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¿Qué es Teramind?

Teramind proporciona un enfoque de seguridad centrado en el usuario para supervisar el comportamiento del PC del empleado. Este software agiliza la recolección de datos de los empleados para identificar actividades sospechosas, detectar posibles amenazas, supervisar la eficiencia de los empleados y garantizar el cumplimiento con el sector. Ayuda a reducir los incidentes de seguridad al proporcionar acceso en tiempo real a las actividades de los usuarios mediante alertas, advertencias, redirecciones y bloqueos de usuarios, para hacer que tu negocio funcione de la manera más eficiente y segura posible.

¿Quién usa Teramind?

Organizaciones de todos los tamaños y sectores de todo tipo usan Teramind para la supervisión de empleados, desde las tiendas con 5 empleados hasta las grandes organizaciones gubernamentales. Esta solución está disponible tanto en la nube como a nivel local.

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Teramind

Teramind

4,6 (86)
USD 10,00
mes
Versión gratuita
Prueba gratuita
125
8
4,4 (86)
4,1 (86)
4,5 (86)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
No se han encontrado precios
Versión gratuita
Prueba gratuita
117
35
4,4 (1 480)
4,5 (1 480)
4,5 (1 480)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Teramind

Evaluación media

En general
4,6
Facilidad de uso
4,4
Atención al cliente
4,5
Funcionalidades
4,5
Relación calidad-precio
4,1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontrar opiniones por puntuación

5
72%
4
21%
3
6%
2
1%
Brandon
Brandon
Founder en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfection for a virtual company

5,0 hace 6 años

Comentarios: Improved overall company security and employee performance.

Puntos a favor:

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it!

Contras:

When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Respuesta de Teramind

hace 6 años

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Rony
Accounts Manager en Emiratos Árabes Unidos
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Unmatched Employee Monitoring Software

5,0 el año pasado

Comentarios: My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment.

Puntos a favor:

Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring.

Contras:

While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement.

William
Founder en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Inept Support

3,0 hace 4 años

Comentarios: The customer experience has been poor.

Puntos a favor:

The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.

Contras:

Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Iris
File Review Manager en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Terrific Time Tracker

4,0 hace 4 años

Comentarios: Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Puntos a favor:

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Contras:

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Respuesta de Teramind

hace 3 años

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Todd
IT Director en EE. UU.
Ingeniería civil, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

An awesome solution for monitoring behavior and productivity

5,0 el año pasado

Comentarios: Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program!

Puntos a favor:

The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.

Contras:

This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.