--- description: ¿Qué piensan los usuarios de Teramind? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Teramind gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teramind - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de análisis para recursos humanos](/directory/31064/hr-analytics/software) > [Teramind](/software/172645/teramind) # Teramind Canonical: https://www.capterra.co.cr/software/172645/teramind Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/172645/teramind?page=2) > Realiza la prueba gratis para ver de qué hablan todos los rumores. La supervisión de la actividad del usuario y la prevención del robo de datos se vuelven mucho más fáciles con Teramind. > > Veredicto: 107 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Teramind? Organizaciones de todos los tamaños y sectores de todo tipo usan Teramind para la supervisión de empleados, desde las tiendas con 5 empleados hasta las grandes organizaciones gubernamentales. Esta solución está disponible tanto en la nube como a nivel local. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 107 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Teramind - **Ubicación**: Aventura, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 14,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino, chino tradicional, coreano, español, hebreo, inglés, japonés, portugués, ruso, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 205 más ## Funciones - Acceso móvil - Alertas y notificaciones - Análisis de productividad - Análisis predictivo - Autenticación multifactor - Base de datos de empleados - Búsqueda/filtro - Chat en vivo - Conectores de datos - Controles o permisos de acceso - Creación de informes de incidentes - Creación de informes y estadísticas - Creación de informes/análisis - Detección de Anomalías/Malware - Evaluación de riesgo - Gestión de acceso - Gestión de credenciales - Gestión de empleados - Gestión de implementación - Gestión de la conformidad - Gestión de sesión de usuario - Gestión de tareas - Historial de navegación - Horas facturables y no facturables - Importación y exportación de datos - Lista blanca/negra - Monitoreo continuo - Métricas de rendimiento - Panel de comunicaciones - Para MSPs (Proveedores de servicios gestionados) - Planificación de personal - Real-Time Data - Real-Time Monitoring - Registro de actividad de la pantalla - Registro de pulsación de teclas - Registro único - Registros de eventos - Respuesta a amenazas - Risk Analysis - Seguimiento de actividades - Seguimiento de horas de proyecto - Seguimiento de la asistencia - Seguimiento de tarea/proyecto - Seguimiento de ubicación - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Software de asistencia remota - Supervisión KPI - Supervisión de la actividad de los empleados - Visualización de datos … y 21 características más ## Integraciones (en total: 6) - Basecamp - Jira - LogRhythm SIEM - Redmine - Trello - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de análisis para recursos humanos](https://www.capterra.co.cr/directory/31064/hr-analytics/software) ## Categorías relacionadas - [Software de análisis para recursos humanos](https://www.capterra.co.cr/directory/31064/hr-analytics/software) - [Software para monitorear empleados](https://www.capterra.co.cr/directory/31087/employee-monitoring/software) - [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software) - [Software para monitorización y gestión remota](https://www.capterra.co.cr/directory/31715/remote-monitoring-and-management-software/software) - [Herramientas de data governance](https://www.capterra.co.cr/directory/30854/data-governance/software) ## Alternativas 1. [DeskTime](https://www.capterra.co.cr/software/168660/desktime) — 4.5/5 (526 reviews) 2. [WebWork Time Tracker](https://www.capterra.co.cr/software/151338/webwork-time-tracker) — 4.6/5 (628 reviews) 3. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5316 reviews) 4. [Clockify](https://www.capterra.co.cr/software/169607/clockify) — 4.8/5 (9270 reviews) 5. [Insightful](https://www.capterra.co.cr/software/142813/Insightful) — 4.8/5 (253 reviews) ## Opiniones ### "Perfection for a virtual company" — 5.0/5 > **Brandon** | *30 de enero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it\! > > **Puntos en contra**: When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device. > > Improved overall company security and employee performance. ----- ### "Great productivity booster" — 5.0/5 > **Esty** | *7 de febrero de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: You can select invisible installation or visible, depending on your needs. You can see the employees' screens in real time. > > **Puntos en contra**: It's pretty expensive, and for more monitoring options you have to pay even more. ----- ### "Teramind honest review" — 2.0/5 > **Usuario verificado** | *19 de octubre de 2023* | Construcción | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Lots of features, security features, screen recording > > **Puntos en contra**: Bad UI, not flexible, bad customer support, lots of features I don't need etc. ----- ### "Teramind is worth the time and cost." — 5.0/5 > **Shannon** | *22 de julio de 2026* | Petróleo y energía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Teramind is easy to use and the customer support is superb. I did weekly trainings with my representative to learn the different reports and make the tracking of time and productivity easier. > > **Puntos en contra**: I don't have anything at this point that is a con for me. The reports were a learning curve, but once you get the process it is much easier. > > I like how easy Teramind is to get hours tracking all in one spot along with productivity. I would recommend Teramind. ----- ### "Unmatched Employee Monitoring Software" — 5.0/5 > **Rony** | *23 de junio de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring. > > **Puntos en contra**: While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement. > > My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/172645/teramind?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/172645/teramind) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados