--- description: ¿Qué piensan los usuarios de Prestavi? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Prestavi gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prestavi - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de procesos](/directory/30010/business-process-management/software) > [Prestavi](/software/177113/prestavi) # Prestavi Canonical: https://www.capterra.co.cr/software/177113/prestavi Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/177113/prestavi?page=2) > Agiliza procesos y tareas con flujos de trabajo interactivos. Elimina las conjeturas de tu trabajo y traza un camino claro hacia el éxito. > > Veredicto: 15 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Prestavi? Centros de atención telefónica, servicios de contestador de llamadas, equipos de ventas, equipos de asistencia al cliente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 15 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Prestavi - **Ubicación**: Camas, EE. UU. - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: USD 20,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Benín y 189 más ## Funciones - Arrastrar y soltar - Automatización de procesos empresariales - Autorizaciones basadas en roles - Búsqueda/filtro - Configuración de flujos de trabajo - Control de procesos de aprobación - Controles o permisos de acceso - Creación de informes/análisis - Diseño y modelado del proceso - Editor gráfico del flujo de trabajo - Formularios personalizables - Gestión de flujos de trabajo - Gestión de formularios - Gestión de tareas - Herramientas de colaboración - Seguimiento del avance - Sin código - Third-Party Integrations ## Opciones de asistencia - E-mail/Help Desk ## Categoría - [Software de gestión de procesos](https://www.capterra.co.cr/directory/30010/business-process-management/software) ## Categorías relacionadas - [Software de gestión de procesos](https://www.capterra.co.cr/directory/30010/business-process-management/software) - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co.cr/directory/30091/workflow-management/software) - [Software de productividad](https://www.capterra.co.cr/directory/30968/productivity/software) - [Software para plataformas sin código](https://www.capterra.co.cr/directory/32095/no-code-platform/software) - [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software) ## Alternativas 1. [Bitrix24](https://www.capterra.co.cr/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Caspio](https://www.capterra.co.cr/software/137206/caspio) — 4.6/5 (249 reviews) 3. [Zapier](https://www.capterra.co.cr/software/130182/zapier) — 4.7/5 (3043 reviews) 4. [Quickbase](https://www.capterra.co.cr/software/157262/quickbase) — 4.4/5 (327 reviews) 5. [Zoho Creator](https://www.capterra.co.cr/software/211755/zoho-creator) — 4.3/5 (169 reviews) ## Opiniones ### "Intuitive and seamless" — 5.0/5 > **Marina** | *16 de febrero de 2022* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Prestavi has been great for our company and has integrated seamlessly into our workflow. Support from the developers is always prompt and friendly. Prestavi was easy to learn and helps our agents navigate complicated calls with ease and efficiency. > > **Puntos en contra**: I have no complaints about Prestavi\! So far it has proven to be very customizable and we enjoy coming up with ways to tailor it further for our company's use. > > Prestavi helps us as agents to navigate a call efficiently without overlooking key pieces of information. Prestavi also ensures that the correct routing is achieved so that a call can always be processed in the correct way. ----- ### "Best way to handle your customer interactions\!" — 5.0/5 > **Cameron** | *17 de junio de 2019* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Intuitive and clean software\! Easy to understand from a managerial perspective as well as agent perspective. They employ innovative ideas in this software that are not found in other competitors such as Zingtree. It greatly helps in routing our agents through call scripts. As a QA Manager, reports are easy to review and insure quality. By design, there is little error your agent can make when using this software. From guiding the conversation of a call, to sending caller info through the correct channels, Compass keeps us on track and accurate. > > **Puntos en contra**: Still working out some small initial kinks and adding features, but this has in no way diminished the quality of their product. > > Compass is quite intuitive and clean. The creators advertise a streamlined workflow and business process and this has been the case for us\! We take inbound calls for many facilities across the nation and Compass has been the glue to hold it all together and insure our agents are giving the appropriate info, in the right timing, to the caller they are currently live with. I'm very impressed with the responsiveness of their team to our questions. They are lightning quick to dispel concerns and insure full, proper operation of their software. You can't go wrong partnering with the guys at Compass\! ----- ### "unite processes in teams" — 4.0/5 > **Anthony** | *20 de julio de 2023* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The workflow is simpler by being able to automate processes that help reduce the workload of certain processes that were longer to develop. Everything in a team is more organized and faster to finish keeping track of all the development that is being achieved.The system was very easy to learn to use and with the help of easy support to finish configuring > > **Puntos en contra**: I don't like the overload performance that sometimes has a hard time loading when there are many users in the same process > > It benefits from having a more organized work with my team to finish the processes faster and supervised by everyone. ----- ### "Personal Review of Prestavi" — 5.0/5 > **Gabriel** | *20 de febrero de 2022* | Telecomunicaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Simply put, it makes doing my job significantly easier. There is far less I have to fiddle with to get the job done and this has led to better productivity and work speed as well as less of a hassle overall. > > **Puntos en contra**: While not necessarily a con, I am excited to see the new ways Prestavi can ensure that our job can be done to the fullest capacity with as few hurdles to jump through as possible. By the looks of things, it will only get better from here. > > An excellent service with the potential to make working in certain environments a dream. ----- ### "Compass for an Inbound Call Business" — 5.0/5 > **Torben** | *17 de junio de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - easy to navigate - customizable fields to fill out with call information - CUSTOMER SUPPORT: A+++ - tons of helpful features and integrations > > **Puntos en contra**: - some bugs here and there, but they were always fixed instantly after reaching out to Compass > > We had decided to try out Compass for a few reasons. Mainly, we wanted our agents to have a standardized script for inbound calls. Not only did Compass help our agents answer all of our clients' calls more professionally, but the features that were implemented into our scripts have made our whole process more quick and efficient. Our agents used to have a number of windows open on each inbound call, and compass was able to help put all the required reference information into each separate script. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/177113/prestavi?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/177113/prestavi) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados