---
description: ¿Qué piensan los usuarios de WidePoint? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de WidePoint gracias a Capterra Costa Rica.
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title: WidePoint - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de gastos de telecomunicaciones](/directory/30112/telecom-expense-management/software) > [WidePoint](/software/171898/widepoint)

# WidePoint

Canonical: https://www.capterra.co.cr/software/171898/widepoint

> WidePoint ofrece una solución de TEM/TLM personalizada para consolidar y administrar inventarios inalámbricos y de conexión por cable, servicios y gastos.
> 
> Veredicto: 4 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa WidePoint?

WidePoint es el proveedor líder de soluciones de TEM/TLM en el sector público de EE. UU. WidePoint también sirve a empresas globales e internacionales y a empresas de la lista Fortune 100 en una variedad de sectores.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **5.0/5** | 4 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: WidePoint Solutions
- **Ubicación**: McLean, EE. UU.
- **Constitución**: 1999

## Contexto comercial

- **Precio inicial**: USD 1 000,00
- **Público objetivo**: 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Asignación de costes internos
- Compatibilidad de líneas fijas
- Compatibilidad de líneas móviles
- Creación de informes y estadísticas
- Facturación
- Facturación de datos
- Facturación de servicios de voz
- Gestión de adquisiciones
- Gestión de auditorías
- Gestión de inventarios
- Move/Add/Change Options
- Negociación de contratos
- Presupuestos/previsiones
- Seguimiento de gastos
- Seguimiento de llamadas de cobro invertido
- Seguimiento/Análisis de uso

## Integraciones (en total: 1)

- ServiceNow

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de gestión de gastos de telecomunicaciones](https://www.capterra.co.cr/directory/30112/telecom-expense-management/software)

## Categorías relacionadas

- [Software de gestión de gastos de telecomunicaciones](https://www.capterra.co.cr/directory/30112/telecom-expense-management/software)
- [Software de gestión de costes de redes inalámbricas](https://www.capterra.co.cr/directory/30621/wireless-expense-management/software)

## Alternativas

1. [Microcall](https://www.capterra.co.cr/software/128915/microcall) — 4.6/5 (18 reviews)
2. [Motus](https://www.capterra.co.cr/software/149114/motus) — 4.7/5 (472 reviews)
3. [Clearview](https://www.capterra.co.cr/software/102858/clearview) — 4.8/5 (13 reviews)
4. [SpikeFli Analytics](https://www.capterra.co.cr/software/150641/telecom-analytics) — 4.6/5 (23 reviews)
5. [brightfin](https://www.capterra.co.cr/software/154069/mobilitycentral) — 4.7/5 (36 reviews)

## Opiniones

### "Services Provider - WIDEPOINT" — 5.0/5

> **Usuario verificado** | *22 de abril de 2020* | Telecomunicaciones | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Vendor has been very flexible to meet our needs and address any concerns we have.
> 
> **Puntos en contra**: No issues with working with Widepoint. Long term partner not looking to change vendors.
> 
> My experience has been very positive.  Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.

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### "WidePoint  - Wireless TEM Services (Telecommunications Expense Management)" — 5.0/5

> **Tim** | *14 de julio de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk.  Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting \& Analysis, Dispute Recovery, Procurement services, Help Desk \& Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal.
> 
> **Puntos en contra**: N/A.  Online portal software performed very well.
> 
> Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services.  Great customer support from the helpdesk and management.  Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.).  While also providing excellent cellular cost savings and billing support.  Supported approx. 23,000 devices for the Corps of Engineers.

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### "Widpoint for a Wide review." — 5.0/5

> **Stacey** | *30 de enero de 2026* | Productos cosméticos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: In software get solid marks from users mostly 4-5 stars in customer reviews on sites like G2 software advice and trust radius around 710s there  Wide point gets solid marks mostly 4-5 stars positive vibes all around from users on G2 software advice trust radius what people like most total control over telecom spend centralizes it all cuts costs fast.
> 
> **Puntos en contra**: Reviews G2 captera ETC the main gripes are pretty mild since most folks give it high marks least liked things like advanced analytics or extra modules cost more to unlock overall still  Savings and support outweigh it.
> 
> WidePoint  was slow like this it was solid Easy to use When gave full visibility Saved real money,and support with quick and was actually helpful.

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### "CDL" — 5.0/5

> **Robert** | *23 de abril de 2020* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Communication from the team is great and they have the information needed.
> 
> **Puntos en contra**: Having to run full reports to get report data
> 
> Working with the team is great. They always have the information I need.

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/171898/widepoint)

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