--- description: ¿Qué piensan los usuarios de Business VoiceEdge? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Business VoiceEdge gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business VoiceEdge - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge) # Business VoiceEdge Canonical: https://www.capterra.co.cr/software/163406/business-voiceedge Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/163406/business-voiceedge?page=2) > Solución PBX que ayuda a pequeñas y medianas empresas a realizar llamadas usando un número de teléfono comercial en ubicaciones remotas. > > Veredicto: 52 usuarios lo han valorado con **2.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Business VoiceEdge? Solución PBX basada en la nube que ayuda a pequeñas y medianas empresas a realizar llamadas usando un número de teléfono comercial en ubicaciones remotas. Ofrece funciones de enrutamiento de llamadas, audioconferencia y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **2.8/5** | 52 Opiniones | | Facilidad de uso | 2.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.6/5 | Basado en las opiniones generales | | Funciones | 2.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Comcast - **Ubicación**: Philadelphia, EE. UU. ## Contexto comercial - **Precio inicial**: USD 29,95 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Conexiones SIP - Enrutamiento de llamadas - Gestión de centros de atención telefónica - Grabación de llamadas - IVR - Selección de llamadas - Supervisión de llamadas ## Categoría - [Software para VoIP](https://www.capterra.co.cr/directory/30940/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.capterra.co.cr/directory/30940/voip/software) - [Soluciones para comunicaciones unificadas](https://www.capterra.co.cr/directory/31035/unified-communications/software) ## Alternativas 1. [Weave](https://www.capterra.co.cr/software/141842/weave) — 4.3/5 (672 reviews) 2. [Dialpad](https://www.capterra.co.cr/software/190976/dialpad-sell) — 4.2/5 (569 reviews) 3. [Aircall](https://www.capterra.co.cr/software/144486/aircall) — 4.2/5 (461 reviews) 4. [CloudTalk](https://www.capterra.co.cr/software/182004/cloudtalk) — 4.4/5 (269 reviews) 5. [Phone.com](https://www.capterra.co.cr/software/147610/phone-com) — 3.6/5 (72 reviews) ## Opiniones ### "Great phone system" — 4.0/5 > **Emily** | *29 de mayo de 2018* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system. > > **Puntos en contra**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time. ----- ### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5 > **Adriana** | *25 de junio de 2018* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love that we are able to set up different options for when our business is closed or for holidays. > > **Puntos en contra**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year. > > This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc. ----- ### "Not A Great VOIP option for the Money" — 3.0/5 > **Chris** | *26 de marzo de 2019* | Maquinaria | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The only thing I like about this software is that once it is fully configured it is pretty much set it and forget it. > > **Puntos en contra**: This list is long; For starters not allowing IT to fully control the phone is absurd. Working in IT I need to sit on their phone with the support to do the most basic things, like rebooting a phone REMOTELY\! The response i received from a Support Rep was due to some IT admins screwing phones up in their company and calling for help was too much for Comcast to try and troubleshoot so they lock everyone out of remote accessing the phones. Next on the list is business hours scheduling. It is just very confusing and their was no documentation on configuring it in the admin guide or training before implementing. One final con that makes me regret this software is the lack of features and things you can do in other Vendors. Ring Central for instance allows IT to order a phone and pay through the portal and get invoiced after the phone is received without calling and waiting to speak to a representative. This you have to call the 888 number and verify your account then tell them you need a new seat one and give them all the user detail and then you wait 10 or more days to receive the phone and have the user created. > > I would not recommend this to anyone even being a customer personal of Comcast for over 5 years this program needs to be reworked and not every IT department should be penalized over some other admins making mistakes on their configurations. ----- ### "Very fast and at a good price\!" — 5.0/5 > **Hillary** | *4 de diciembre de 2018* | Propiedad inmobiliaria comercial | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\! > > **Puntos en contra**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\! > > It was efficient, quick, and easy to use\! I am happy to pay the price for it. ----- ### "Cloud Hosted SIP made easy" — 5.0/5 > **Lucas** | *25 de enero de 2019* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The best thing with VoiceEdge is no equipment to maintain or worry about > > **Puntos en contra**: The sales people have a tendency to overstate what their product is capable of without confirming with the actual engineers.... > > We decided to implement VoiceEdge in our corporate office and c-stores. It's very convenient for the stores to just be able to dial an extension and reach the corporate office ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/163406/business-voiceedge?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/163406/business-voiceedge) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados