--- description: ¿Qué piensan los usuarios de Mailtrack? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mailtrack gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailtrack - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de email tracking](/directory/31325/email-tracking/software) > [Mailtrack](/software/164512/mailtrack) # Mailtrack Canonical: https://www.capterra.co.cr/software/164512/mailtrack Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/164512/mailtrack?page=2) > El rastreador de emails original para Gmail. Confirmaciones de lectura gratis: quién abrió tu email, cuándo y cuántas veces. > > Veredicto: 227 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Mailtrack? Comerciales, recruiters, agencias, consultores y equipos pequeños que envían emails importantes desde Gmail y necesitan saber si se han leído antes de hacer seguimiento. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 227 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Mailsuite - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: USD 2,99 - **Modelo de precios**: (versión gratuita disponible) - **Detalles de precios**: Puedes empezar con la versión gratuita, pero te recomendamos nuestros planes premium de 59 y 120. - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, chino, coreano, español, francés, griego, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, rumano, ruso, vietnamita - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Acciones activadas por evento - Análisis de campañas - Creación de informes/análisis - Gestión de contactos - Gestión de correo electrónico - Gestión de equipo - Gestión de suscriptores - Mobile Optimization - Plantillas de correo electrónico - Programación de campañas - Real-Time Notifications - Seguimiento de clics - Seguimiento por correo electrónico ## Integraciones (en total: 1) - Gmail ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Herramientas de email tracking](https://www.capterra.co.cr/directory/31325/email-tracking/software) ## Categorías relacionadas - [Herramientas de email tracking](https://www.capterra.co.cr/directory/31325/email-tracking/software) - [Herramientas de email marketing](https://www.capterra.co.cr/directory/30013/email-marketing/software) ## Alternativas 1. [GMass](https://www.capterra.co.cr/software/168452/gmass) — 4.8/5 (1423 reviews) 2. [MailerLite](https://www.capterra.co.cr/software/136603/mailerlite) — 4.7/5 (2324 reviews) 3. [Constant Contact](https://www.capterra.co.cr/software/31898/constant-contact) — 4.3/5 (2953 reviews) 4. [iContact](https://www.capterra.co.cr/software/31513/icontact) — 4.5/5 (604 reviews) 5. [Zoho Campaigns](https://www.capterra.co.cr/software/147812/zoho-campaigns) — 4.3/5 (317 reviews) ## Opiniones ### "easy and simple tracking of the email opening" — 5.0/5 > **Devis** | *23 de julio de 2022* | Seguros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell > > **Puntos en contra**: it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store > > the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone\!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office ----- ### "Confirmation Message Needed for Accidental Unsubscribes\!" — 4.0/5 > **Chasya** | *22 de julio de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really loved Mailsuite, it helps to show how many people are opening our nonprofit org's newsletter. The tracking is very helpful and we appreciate it being free since we are limited on funds. I would have given 5 stars had it not been for one silly issue that could very easily be fixed: A simple confirmation message when someone accidentally hits "unsubscribe", so it can be undone\! > > **Puntos en contra**: There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link\! That link is far too close to the X to "remove unsubscribe once". Since we already have the unsubscribe feature built into our Google Workspace for Nonprofits, we don't need two unsubscribes, so I have always just clicked the X link for remove once when sending out mass emails to our newsletter group. Well, apparently I clicked too close to the Unsubscribe and it unsubscribed our admin account and I could not even send an email to our group. I had to remove Mailsuite\! I didn't even know it had happened until I suddenly got an error message saying our admin account had unsubscribed from its own emails. > > Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting unsubscribe, I had to remove it. This problem could easily be fixed with a simple confirmation CTA message, just like when you go to delete a computer file. Just ask, "ARE YOU SURE?" That way, we wouldn't accidently be able to unsubscribe. Please, please, please fix this\! ----- ### "Do not use" — 1.0/5 > **Usuario verificado** | *3 de octubre de 2023* | Servicios jurídicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was great while it worked. It was lovely to see who had read emails. > > **Puntos en contra**: Mailtrack had what they called a server issue. Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our drafts. So Mailtrack somehow deleted these emails. All had to be done and resent. > > Mailtrack cost us thousands of dollars in lost productivity and their response was "Sorry about that". They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them at the time). ----- ### "Satisfactory but simple product" — 5.0/5 > **Kim** | *14 de julio de 2022* | Práctica de la abogacía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Price is always high on my list, mailtrack has a free version and the paid version is reasonable\! I love that Mailtrack is easy to use even for beginner or intermediate experience levels. I like the notifications and reporting, it helps us understand how recieptients engage with our email marketing, newsletter, events, or even just typical emails. Mailtrack has been rather dependable and I have not experienced any technical issues or malfunctions which is great\! Mailtrack has been helpful with our email communication all around and especially anything marketing related. > > **Puntos en contra**: I do not like the limited amount of templates and customization. I do not like the lack of available features. Mailtrack does not notify you when an email has been forwarded and it does not include extra data like how many times an email was opened. Another issue is that it only works with Gmail and it isn't necessarily mobile friendly. > > My overall experience has been pleasant and satisfactory. Mailtrack is a great (but simple) tool for email tracking. It has helped with our email communication and it has been a reliable product. It has a free version and affordable paid version. As a law firm, sometimes we just need to know if a person has opened any of our emails at all and Mailtrack has served that purpose quite well. We don't necessarily need the extras but they're still nice to have. ----- ### "MailTrack is a Low-Overhead, Complete Mail-tracking Solution" — 5.0/5 > **Usuario verificado** | *6 de agosto de 2021* | Educación superior | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have run numerous email promotional campaigns for product launches (music, books) over the years and MailTrack is by far the simplest mail tracker I've used. It used to be that I'd send out emails wondering if they were ever getting opened, but MailTrack alleviates that concern. I now know when my emails are opened and links are clicked. This allows me to follow up accordingly to achieve even greater response to my campaigns. Moreover, MailTrack features an easy Gmail integration plugin that enables easy monitoring from within my mail client of choice. I did pay to upgrade to the premium version in order to remove the "sent by MailTrack" branding that would otherwise appear. > > **Puntos en contra**: The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes when I send email to certain domains. I've found that institutional/organizational email addresses are much more likely to alert users to the fact that their emails are being tracked, but I imagine this is the case with all image-based mail trackers. Further, some of those mail servers forward and display emails to end users in a way that makes it appear as if an email has been opened far more times than it ever actually is (one particular email registered over 100 opens without a response). These complaints are fairly minor though--MailTrack largely functions as advertised. > > My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater level of engagement with my targeted emails than I ever have before. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/164512/mailtrack?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/164512/mailtrack) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados