--- description: ¿Qué piensan los usuarios de Campspot? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Campspot gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Campspot - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para campings](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot) # Campspot Canonical: https://www.capterra.co.cr/software/176517/campspot Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/176517/campspot?page=2) > Potente sistema de gestión de reservas de campamentos y parques para autocaravanas. Incluye funciones de aumento de ingresos y asistencia al cliente de alto nivel. > > Veredicto: 89 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Campspot? Este software posibilita la asociación con parques de autocaravanas, áreas de para campings familiares, resorts, grupos de múltiples propiedades, festivales, parques municipales y condales, ferias, puertos deportivos y más en Estados Unidos y Canadá. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 89 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Rezplot Systems - **Ubicación**: Grand Rapids, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Asistencia al cliente - Creación de informes/análisis - Facturación a proveedores de agua/gas/electricidad - Gestión de calendarios - Gestión de empleados - Gestión de reservas - Gestión de reservas de camping - Mapas de sitio - Procesamiento de pagos - Punto de venta (POS) - Registro de entrada y salida de huéspedes - Reserva en línea - Reservas de grupo - Reservas online ## Integraciones (en total: 8) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para campings](https://www.capterra.co.cr/directory/31059/campground-management/software) ## Categorías relacionadas - [Software para campings](https://www.capterra.co.cr/directory/31059/campground-management/software) - [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software) ## Alternativas 1. [Guesty](https://www.capterra.co.cr/software/159377/guesty) — 4.4/5 (473 reviews) 2. [WebRezPro](https://www.capterra.co.cr/software/113348/webrezpro) — 4.6/5 (217 reviews) 3. [Park With Us](https://www.capterra.co.cr/software/1029550/park) — 4.9/5 (25 reviews) 4. [Newbook](https://www.capterra.co.cr/software/144942/newbook) — 4.5/5 (46 reviews) 5. [ResNexus](https://www.capterra.co.cr/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Opiniones ### "Easy to use, maximizes profits, and is backed by the best customer support. What could be better?" — 5.0/5 > **Usuario verificado** | *23 de agosto de 2018* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: -This system is so intuitive and easy to use, and I keep learning more features every time I use it. -Very clean and visually appealing. -All of the reporting is incredibly helpful and provides so much insight to our bookings. -Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile. -The reservations grid automatically optimizes bookings to maximize revenue. -The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue. -A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items. -Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features. -Been a fantastic experience so far, and our park employees have had great experiences with the system. > > **Puntos en contra**: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful. ----- ### "Easy to use system" — 5.0/5 > **Grant** | *24 de octubre de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Campspot offers an excellent interface for guests to make online reservations with ease. The system also allows guests to select extra items prior to finishing their reservation. > > **Puntos en contra**: Would be great to see an interface that allowed rates to be more easily updated. The current csv process is cumbersome \& sometimes it takes a few attempts to get it right. > > Campspot is an excellent program \& the support staff are top notch. ----- ### "Unfortunately would not recommend." — 2.0/5 > **Wendy** | *19 de septiembre de 2024* | Servicios e instalaciones recreativas | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The zip code finder and I honestly can’t think of anything else. > > **Puntos en contra**: The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left. > > Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year). ----- ### "Customer support is AMAZING and worth 10 stars\!" — 5.0/5 > **Kim** | *24 de mayo de 2021* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Our RV park was looking for a program with real time reservation capabilities. Campspot has this plus so much more\! The set up process was very easy, and I felt like at any time I could contact my customer support rep, \[SENSITIVE CONTENT HIDDEN\], and she would either walk me through my questions, or just fix what was on my list. I think that the pricing is more than fair-charged for online reservations only. I like that I can set rules for reservations and pricing, and that it helps with exceptions pretty well. We have a small POS offering, and I think that system works well, but also see that it would work well for larger or multi-location stations as well. > > **Puntos en contra**: I feel extended stay reservations(not seasonal) can be a bit cumbersome when the guest doesn't know the exact length of stay. Moving reservations can be very multi-step if you are just trying to trade 2 spots. I wish it kept track of last discount used, so you could verify if same, not have to ask each time like a repeat guest is not remembered. Not crazy about Card Connect, their required credit card processor. For as amazing as Campspot customer service is, Card Connect is at the opposite end of the spectrum. Wish we could use the processor of our choice. > > Far and wide our experience with Campspot has been amazing\! We have increased with online bookings, and utilizing the deposit required feature for bookings, have drastically cut down on no-shows and lost revenue. Again, the customer service department is the best I have ever worked with across several business entities. Reporting is very good and diverse. Definitely recommend and champion Campspot within industry contacts and groups. ----- ### "Try it\! It is fantastic" — 5.0/5 > **Mitch** | *1 de octubre de 2021* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The transition between systems was seamless. Campspot did all the work\! And they did it very fast. The best feature for us is the online reservations. We have tripled the number of online reservations that we get because of campspot\! The free POS is great too\! Training new employees is easier than ever before. Setup was easy and very customizable\! > > **Puntos en contra**: As management, there is nothing I don't like about the system. We made more money this year than ever before and a huge part of that was campspot. Less people answering phone calls because everyone made their reservations online, saved us so much time and money. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/176517/campspot?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/176517/campspot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados