--- description: ¿Qué piensan los usuarios de Zipwhip? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zipwhip gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://www.capterra.co.cr/software/165106/zipwhip Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/165106/zipwhip?page=2) > Permite a las empresas enviar mensajes de texto a sus clientes usando sus líneas fijas, VoIP y números gratuitos existentes. > > Veredicto: 119 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Zipwhip? Empresas de todos los tamaños. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 119 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Twilio - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2008 ## Contexto comercial - **Precio inicial**: USD 19,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Creación de informes/análisis - Envío masivo de mensajes de texto - Gestión de contactos - Mensajería bidireccional - Mensajería planificada - Personalización de mensajes - Respuestas automáticas ## Opciones de asistencia - Chat ## Categoría - [Software para envío de SMS](https://www.capterra.co.cr/directory/30842/sms-marketing/software) ## Alternativas 1. [Clearstream](https://www.capterra.co.cr/software/158103/clearstream) — 4.8/5 (694 reviews) 2. [SlickText](https://www.capterra.co.cr/software/155430/slicktext-com) — 4.8/5 (269 reviews) 3. [LabsMobile](https://www.capterra.co.cr/software/1075625/LabsMobile) — 4.8/5 (50 reviews) 4. [EZ Texting](https://www.capterra.co.cr/software/145848/ez-texting) — 4.5/5 (273 reviews) 5. [Twilio](https://www.capterra.co.cr/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) ## Opiniones ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25 de julio de 2018* | Propiedad inmobiliaria > > **Puntos a favor**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Puntos en contra**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25 de noviembre de 2019* | Construcción | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Puntos en contra**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6 de septiembre de 2019* | Automoción | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The ease of use and simplicity of getting your company line the ability to text. > > **Puntos en contra**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14 de junio de 2022* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Puntos en contra**: I wish there was RCS integration. I wish there was a location request feature ----- ### "Exactly what I was looking for" — 5.0/5 > **Shawn** | *12 de noviembre de 2020* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Simplicity and integration with Zoho CRM. At first the integration didn't work perfectly as it would only sync messages with contact records and not lead records but after some back and forth they updated the integration and now it works perfectly. > > **Puntos en contra**: There are a few features I'd like to see like pulling in additional merge fields from my crm to use in messages but outside of that I love it > > Overall their support is not perfect but very good, most other companies just blow off your request to fix something and at first I thought zipwhip was doing the same but they actually followed through and fixed their app/integration with zoho perfectly. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/165106/zipwhip?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/165106/zipwhip) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados