciones basadas en roles
- CRM
- Conexiones SIP
- Conferencias
- Controles o permisos de acceso
- Creación de informes de llamadas
- Creación de informes y estadísticas
- Creación de informes/análisis
- De texto a voz
- Desvío de llamadas
- Disposición de llamadas
- Distribución automática de llamadas
- Enrutamiento de llamadas
- Entrada de teclado del teléfono
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de contactos
- Gestión de listas de llamada
- Grabación
- Grabación de llamadas
- Grupos de llamada
- IVR
- Integración de telefonía informática
- Mensaje de voz
- Panel de comunicaciones
- Personalización de la voz
- Programación de rellamadas
- Registro de llamadas
- Seguimiento de llamadas
- Selección de llamadas
- Supervisión de llamadas
- Third-Party Integrations
- Transcripción de llamadas
- VoIP

## Integraciones (en total: 5)

- Drift
- Make
- Microsoft Teams
- Slack
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para VoIP](https://www.capterra.co.cr/directory/30940/voip/software)

## Categorías relacionadas

- [Software para VoIP](https://www.capterra.co.cr/directory/30940/voip/software)
- [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software)
- [Software para sistemas telefónicos](https://www.capterra.co.cr/directory/31101/business-phone-systems/software)
- [Software PBX en la nube](https://www.capterra.co.cr/directory/31102/cloud-pbx/software)
- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)

## Alternativas

1. [Ringover](https://www.capterra.co.cr/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Nextiva](https://www.capterra.co.cr/software/175788/nextiva) — 4.6/5 (914 reviews)
3. [3CX](https://www.capterra.co.cr/software/158704/3cx) — 4.4/5 (465 reviews)
4. [RingEX](https://www.capterra.co.cr/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [JustCall](https://www.capterra.co.cr/software/157853/justcall) — 4.1/5 (223 reviews)

## Opiniones

### "Very good phone for international numbers" — 5.0/5

> **Charles** | *5 de mayo de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It works really well. People from other countries don't even realise I'm using it. It also works very well with Slack and let's me know who called and when someone is calling from that number.
> 
> **Puntos en contra**: I can't complain. It makes call forwarding and receiving from other countries easy.
> 
> Very helpful staff and does what is promised. Once set up it's forget it and leave it and yes, it continues to work.

-----

### "A Slack-centric phone system with amazing automation features" — 4.0/5

> **Jack** | *16 de marzo de 2018* | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Yodel has some very cool features - the digital assistant can be customized to have a personalized greeting (or you can record your own), it can ask the caller for their intended department or person, and it can even answer simple questions using some integrations. These are features that I did not expect to find outside of a very expensive enterprise solution.

Running our phone system through Slack has been great for our productivity, as we're freed up from having to answer the phones without knowing who's calling (it's useful for our firm to be able to screen calls).
> 
> **Puntos en contra**: Answering/forwarding calls can be time-consuming, which is an issue when the phone is ringing. It's best to ensure you're signed into Yodel and can answer calls on your headset during business hours, but I'd really like to see a simple, in-Slack method for forwarding incoming calls to our physical phones. Yodel is working on Windows apps, so perhaps this will be more easily managed in the near future.
> 
> Yodel freed up our staff from answering our ad-hoc Google Voice system, and put it on Slack where we have most of our communication.

-----

### "Unreliable product" — 1.0/5

> **Maddy** | *13 de noviembre de 2024* | Seguridad informática y de redes | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Online dialing and sometimes less features is all you need.
> 
> **Puntos en contra**: They betrayed us. I am an early adopter; they sold a lifetime deal on AppSumo to secure funding. Now that the product has good MMR, they deleted my account, claiming I hadn't used it for the last six months, which is false. First of all, there was no condition regarding a six-month window. Secondly, I was using it, and I am not alone; they deleted the accounts of everyone I know who bought this deal.
> 
> Not so good, my account was deleted because they took advantage of our early investment in their product, and used us like tissue.

-----

### "Great product" — 4.0/5

> **Sunni** | *10 de febrero de 2022* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Easy to integrate with other systems. Fantastic customer support.
> 
> **Puntos en contra**: Mobile App not able to show caller ID. Although I've found customer service to be great, I would much rather prefer to be able to call a customer service representative and speak to someone directly.
> 
> Overall really happy and will continue using Yodel as part of our business

-----

### "Great Product, Great for working with Employees around the world" — 5.0/5

> **Daniel** | *8 de febrero de 2022* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The integration with other software such as slack makes yodel great. Additionally, it makes working with employees worldwide much easier as they can answer calls as long as they have wifi.
> 
> **Puntos en contra**: At times there is a lag on when the call comes in but I think this is more because of the internet connection rather than the system.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/162262/yodel?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/162262/yodel)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/162262/yodel> |
| de-AT | <https://www.capterra.at/software/162262/yodel> |
| de-CH | <https://www.capterra.ch/software/162262/yodel> |
| en | <https://www.capterra.com/p/162262/Yodel/> |
| en-AE | <https://www.capterra.ae/software/162262/yodel> |
| en-AU | <https://www.capterra.com.au/software/162262/yodel> |
| en-CA | <https://www.capterra.ca/software/162262/yodel> |
| en-GB | <https://www.capterra.co.uk/software/162262/yodel> |
| en-IE | <https://www.capterra.ie/software/162262/yodel> |
| en-IL | <https://www.capterra.co.il/software/162262/yodel> |
| en-IN | <https://www.capterra.in/software/162262/yodel> |
| en-NZ | <https://www.capterra.co.nz/software/162262/yodel> |
| en-SG | <https://www.capterra.com.sg/software/162262/yodel> |
| en-ZA | <https://www.capterra.co.za/software/162262/yodel> |
| es | <https://www.capterra.es/software/162262/yodel> |
| es-AR | <https://www.capterra.com.ar/software/162262/yodel> |
| es-CL | <https://www.capterra.cl/software/162262/yodel> |
| es-CO | <https://www.capterra.co/software/162262/yodel> |
| es-CR | <https://www.capterra.co.cr/software/162262/yodel> |
| es-DO | <https://www.capterra.do/software/162262/yodel> |
| es-EC | <https://www.capterra.ec/software/162262/yodel> |
| es-MX | <https://www.capterra.mx/software/162262/yodel> |
| es-PA | <https://www.capterra.com.pa/software/162262/yodel> |
| es-PE | <https://www.capterra.pe/software/162262/yodel> |
| fr | <https://www.capterra.fr/software/162262/yodel> |
| fr-BE | <https://fr.capterra.be/software/162262/yodel> |
| fr-CA | <https://fr.capterra.ca/software/162262/yodel> |
| fr-LU | <https://www.capterra.lu/software/162262/yodel> |
| it | <https://www.capterra.it/software/162262/yodel> |
| nl | <https://www.capterra.nl/software/162262/yodel> |
| nl-BE | <https://www.capterra.be/software/162262/yodel> |
| pt | <https://www.capterra.com.br/software/162262/yodel> |
| pt-PT | <https://www.capterra.pt/software/162262/yodel> |
| sv | <https://www.capterra.se/software/162262/yodel> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Costa Rica","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Costa Rica ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.co.cr","url":"https://www.capterra.co.cr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.cr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Yodel","description":"Yodel.io es un excelente sistema de telefonía empresarial basado en la nube. Disfruta de las funciones, la flexibilidad y la fiabilidad de los sistemas telefónicos virtuales, sin complicaciones. Se integra fácilmente con las herramientas que tu equipo ya usa, como Slack, y puede conectarse a teléfonos SIP (protocolo de inicio de sesión, por sus siglas en inglés) de hardware. Yodel.io es una solución perfecta para equipos.  Ofrece prueba gratis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5aef7bf7-d1b9-4d4e-8cd8-066700cd8fa9.png","url":"https://www.capterra.co.cr/software/162262/yodel","@id":"https://www.capterra.co.cr/software/162262/yodel#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":18},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.cr/software/162262/yodel#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es Yodel?","@type":"Question","acceptedAnswer":{"text":"Yodel.io es un excelente sistema de telefonía empresarial basado en la nube. Disfruta de las funciones, la flexibilidad y la fiabilidad de los sistemas telefónicos virtuales, sin complicaciones. Se integra fácilmente con las herramientas que tu equipo ya usa, como Slack, y puede conectarse a teléfonos SIP (protocolo de inicio de sesión, por sus siglas en inglés) de hardware. Yodel.io es una solución perfecta para equipos.Ofrece prueba gratis.","@type":"Answer"}},{"name":"¿Quién usa Yodel?","@type":"Question","acceptedAnswer":{"text":"Útil para empresas y equipos de todos los tamaños que desean unificar su conversación telefónica en una sola herramienta.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.cr/software/162262/yodel#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software para VoIP","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"Yodel","position":3,"item":"/software/162262/yodel","@type":"ListItem"}]}]}
</script>